Mobile Broadband not working after hibernate

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ohnoanyways
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Posts: 7
Joined: Wed Jan 26, 2022 5:01 pm

Mobile Broadband not working after hibernate

Post by ohnoanyways »

My laptops mobile broadband refuses to reconnect after hibernate, it has done this few times before and a restart has always fixed it, but now it has stopped working completely. Also tried it in another device and it works flawlessly on it.

No changes have been made since the previous time it worked.


ModemManager output:

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mmcli -m 1
  -----------------------------
  General  |              path: /org/freedesktop/ModemManager1/Modem/0
           |         device id: a978161550e04ed6119f4244387b2c03a42f22f6
  -----------------------------
  Hardware |      manufacturer: Sierra Wireless, Incorporated
           |             model: Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A
           | firmware revision: SWI9X30C_02.24.05.06
           |    carrier config: default
           |      h/w revision: EM7455
           |         supported: gsm-umts, lte
           |           current: gsm-umts, lte
           |      equipment id: ***************
  -----------------------------
  System   |            device: /sys/devices/pci0000:00/0000:00:14.0/usb1/1-6
           |           drivers: cdc_mbim
           |            plugin: sierra
           |      primary port: cdc-wdm0
           |             ports: cdc-wdm0 (mbim), wwan0 (net)
  -----------------------------
  Status   |    unlock retries: sim-pin2 (3)
           |             state: enabling
           |       power state: low
           |    signal quality: 0% (cached)
  -----------------------------
  Modes    |         supported: allowed: 3g; preferred: none
           |                    allowed: 4g; preferred: none
           |                    allowed: 3g, 4g; preferred: 4g
           |                    allowed: 3g, 4g; preferred: 3g
           |           current: allowed: 3g, 4g; preferred: 4g
  -----------------------------
  Bands    |         supported: utran-1, utran-3, utran-4, utran-5, utran-8, utran-2, 
           |                    eutran-1, eutran-2, eutran-3, eutran-4, eutran-5, eutran-7, eutran-8, 
           |                    eutran-12, eutran-13, eutran-20, eutran-25, eutran-26, eutran-41
           |           current: utran-1, utran-3, utran-4, utran-5, utran-8, utran-2, 
           |                    eutran-1, eutran-2, eutran-3, eutran-4, eutran-5, eutran-7, eutran-8, 
           |                    eutran-12, eutran-13, eutran-20, eutran-25, eutran-26, eutran-41
  -----------------------------
  IP       |         supported: ipv4, ipv6, ipv4v6
  -----------------------------
  3GPP     |              imei: ***************
           |     enabled locks: fixed-dialing
  -----------------------------
  SIM      |  primary sim path: /org/freedesktop/ModemManager1/SIM/0
Trying to enable it:

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mmcli -m 1 -e
error: couldn't enable the modem: 'GDBus.Error:org.freedesktop.ModemManager1.Error.Core.Retry: Invalid transition'

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mmcli -m 1 -w --monitor-state
	/org/freedesktop/ModemManager1/Modem/1: Initial state, 'disabled'
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)

Code: Select all

System:
  Kernel: 5.13.0-44-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.2.7 Distro: Linux Mint 20.3 Una 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: LENOVO product: 20HR0022MX v: ThinkPad X1 Carbon 5th 
  serial: <filter> 
  Mobo: LENOVO model: 20HR0022MX v: SDK0J40697 WIN serial: <filter> 
  UEFI: LENOVO v: N1MET68W (1.53 ) date: 11/11/2021 
Battery:
  ID-1: BAT0 charge: 40.7 Wh condition: 51.1/57.0 Wh (90%) 
  model: SMP 01AV430 status: Not charging 
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 
  charge: 55% (should be ignored) status: Discharging 
Memory:
  RAM: total: 7.53 GiB used: 3.61 GiB (47.9%) 
  RAM Report: 
  permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Topology: Dual Core model: Intel Core i5-7200U bits: 64 type: MT MCP 
  arch: Amber Lake rev: 9 L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 21599 
  Speed: 700 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 700 2: 700 
  3: 700 4: 700 
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Lenovo ThinkPad X1 Carbon 5th Gen 
  driver: i915 v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1920x1080~60Hz, 2560x1440~60Hz 
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 21.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio 
  vendor: Lenovo ThinkPad X1 Carbon 5th Gen driver: snd_hda_intel v: kernel 
  bus ID: 00:1f.3 
  Device-2: Lenovo type: USB driver: hid-generic,snd-usb-audio,usbhid 
  bus ID: 3-1.3.3.2:7 
  Sound Server: ALSA v: k5.13.0-44-generic 
Network:
  Device-1: Intel Ethernet I219-V vendor: Lenovo ThinkPad X1 Carbon 5th Gen 
  driver: e1000e v: kernel port: efa0 bus ID: 00:1f.6 
  IF: enp0s31f6 state: down mac: <filter> 
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: efa0 
  bus ID: 04:00.0 
  IF: wlp4s0 state: up mac: <filter> 
  Device-3: Lenovo USB3.1 Hub type: USB driver: r8152 bus ID: 4-1.1:3 
  IF: enx482ae3a8bd22 state: down mac: <filter> 
  IF-ID-1: wwan0 state: down mac: <filter> 
Drives:
  Local Storage: total: 238.47 GiB used: 90.98 GiB (38.2%) 
  ID-1: /dev/nvme0n1 vendor: Toshiba model: N/A size: 238.47 GiB 
Partition:
  ID-1: / size: 58.42 GiB used: 32.76 GiB (56.1%) fs: ext4 
  dev: /dev/nvme0n1p2 
  ID-2: /boot/efi size: 475.1 MiB used: 5.2 MiB (1.1%) fs: vfat 
  dev: /dev/nvme0n1p1 
  ID-3: /home size: 174.60 GiB used: 58.22 GiB (33.3%) fs: ext4 
  dev: /dev/nvme0n1p3 
  ID-4: /run/timeshift/backup raw size: 178.40 GiB 
  size: <superuser/root required> used: <superuser/root required> fs: ext4 
  dev: /dev/nvme0n1p3 
Sensors:
  System Temperatures: cpu: 48.0 C mobo: N/A 
  Fan Speeds (RPM): fan-1: 0 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/gerardpuig-ppa-focal.list 
  1: deb http://ppa.launchpad.net/gerardpuig/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/librewolf.list 
  1: deb [arch=amd64] http://deb.librewolf.net una main
  Active apt repos in: /etc/apt/sources.list.d/linuxuprising-java-focal.list 
  1: deb http://ppa.launchpad.net/linuxuprising/java/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb https://ftp.acc.umu.se/mirror/linuxmint.com/packages una main upstream import backport
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.list 
  1: deb [signed-by=/usr/share/keyrings/protonvpn-stable-archive-keyring.gpg] https://repo.protonvpn.com/debian stable main
  Active apt repos in: /etc/apt/sources.list.d/solaar-unifying-stable-focal.list 
  1: deb http://ppa.launchpad.net/solaar-unifying/stable/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/teams.list 
  1: deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main
  Active apt repos in: /etc/apt/sources.list.d/vscode.list 
  1: deb [arch=amd64,arm64,armhf] http://packages.microsoft.com/repos/code stable main
  Active apt repos in: /etc/apt/sources.list.d/winehq-focal.sources 
  1: deb [arch=amd64 i386] https://dl.winehq.org/wine-builds/ubuntu focal main
Info:
  Processes: 251 Uptime: 37m Init: systemd runlevel: 5 Compilers: gcc: 9.4.0 
  Shell: bash v: 5.0.17 inxi: 3.0.38 
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
sleeper12
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Posts: 14397
Joined: Thu May 25, 2017 3:22 pm

Re: Mobile Broadband not working after hibernate

Post by sleeper12 »

Just a hunch, what does this show:

Code: Select all

iwconfig
ohnoanyways
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Re: Mobile Broadband not working after hibernate

Post by ohnoanyways »

sleeper12 wrote: Fri Jul 01, 2022 11:53 am Just a hunch, what does this show:

Code: Select all

iwconfig

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lo        no wireless extensions.

enp0s31f6  no wireless extensions.

wlp4s0    IEEE 802.11  Mode:Master  Tx-Power=22 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          
wwan0     no wireless extensions.

enx482ae3a8bd22  no wireless extensions.
sleeper12
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Joined: Thu May 25, 2017 3:22 pm

Re: Mobile Broadband not working after hibernate

Post by sleeper12 »

Turn power management off:

Code: Select all

sudo sed -i 's/3/2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf
Reboot
ohnoanyways
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Re: Mobile Broadband not working after hibernate

Post by ohnoanyways »

sleeper12 wrote: Fri Jul 01, 2022 12:28 pm Turn power management off:

Code: Select all

sudo sed -i 's/3/2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf
Reboot
Turned off power management, still no connection.

Code: Select all

lo        no wireless extensions.

enp0s31f6  no wireless extensions.

wlp4s0    IEEE 802.11  ESSID:off/any  
          Mode:Managed  Access Point: Not-Associated   Tx-Power=off   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:off
          
wwan0     no wireless extensions.

enx482ae3a8bd22  no wireless extensions
sleeper12
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Posts: 14397
Joined: Thu May 25, 2017 3:22 pm

Re: Mobile Broadband not working after hibernate

Post by sleeper12 »

Ok, leave power management off anyway as it can cause issues & wait for better help than I can offer.
sleeper12
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Re: Mobile Broadband not working after hibernate

Post by sleeper12 »

It's over my head, but maybe it's related to this :?: :
https://modemmanager.org/docs/modemmanager/fcc-unlock/
ohnoanyways
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Posts: 7
Joined: Wed Jan 26, 2022 5:01 pm

Re: Mobile Broadband not working after hibernate

Post by ohnoanyways »

sleeper12 wrote: Fri Jul 01, 2022 1:03 pm It's over my head, but maybe it's related to this :?: :
https://modemmanager.org/docs/modemmanager/fcc-unlock/
Thought that as well and it did not have any effect, seems it's for US market devices only.

What i find weird is that it just decided to stop working without any changes made.
sleeper12
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Posts: 14397
Joined: Thu May 25, 2017 3:22 pm

Re: Mobile Broadband not working after hibernate

Post by sleeper12 »

I don't know if it will make any difference, but you could try the 5.15 kernel.
deepakdeshp
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Re: Mobile Broadband not working after hibernate

Post by deepakdeshp »

Try all the installed kernels from grub--advance actions
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
Regards,
Deepak

Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
ohnoanyways
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Joined: Wed Jan 26, 2022 5:01 pm

Re: Mobile Broadband not working after hibernate

Post by ohnoanyways »

I tried 5.15.0-33 kernel and it has the same issue. Now another weird thing i noticed that the connection button flickers, like something is trying to disable it and then enable again?

Code: Select all

mmcli -m 1 -w --monitor-state
	/org/freedesktop/ModemManager1/Modem/1: Initial state, 'disabled'
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'disabled' --> 'enabling' (Reason: User request)
	/org/freedesktop/ModemManager1/Modem/1: State changed, 'enabling' --> 'disabled' (Reason: None or unknown)


Last bumped by ohnoanyways on Mon Jul 11, 2022 9:34 am.
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