Installed 20.3 on Laptop, no internet - SOLVED

[Palladini]

I have HP laptop here, and it was 19.3 worked wonderfully. Today I downloaded 20.3 and burned it USB thumb Drive and wiped out 19.3 and installed 20.3. I have been trying to update and install drivers and nothing works. I have the Ethernet cable plugged from the Laptop right to a Gigabit switch, yet it is not getting internet. I need internet to install everything mentioned above. How would I fix this issue?

[deepakdeshp]

Please post output of command

Code: Select all

 inxi -Fxxxrz

in code tags.

[Palladini]

palladini@TV-Laptop:~$ inxi -Fxxxrz
System:
Kernel: 5.4.0-91-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.2.7 wm: muffin 5.2.0 dm: LightDM 1.30.0
Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal
Machine:
Type: Laptop System: HP product: HP Laptop 15-db0xxx
v: Type1ProductConfigId serial: <filter> Chassis: type: 10
serial: <filter>
Mobo: HP model: 84AC v: 85.26 serial: <filter> UEFI: Insyde v: F.22
date: 11/06/2019
Battery:
ID-1: BAT1 charge: 38.4 Wh condition: 38.4/40.9 Wh (94%) volts: 12.7/11.3
model: Hewlett-Packard PABAS0241231 type: Li-ion serial: <filter>
status: Full
Device-1: hidpp_battery_0 model: Logitech Wireless Touch Keyboard K400
serial: <filter> charge: 55% (should be ignored) rechargeable: yes
status: Discharging
CPU:
Topology: Dual Core model: AMD A4-9125 RADEON R3 4 COMPUTE CORES 2C+2G
bits: 64 type: MCP arch: Excavator L2 cache: 1024 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
bogomips: 9182
Speed: 1296 MHz min/max: 1300/2300 MHz boost: enabled Core speeds (MHz):
1: 1297 2: 1297
Graphics:
Device-1: AMD Stoney [Radeon R2/R3/R4/R5 Graphics] vendor: Hewlett-Packard
driver: amdgpu v: kernel bus ID: 00:01.0 chip ID: 1002:98e4
Display: x11 server: X.Org 1.20.11 driver: amdgpu,ati
unloaded: fbdev,modesetting,vesa resolution: 1366x768~60Hz, 1680x1050~60Hz
OpenGL: renderer: AMD STONEY (DRM 3.35.0 5.4.0-91-generic LLVM 12.0.0)
v: 4.5 Mesa 21.0.3 direct render: Yes
Audio:
Device-1: AMD vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
bus ID: 00:01.1 chip ID: 1002:15b3
Device-2: AMD Family 15h Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 00:09.2 chip ID: 1022:157a
Sound Server: ALSA v: k5.4.0-91-generic
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel port: 3000 bus ID: 02:00.0
chip ID: 10ec:8168
IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
vendor: Hewlett-Packard driver: N/A port: 2000 bus ID: 03:00.0
chip ID: 10ec:c821
Drives:
Local Storage: total: 465.76 GiB used: 8.55 GiB (1.8%)
ID-1: /dev/sda vendor: Western Digital model: WD5000LPCX-60VHAT1
size: 465.76 GiB speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter>
rev: 1A03 scheme: GPT
Partition:
ID-1: / size: 456.96 GiB used: 8.55 GiB (1.9%) fs: ext4 dev: /dev/sda2
Sensors:
System Temperatures: cpu: 37.8 C mobo: N/A gpu: amdgpu temp: 20 C
Fan Speeds (RPM): N/A
Repos:
Active apt repos in: /etc/apt/sources.list
1: deb cdrom:[Linux Mint 20.3 _Una_ - Release amd64 20220104]/ focal contrib main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
Processes: 189 Uptime: 5m Memory: 3.73 GiB used: 895.4 MiB (23.4%)
Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash
v: 5.0.17 running in: gnome-terminal inxi: 3.0.38

[Palladini]

I changed the Ethernet Cable and it worked fine