<SOLVED> Just installed Linux Mint, not seeing my wireless card

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ksaund09
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<SOLVED> Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

I just installed Linux Mint and it is not seeing my wireless card. I found this post and tried the steps listed to no avail. I am a complete newb and just can't figure out why my driver doesn't appear to be there. I'm not sure what to do next or what I am doing wrong. Can anyone help me get this figured out and working?
Here is the output from issuing the commands previously listed in the thread.

Code: Select all

imberly@kimberly-X505BA:~$ lspci -nnk | grep -iA3 net; uname -r
01:00.0 Network controller [0280]: Intel Corporation Wireless 8265 / 8275 [8086:24fd] (rev 78)
	Subsystem: Intel Corporation Dual Band Wireless-AC 8265 [8086:0010]
	Kernel modules: iwlwifi
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
	Subsystem: ASUSTeK Computer Inc. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1043:200f]
	Kernel driver in use: r8169
	Kernel modules: r8169
5.4.0-89-generic
kimberly@kimberly-X505BA:~$ sudo apt remove bcmwl-kernel-source
Waiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is heWaiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is he^C by process 19116 (apt)... 12s
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

Try:

Code: Select all

 sudo modprobe iwlwifi 
If that doesn't work, let's see:

Code: Select all

 inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state 
ksaund09
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Re: Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

K the first command didn't return any results, ran the second. I have pasted in the network info:

Network:
Device-1: Intel Wireless 8265 / 8275 driver: N/A port: f100
bus ID: 01:00.0 chip ID: 8086:24fd
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK driver: r8169 v: kernel port: e000 bus ID: 02:00.0
chip ID: 10ec:8168
IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>

It just isn't seeing my wireless card and when I look at my network options, only shows wired network. I try to add it manually from the network icon in the tray. I unplug my ethernet and it doesn't give any indication of a wifi connection available. Any advise on how I can get it to recognize my wireless? Appreciate the response and help!
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

Please post the full results of:

Code: Select all

 inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state 
ksaund09
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Re: Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

Ran the command, here is the return:
kimberly@kimberly-X505BA:~$ inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state

Code: Select all

System:
  Kernel: 5.4.0-89-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 5.0.6 wm: muffin 5.0.2 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: ASUSTeK product: X505BA v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: X505BA v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: X505BA.314 date: 05/30/2019 
Battery:
  ID-1: BAT0 charge: 25.0 Wh condition: 26.3/42.1 Wh (62%) volts: 11.5/11.5 
  model: ASUSTeK ASUS Battery type: Li-ion serial: <filter> 
  status: Not charging cycles: 186 
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard K360 
  serial: <filter> charge: 100% (should be ignored) rechargeable: yes 
  status: Discharging 
  Device-2: hidpp_battery_1 model: Logitech Wireless Mouse M510 
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
  status: Discharging 
CPU:
  Topology: Dual Core model: AMD A9-9420 RADEON R5 5 COMPUTE CORES 2C+3G 
  bits: 64 type: MCP arch: Excavator L2 cache: 1024 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 11977 
  Speed: 1791 MHz min/max: 1400/3000 MHz boost: enabled Core speeds (MHz): 
  1: 1790 2: 1786 
Graphics:
  Device-1: AMD Stoney [Radeon R2/R3/R4/R5 Graphics] vendor: ASUSTeK 
  driver: amdgpu v: kernel bus ID: 00:01.0 chip ID: 1002:98e4 
  Display: x11 server: X.Org 1.20.11 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: AMD STONEY (DRM 3.35.0 5.4.0-89-generic LLVM 12.0.0) 
  v: 4.5 Mesa 21.0.3 direct render: Yes 
Audio:
  Device-1: AMD vendor: ASUSTeK driver: snd_hda_intel v: kernel 
  bus ID: 00:01.1 chip ID: 1002:15b3 
  Device-2: AMD Family 15h Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus ID: 00:09.2 chip ID: 1022:157a 
  Sound Server: ALSA v: k5.4.0-89-generic 
Network:
  Device-1: Intel Wireless 8265 / 8275 driver: N/A port: f100 
  bus ID: 01:00.0 chip ID: 8086:24fd 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: kernel port: e000 bus ID: 02:00.0 
  chip ID: 10ec:8168 
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 931.51 GiB used: 51.23 GiB (5.5%) 
  ID-1: /dev/sda vendor: HGST (Hitachi) model: HTS541010B7E610 
  size: 931.51 GiB speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> 
  rev: 1A03 scheme: GPT 
Partition:
  ID-1: / size: 915.40 GiB used: 25.61 GiB (2.8%) fs: ext4 dev: /dev/sda2 
Sensors:
  System Temperatures: cpu: 46.5 C mobo: N/A gpu: amdgpu temp: 39 C 
  Fan Speeds (RPM): cpu: 3000 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com uma main upstream import backport
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 195 Uptime: 45m Memory: 7.24 GiB used: 1.31 GiB (18.2%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 

Code: Select all

0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
enp2s0    no wireless extensions.

lo        no wireless extensions.

Code: Select all

 SecureBoot enabled
Last edited by SMG on Mon Oct 25, 2021 6:10 pm, edited 1 time in total.
Reason: Added code tags to retain formatting of terminal output.
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

You need to disable secure boot in Bios. Maybe this helps:

"How do I access Asustek BIOS?

While the computer isn't powered on yet, press and hold the [F2] button of the keyboard, and then press the [Power button] (Do not release F2 button until the BIOS configuration display.)."
ksaund09
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Re: Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

Thank you for the instruction on how to disable secure boot, which I now have done. I still do not see the option to use my WiFi. I unplugged my ethernet and rebooted w/o it, not seeing a toggle or any way to enable my WiFi connection. Is there another command I need to run to get it to kick in?
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

Let's see this again:

Code: Select all

 rfkill list && iwconfig 
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Larry78723
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Re: Just installed Linux Mint, not seeing my wireless card

Post by Larry78723 »

Please post the result of the following command:

Code: Select all

dmesg | grep iwl
Image
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ksaund09
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Re: Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

kimberly@kimberly-X505BA:~$ dmesg | grep iwl
[ 15.998470] iwlwifi 0000:01:00.0: enabling device (0000 -> 0002)
[ 16.055534] iwlwifi: probe of 0000:01:00.0 failed with error -110
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

See my previous post also.
ksaund09
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Re: Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

@sleeper12 I ran the command, here is the return.

mberly@kimberly-X505BA:~$ rfkill list && iwconfig
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
enp2s0 no wireless extensions.

lo no wireless extensions.
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

Try again:

Code: Select all

 sudo modprobe iwlwifi 
Do you have Windows on that machine or Mint only?
ksaund09
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Re: Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

Ran the command requested, put in my password, and it returned to the prompt (no output). This was a Windows 10 machine, but I wiped it out when I loaded Linux Mint.
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

Let's see what this shows now:

Code: Select all

 lspci -nnk | grep -iA3 net 
ksaund09
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Re: Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

kimberly@kimberly-X505BA:~$ lspci -nnk | grep -iA3 net
01:00.0 Network controller [0280]: Intel Corporation Wireless 8265 / 8275 [8086:24fd] (rev 78)
Subsystem: Intel Corporation Dual Band Wireless-AC 8265 [8086:0010]
Kernel modules: iwlwifi
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: ASUSTeK Computer Inc. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1043:200f]
Kernel driver in use: r8169
Kernel modules: r8169
kimberly@kimberly-X505BA:~$
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

See if you can disable Fast Boot in Bios, if it's there.
sleeper12
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Re: Just installed Linux Mint, not seeing my wireless card

Post by sleeper12 »

The iwlwifi module is there, but it seems like something is preventing the iwlwifi driver from loading:

Subsystem: Intel Corporation Dual Band Wireless-AC 8265 [8086:0010]
Kernel modules: iwlwifi
motoryzen
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Re: Just installed Linux Mint, not seeing my wireless card

Post by motoryzen »

Pardon me for asking a possibly silly question, but is wlan aka wireless ethernet ENABLED in your uefi/bios? My old 2015 dell laptop's bios has a setting that lets me enable or disable it as well as my main rig ( x570 taichi asrock mobo ...intel a/c wifi).

If that is disabled in uefi/bios it doesn't matter what other magic you work as your system won't recognize the wifi/wlan card ( doesn't matter if it's a dedicated card OR a chip soldered to the motherboard as well ) as it won't even let that part power up upon post-P.O.S.T. - ing when it's the moment of dealing with an OS boot loader.
Mint 21.2 Cinnamon 5.8.4
asrock x570 taichi ...bios p5.00
ryzen 5900x
128GB Kingston Fury @ 3600mhz
Corsair mp600 pro xt NVME ssd 4TB
three 4TB ssds
dual 1TB ssds
Two 16TB Toshiba hdd's
24GB amd 7900xtx vid card
Viewsonic Elite UHD 32" 144hz monitor
ksaund09
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Re: Just installed Linux Mint, not seeing my wireless card

Post by ksaund09 »

I've turned off fast boot. I don't see anywhere in the bios to check for the wlan being enabled/disabled. However, it should be up based on this info (if I am reading it right):

Network:
Device-1: Intel Wireless 8265 / 8275 driver: N/A port: f100
bus ID: 01:00.0 chip ID: 8086:24fd
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK driver: r8169 v: kernel port: e000 bus ID: 02:00.0
chip ID: 10ec:8168
IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
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