Connection drops whenever I download something

[borek49]

Hi,
I am currently running latest live version of Linux Mint on my laptop Acer Swift 3 (AMD version) from the USB flash drive. For regular tasks, such as browsing, my wi-fi connection works just fine, however when I try to download something, either through browser or terminal (by using commands such as: apt update, install, git copy, etc.) my connection drops. There is no warning message that I was disconnected, however all my downloads get stuck and internet connection basically stops working for everything. I've tried some recommended solutions for this problem, however non of them worked for me. Here is my iwconfig log:

lo no wireless extensions.
wlp1s0 IEEE 802.11 ESSID:"UPC-name"
Mode:Managed Frequency:5.18 GHz Access Point: 54:67:51******
Bit Rate=6 Mb/s Tx-Power=30 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
Link Quality=48/70 Signal level=-62 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:63 Missed beacon:0

If somebody could help me with the problem I'd be very grateful.

[deepakdeshp]

Is it something at your ISP end or router? Do other devices like laptops or phones work well?

[Pjotr]

Please generate an overview of your system like this:
- Launch a terminal window (this is how to launch a terminal window);
- Make the terminal window full screen, to avoid chopped lines;
- Copy/paste this command into the terminal:

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inxi -Fxpmrz

(if you type: the letter F is a capital letter, and don't omit the space after inxi!)

Press Enter.

Copy/paste the output in your next message.

Do the same with the following three commands:

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rfkill list all

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lsusb

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lspci

[borek49]

Is it something at your ISP end or router? Do other devices like laptops or phones work well?

All my other Windows and Android devices work well. I'd say that there is nothing wrong with my router

[borek49]

Here is generated overview of my system:

inxi -Fxpmrz:

System:
Kernel: 5.4.0-91-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.2.7 Distro: Linux Mint 20.3 Una
base: Ubuntu 20.04 focal
Machine:
Type: Laptop System: Acer product: Swift SF314-41 v: V1.02
serial: <filter>
Mobo: PK model: Strongbow_PK_S v: V1.02 serial: <filter> UEFI: Insyde
v: 1.02 date: 06/18/2019
Battery:
ID-1: BAT0 charge: 32.6 Wh condition: 39.1/47.8 Wh (82%)
model: LGC KT0030G020 status: Discharging
Memory:
RAM: total: 3.34 GiB used: 1.24 GiB (37.2%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Topology: Dual Core model: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx
bits: 64 type: MT MCP arch: Zen+ rev: 1 L2 cache: 1024 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
bogomips: 20761
Speed: 1241 MHz min/max: 1400/2600 MHz Core speeds (MHz): 1: 1254 2: 1258
3: 1279 4: 1290
Graphics:
Device-1: AMD Picasso vendor: Acer Incorporated ALI driver: amdgpu
v: kernel bus ID: 03:00.0
Display: x11 server: X.Org 1.20.11 driver: amdgpu,ati
unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: AMD Radeon Vega 3 Graphics (RAVEN2 DRM 3.35.0
5.4.0-91-generic LLVM 12.0.0)
v: 4.6 Mesa 21.0.3 direct render: Yes
Audio:
Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio
vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel
bus ID: 03:00.1
Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
vendor: Acer Incorporated ALI driver: N/A bus ID: 03:00.5
Device-3: AMD Family 17h HD Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel bus ID: 03:00.6
Sound Server: ALSA v: k5.4.0-91-generic
Network:
Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
vendor: Lite-On driver: ath10k_pci v: kernel bus ID: 01:00.0
IF: wlp1s0 state: up mac: <filter>
Drives:
Local Storage: total: 147.89 GiB used: 3.32 GiB (2.2%)
ID-1: /dev/nvme0n1 vendor: SK Hynix model: HFM128GDJTNG-8310A
size: 119.24 GiB
ID-2: /dev/sda type: USB vendor: SanDisk model: USB 3.2Gen1
size: 28.65 GiB
Partition:
ID-1: / size: 23.84 GiB used: 625.7 MiB (2.6%) fs: overlay source: ERR-102
ID-2: /cdrom size: 4.65 GiB used: 2.10 GiB (45.2%) fs: vfat dev: /dev/sda1
ID-3: /media/mint/casper-rw size: 23.84 GiB used: 625.7 MiB (2.6%)
fs: ext3 dev: /dev/sda2
ID-4: /rofs raw size: 1.98 GiB size: <superuser/root required>
used: <superuser/root required> fs: squashfs dev: /dev/loop0
Sensors:
System Temperatures: cpu: 36.8 C mobo: N/A gpu: amdgpu temp: 30 C
Fan Speeds (RPM): N/A
Repos:
Active apt repos in: /etc/apt/sources.list
1: deb cdrom:[Linux Mint 20.3 _Una_ - Release amd64 20220104]/ focal contrib main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
Processes: 233 Uptime: 4m Init: systemd runlevel: 5 Compilers: gcc: 9.3.0
Shell: bash v: 5.0.17 inxi: 3.0.38


rfkill list all:

0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
2: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no

lsusb:

Bus 002 Device 002: ID 0781:5591 SanDisk Corp. Ultra Flair
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 04ca:3016 Lite-On Technology Corp. HD WebCam
Bus 001 Device 004: ID 1c7a:0570 LighTuning Technology Inc.
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 002: ID 04f2:b5c5 Chicony Electronics Co., Ltd HD WebCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


lspci

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Zeppelin Switch Upstream (PCIE SW.US)
00:01.7 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 PCIe GPP Bridge [6:0]
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Internal PCIe GPP Bridge 0 to Bus A
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 7
01:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
02:00.0 Non-Volatile memory controller: SK hynix BC501 NVMe Solid State Drive 512GB
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Picasso (rev c4)
03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio Controller
03:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
03:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Raven2 USB 3.1
03:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor
03:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller


[Pjotr]

A live session is hard to troubleshoot, because everything you install in it, is lost upon reboot. So I recommend to do a hard disk installation, update everything and then try the latest 5.14.x kernel:

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sudo apt-get install linux-oem-20.04d

Reboot after installing it. Then test.