[SOLVED] 5.15 kernel not fixing Intel WiFi 6E AX210 card problem

[binar]

Greetings,
The SOLVED link below says installing the 5.13 kernel makes it possible for Linux Mint to recognize my Intel WiFi 6E AX210 card I installed onto my Asus P51 micro PC.

viewtopic.php?t=364611

I checked my installed Kernal history and I have the 5.15.0-53 kernel installed (see screen capture below). So I am really confused why my latest and greatest version of Linux Mint still does not recognize my AX210 WiFi card.

I have run the two commands below inside the terminal and the report I get includes only Ethernet Cable Network information but no WiFi hardware network information. It is missing in the report so this tells me Linux Mint is not recognizing my WiFi card.

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sudo lshw -C network

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lspci -vq

I hope somebody can give me some tips on what I need to do so I can get my Linux Mint OS to recognize my AX210 WifFi card. Thank you for your time.

[motoryzen]

Given the fact that your most recent screen shot showed kernels 5.4 through 5.15 choices...It's obvious you're not using Linux Mint 21, however, ...

Forum rules
Before you post please read how to get help

( it's not like it's easy to overlook this. it stands out. - sigh)

We need more details. Post either your inxi report as outlined in stpe 5 of that " how to get help" link...OR the gui way is ...

windows logo button, " system report" without quotes, "system information" button upper left, copy button bottom right, back here at this site. </> button, hold ctrl press v to paste. click Submit.

I assume you got the idea to try kernel 5.13 from here... https://www.reddit.com/r/linuxmint/comm ... _cinnamon/


One thing I've noticed smg mentioning is trying a newer kernel beyond 5.15 series (such as 5.17 oem or 6.0.something)..BUT until we know what hardware you're running...I personally have no idea if it's wise to recommend you trying a newer kernel to fix the problem. The entire point of this site's management creating those instructions in Pink and blue is to save everyone much time wasting speculation aka guessing.

The link you posted is a person with different cpu, different architecture, different motherboard. - see the hint yet on why it makes sense to follow step 5 of " how to get help" first yet? ... Thus

1. There is no guarantee that following the exact same attack-problem process will work
2. 5.13 is EOL ( but that doesn't mean it no longer functions in your defense)...but your screenshots show you're actively using 5.15.something-something...

There is much confusion going on here that must be cleared up

[sleeper12]

As motoryzen said, we need to see more details. Post what this shows:

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 inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state 

Also, do you have Windows on that machine or Mint only?

[binar]

Sleeper12 thank you for posting that inxi terminal command which I was not familiar with. I am considering upgrading to Linux Mint v21 due to how Motoryzen brought to my attention my Linux Mint version 20 I'm running is already out of date. My hope is by upgrading to LM v21 this problem will get fixed. As for the report below from what I see my Intel WiFi 6E AX210 card does not show up in the report. So that means my Linux Mint OS v20 is not recognizing the WiFi card even though I have the latest 5.15 kernel installed. Lastly, to answer your question I am not running Win10 on the same machine. I am only running LM OS v20. Thank you to all for your posts.

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System:
  Kernel: 5.15.0-53-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Mini-pc System: ASUSTeK product: MINIPC PN51-E1 v: 0302 
  serial: <filter> 
  Mobo: ASUSTeK model: PN51-E1 serial: <filter> UEFI: ASUSTeK v: 0302 
  date: 03/10/2021 
CPU:
  Topology: 8-Core model: AMD Ryzen 7 5700U with Radeon Graphics bits: 64 
  type: MT MCP
Graphics:
  Device-1: AMD Lucienne vendor: ASUSTeK driver: amdgpu v: kernel 
  Display: x11 server: X.Org 1.20.13 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz 
  OpenGL: renderer: AMD RENOIR (DRM 3.42.0 5.15.0-53-generic LLVM 12.0.0) 
  v: 4.6 Mesa 21.2.6 direct render: Yes 
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel 
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor driver: N/A 
  Device-3: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel 
  Sound Server: ALSA v: k5.15.0-53-generic 

[motoryzen]

Per a user here https://askubuntu.com/questions/1360175 ... ate...This fixed his or her intel wifi 6e ax210 problem...per the OP in this topic viewtopic.php?t=358287 per had a aorus x570 motherboard ( yes..different motherboard but same wifi wlan card).

I recommend you create a Timeshift snapshot first just in case.

sudo mv /usr/lib/firmware/iwlwifi-ty-a0-gf-a0.pnvm /usr/lib/firmware/iwlwifi-ty-a0-gf-a0.bak

[sleeper12]

The Mint 20.3 version you have is good until April 2025. You might need to disable secure boot in Bios/Uefi. This command usually tells, but the results didn't show in what you posted:

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mokutil --sb-state

[binar]

Thank you to all for you help. It turned out to be a stupid mistake. For some reason I don't understand, the PC BIOS had the Bluetooth parameter disabled. I don't ever remember touching that parameter. But after I enabled it inside the BIOS my Bluetooth became alive once I turned it on in the network configuration window found within the LM OS. So to help out the Linux Mint community I can confirm to everybody the WiFi 6E AX210 card is compatible with Linux Mint as defined in my previous post.

[sleeper12]

Well, glad you found the solution. Edit your first post & add [SOLVED] to the Subject line.

[motoryzen]

Don't beat yourself up for that binar.

On some laptops... the bluetooth firmware digital...toggle on/off switch is also directly connected to the connection involving wifi aka wlan. And sometimes, this isn't even specified in some of the first gen laptops that began being designed this way.

I'm happy to read you figured it out. It would have drove me nuts putting myself in your shoes also.