Annoying bluetooth glitch on Mint 21

[SallyK]

I use a pair of Beats Solo headphones with my laptop, and in Mint 20 I would turn them on once I had logged in, and they would automatically connect.

In Mint 21, they connect, and then they almost immediately disconnect, meaning I have to open the bluetooth dialog and connect again. Is there anyone who might be able to help - thank you for any you can give me.

[hglee]

I use a pair of Beats Solo headphones with my laptop, and in Mint 20 I would turn them on once I had logged in, and they would automatically connect.

In Mint 21, they connect, and then they almost immediately disconnect, meaning I have to open the bluetooth dialog and connect again. Is there anyone who might be able to help - thank you for any you can give me.

To start, others here need detailed data about your PC hardware and system software, neatly formatted.

1. Use the Mint menu system to launch System Reports
   
2. Click on System information there. Your system details appear.
   
3. At the bottom-right of that window, click on the [Copy] button.
   
4. Your clipboard now contains your PC info. Open a Reply here, then tap Ctrl-V to paste that info (unedited) into it.

Your PC specifications can then be reviewed by others here.

[SallyK]

Thank you for the reply - this is my system

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[code]
System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.10
    tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Entroware product: Aether v: EL03R2 serial: <superuser required>
    Chassis: No Enclosure type: 10 serial: <superuser required>
  Mobo: Entroware model: Aether v: EL03R2 serial: <superuser required> UEFI: American Megatrends
    v: 1.05.06E date: 02/23/2018
Battery:
  ID-1: BAT0 charge: 10.5 Wh (62.1%) condition: 16.9/44.5 Wh (38.0%) volts: 17.4 min: 15.1
    model: Notebook BAT serial: <filter> status: Charging
CPU:
  Info: quad core model: Intel Core i5-8250U bits: 64 type: MT MCP arch: Coffee Lake rev: A cache:
    L1: 256 KiB L2: 1024 KiB L3: 6 MiB
  Speed (MHz): avg: 2139 high: 2400 min/max: 400/3400 cores: 1: 2290 2: 2400 3: 2400 4: 2201
    5: 1899 6: 1922 7: 1868 8: 2135 bogomips: 28800
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: CLEVO/KAPOK driver: i915 v: kernel ports:
    active: DP-1,eDP-1 empty: HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:5917
  Device-2: Chicony USB2.0 Camera type: USB driver: uvcvideo bus-ID: 1-5:3 chip-ID: 04f2:b59e
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x2160 s-dpi: 96
  Monitor-1: DP-1 pos: primary,top model: Acer KG221Q res: 1920x1080 dpi: 102
    diag: 547mm (21.5")
  Monitor-2: eDP-1 pos: primary,bottom model: BOE Display res: 1920x1080 dpi: 142
    diag: 394mm (15.5")
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: CLEVO/KAPOK driver: snd_hda_intel v: kernel
    bus-ID: 00:1f.3 chip-ID: 8086:9d71
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: CLEVO/KAPOK
    driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 01:00.1
    chip-ID: 10ec:8168
  IF: enp1s0f1 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Intel Wireless 3160 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 02:00.0 chip-ID: 8086:08b4
  IF: wlp2s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-7:4
    chip-ID: 8087:07dc
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0
    sub-v: f00
Drives:
  Local Storage: total: 2.27 TiB used: 932.07 GiB (40.0%)
  ID-1: /dev/sda vendor: Seagate model: ST2000LM015-2E8174 size: 1.82 TiB speed: 6.0 Gb/s
    serial: <filter>
  ID-2: /dev/sdb vendor: Crucial model: CT500MX500SSD4 size: 465.76 GiB speed: 6.0 Gb/s
    serial: <filter>
Partition:
  ID-1: / size: 45.53 GiB used: 15.55 GiB (34.2%) fs: ext4 dev: /dev/sdb3
  ID-2: /boot/efi size: 511 MiB used: 5.2 MiB (1.0%) fs: vfat dev: /dev/sdb1
  ID-3: /home size: 26.93 GiB used: 4.29 GiB (15.9%) fs: ext4 dev: /dev/sdb4
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 62.5 MiB (3.1%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 1-4:2 info: Logitech Unifying Receiver type: Keyboard,Mouse
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c534
  Device-2: 1-5:3 info: Chicony USB2.0 Camera type: Video driver: uvcvideo rev: 2.0
    speed: 480 Mb/s chip-ID: 04f2:b59e
  Device-3: 1-7:4 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
    rev: 2.0 speed: 12 Mb/s chip-ID: 8087:07dc
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 59.0 C pch: 49.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2282 apt: 2272 flatpak: 10
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/insync.list
    1: deb http: //apt.insync.io/mint vanessa non-free contrib
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //www.mirrorservice.org/sites/packages.linuxmint.com/packages vanessa main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
    1: deb [arch=amd64] https: //repo.skype.com/deb stable main
  Active apt repos in: /etc/apt/sources.list.d/slgobinath-gcalendar-jammy.list
    1: deb http: //ppa.launchpad.net/slgobinath/gcalendar/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/spotify.list
    1: deb http: //repository.spotify.com stable non-free
  Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
    1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/ stable main
Info:
  Processes: 312 Uptime: 1h 12m Memory: 15.51 GiB used: 5.99 GiB (38.6%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.2.0 alt: 11 Client: Unknown python3.10 client inxi: 3.3.13

[/code]

[hglee]

I use a pair of Beats Solo headphones with my laptop, and in Mint 20 I would turn them on once I had logged in, and they would automatically connect.

In Mint 21, they connect, and then they almost immediately disconnect, meaning I have to open the bluetooth dialog and connect again. Is there anyone who might be able to help - thank you for any you can give me.

Check that Secure Boot is disabled in your BIOS, because it's known to interfere with device drivers and firmware. The following Terminal command tells you whether Secure Boot is currently enabled or disabled...

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mokutil --sb-state

If your PC dual-boots Mint and Windows: Disable Fast Startup in Windows, so that it won't leave your hardware in some zombie state. (I disable Windows Hibernate, which also disables Fast Startup. Disabling Hibernate lets me freely access my /windows partition from within Mint.)

[SallyK]

Thank you for trying to help. I've checked and my Secure Boot is already off, and I don't run Windows, so it isn't that.

As far as I can tell, it seems to be to do with the different Bluetooth applet that Mint 21 is using, as opposed to Mint 20 - in general it seems a lot more sophisticated, but I can't tell if there's a setting I'm missing.

[fractalf]

Could be related to this:
viewtopic.php?f=90&t=379258

I'm having problems with my headset that i do not have in Mint 20.3