no wifi on asus ux430u

Questions about Wi-Fi and other network devices, file sharing, firewalls, connection sharing etc
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
peabrain
Level 1
Level 1
Posts: 6
Joined: Mon Sep 13, 2021 2:03 pm

no wifi on asus ux430u

Post by peabrain »

Hey guys, could you have a look pls ?

I'm trying to get my wifi going on an asus UX430U (it has an intel 8565/8275) but so far no luck
I can't connect it via a cable as it doen't have a network-socket (on the laptop)

os : linux mint 20.2 Cinnamon
Cinnamon Version : 5.0.4
linux kernel : 5.4.0-74-generic

I did disable the fastboot in bios but it didn't do anything

Any ideas ?

Code: Select all

System:    Kernel: 5.4.0-74-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.4 
           Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: ASUSTeK product: UX430UAR v: 1.0 serial: <filter> 
           Mobo: ASUSTeK model: UX430UAR v: 1.0 serial: <filter> UEFI: American Megatrends v: UX430UAR.308 
           date: 04/17/2019 
Battery:   ID-1: BAT0 charge: 46.1 Wh condition: 46.4/48.9 Wh (95%) model: ASUSTeK ASUS Battery 
           status: Not charging 
CPU:       Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP arch: Kaby Lake rev: A 
           L2 cache: 6144 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800 
           Speed: 800 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 
           7: 801 8: 800 
Graphics:  Device-1: Intel UHD Graphics 620 vendor: ASUSTeK driver: i915 v: kernel bus ID: 00:02.0 
           Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.2.6 direct render: Yes 
Audio:     Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 
           Sound Server: ALSA v: k5.4.0-74-generic 
Network:   Device-1: Intel Wireless 8265 / 8275 driver: N/A port: f040 bus ID: 02:00.0 
Drives:    Local Storage: total: 357.72 GiB used: 8.33 GiB (2.3%) 
           ID-1: /dev/sda type: USB vendor: Samsung model: MZNTY128HDHP size: 119.24 GiB 
           ID-2: /dev/sdb vendor: SK Hynix model: HFS256G39TND-N210A size: 238.47 GiB 
Partition: ID-1: / size: 116.35 GiB used: 8.30 GiB (7.1%) fs: ext4 dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 38.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 0 
Info:      Processes: 244 Uptime: 2m Memory: 7.64 GiB used: 773.0 MiB (9.9%) Init: systemd runlevel: 5 
           Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38 

Code: Select all

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:15.2 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #2 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)

Code: Select all

Bus 002 Device 002: ID 2109:0715 VIA Labs, Inc. VLI Product String
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 04f3:0903 Elan Microelectronics Corp. ELAN:Fingerprint
Bus 001 Device 004: ID 8087:0a2b Intel Corp. 
Bus 001 Device 003: ID 13d3:5694 IMC Networks USB2.0 HD UVC WebCam
Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Code: Select all

steven@BlueAsus:~$ rfkill list all
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

Code: Select all

steven@BlueAsus:~$ iwconfig
lo        no wireless extensions.
I tried to ..... but it didn't help

Code: Select all

steven@BlueAsus:~$ sudo apt remove bcmwl-kernel-source
[sudo] password for steven:       
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Package 'bcmwl-kernel-source' is not installed, so not removed
0 upgraded, 0 newly installed, 0 to remove and 71 not upgraded.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
sleeper12
Level 21
Level 21
Posts: 14609
Joined: Thu May 25, 2017 3:22 pm

Re: no wifi on asus ux430u

Post by sleeper12 »

Is there a wifi driver in Driver Manager you can install?
Also be sure secure boot is disabled in Bios.
peabrain
Level 1
Level 1
Posts: 6
Joined: Mon Sep 13, 2021 2:03 pm

Re: no wifi on asus ux430u

Post by peabrain »

Drivermanager reports that it doesn't need any additional drivers and fastboot is disabled
sleeper12
Level 21
Level 21
Posts: 14609
Joined: Thu May 25, 2017 3:22 pm

Re: no wifi on asus ux430u

Post by sleeper12 »

What about secure boot? Check:

Code: Select all

 mokutil --sb-state 
sleeper12
Level 21
Level 21
Posts: 14609
Joined: Thu May 25, 2017 3:22 pm

Re: no wifi on asus ux430u

Post by sleeper12 »

If fast boot & secure boot are both disabled & still no wifi, try:

Code: Select all

 sudo apt-get install backport-iwlwifi-dkms 
Reboot
peabrain
Level 1
Level 1
Posts: 6
Joined: Mon Sep 13, 2021 2:03 pm

Re: no wifi on asus ux430u

Post by peabrain »

secureboot is disabled

Code: Select all

steven@BlueAsus:~$ mokutil --sb-state
SecureBoot disabled
this had no chance as I can't connect this laptop to the internet (it doesn't have a utp-connection)

Code: Select all

steven@BlueAsus:~$ sudo apt-get install backport-iwlwifi-dkms
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following additional packages will be installed:
  libc-dev-bin libc6-dev libcrypt-dev
Suggested packages:
  glibc-doc
The following NEW packages will be installed:
  backport-iwlwifi-dkms libc-dev-bin libc6-dev libcrypt-dev
0 upgraded, 4 newly installed, 0 to remove and 71 not upgraded.
Need to get 4.263 kB of archives.
After this operation, 30,4 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Err:1 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 libc-dev-bin amd64 2.31-0ubuntu9.2
  Could not resolve 'archive.ubuntu.com'
Err:2 http://archive.ubuntu.com/ubuntu focal/main amd64 libcrypt-dev amd64 1:4.4.10-10ubuntu4
  Could not resolve 'archive.ubuntu.com'
Err:3 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 libc6-dev amd64 2.31-0ubuntu9.2
  Could not resolve 'archive.ubuntu.com'
Ign:4 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 backport-iwlwifi-dkms all 8324-0ubuntu3~20.04.3
Ign:4 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 backport-iwlwifi-dkms all 8324-0ubuntu3~20.04.3
Ign:4 http://security.ubuntu.com/ubuntu focal-updates/universe amd64 backport-iwlwifi-dkms all 8324-0ubuntu3~20.04.3
Err:4 http://security.ubuntu.com/ubuntu focal-updates/universe amd64 backport-iwlwifi-dkms all 8324-0ubuntu3~20.04.3
  Could not resolve 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/g/glibc/libc-dev-bin_2.31-0ubuntu9.2_amd64.deb  Could not resolve 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/libx/libxcrypt/libcrypt-dev_4.4.10-10ubuntu4_amd64.deb  Could not resolve 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/g/glibc/libc6-dev_2.31-0ubuntu9.2_amd64.deb  Could not resolve 'archive.ubuntu.com'
E: Failed to fetch http://security.ubuntu.com/ubuntu/pool/universe/b/backport-iwlwifi-dkms/backport-iwlwifi-dkms_8324-0ubuntu3~20.04.3_all.deb  Could not resolve 'archive.ubuntu.com'
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
sleeper12
Level 21
Level 21
Posts: 14609
Joined: Thu May 25, 2017 3:22 pm

Re: no wifi on asus ux430u

Post by sleeper12 »

See if you can get a temporary connection like this:
https://easylinuxtipsproject.blogspot.c ... ernet.html
Then try to install the driver again.
peabrain
Level 1
Level 1
Posts: 6
Joined: Mon Sep 13, 2021 2:03 pm

Re: no wifi on asus ux430u

Post by peabrain »

Got internet via the bluetooth on my cell, but after the update it still didn't work.

I tried a live cd of elementary os and wifi worked 'out of the box' tried ubuntu no iddues there.
uses a live cd of mint v19 and no wifi issues (thats weird), downloaded mint 20 again en wifi
worked.

Only thing i can think is that I installed mint 20 with fastboot & secureboot disabled this time.

Thanks for the help
Locked

Return to “Networking”