WiFi card tp-link AX3000 not identified by Mint 20.3 on dual boot PC (SOLVED)

Questions about Wi-Fi and other network devices, file sharing, firewalls, connection sharing etc
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Paulw01
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WiFi card tp-link AX3000 not identified by Mint 20.3 on dual boot PC (SOLVED)

Post by Paulw01 »

Hello to all, (SOLVED)

Although I have scrolled through many posts on this Forum, I have been unable to solve my issue of the above WiFi card to work. I have tried some of the CL code suggestions which have been very helpful and I feel I am close but now struggling.

Another frustrating issue is that I have to copy paste CL code outputs to LO write pages, then copy paste here as I have no internet connection at the PC, at least until I can resolve this. I access the Forum from my Laptop.
The CL code; lshw -c network has identified a "UNCLAIMED" network which will be the Wifi card....

What do I have to do to gain the "logical name" so I can proceed to the next step?

paul@paul-MS-7B86:~$ sudo lshw -c network
[sudo] password for paul:
*-network UNCLAIMED
description: Network controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:17:00.0
version: 1a
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix cap_list
configuration: latency=0
resources: memory:f6700000-f6703fff
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:18:00.0
logical name: enp24s0
version: 15
serial: 00:d8:61:31:19:a0
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
Last edited by LockBot on Tue Jul 25, 2023 10:00 pm, edited 3 times in total.
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JeremyB
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by JeremyB »

What result from terminal for

Code: Select all

lspci -nnk | grep -iA3 net
sleeper12
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by sleeper12 »

If you are using the 5.4 kernel, you might need to try the 5.15 kernel.
Paulw01
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by Paulw01 »

JeremyB wrote: Wed Jan 25, 2023 6:14 pm What result from terminal for

Code: Select all

lspci -nnk | grep -iA3 net
paul@paul-MS-7B86:~$ sudo 1spci -nnk | grep -1A3 net
sudo: 1spci: command not found
paul@paul-MS-7B86:~$

Unfortunately not a good result.. did I key this in correctly??
Paulw01
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by Paulw01 »

sleeper12 wrote: Wed Jan 25, 2023 9:51 pm If you are using the 5.4 kernel, you might need to try the 5.15 kernel.
System: Kernel: 5.4.0-136-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1

Looks like my PC is 5.4 kernel, unable to download another kernel at the moment......
Paulw01
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by Paulw01 »

Paulw01 wrote: Thu Jan 26, 2023 5:24 am
JeremyB wrote: Wed Jan 25, 2023 6:14 pm What result from terminal for

Code: Select all

lspci -nnk | grep -iA3 net
paul@paul-MS-7B86:~$ sudo 1spci -nnk | grep -1A3 net
sudo: 1spci: command not found
paul@paul-MS-7B86:~$

Unfortunately not a good result.. did I key this in correctly??
OK, JeremyB I have just moved on from my brain implosion.....and have a result...

17:00.0 Network controller [0280]: Intel Corporation Device [8086:2725] (rev 1a)
DeviceName: Broadcom 5762
Subsystem: Intel Corporation Device [8086:0024]
Kernel modules: iwlwifi
18:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Micro-Star International Co., Ltd. [MSI] RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1462:7b86]
Kernel driver in use: r8169
Kernel modules: r8169
38:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Zeppelin/Raven/Raven2 PCIe Dummy Function [1022:145a] (rev c6)

This looks promising, but i am unsure what to do with this new info?
sleeper12
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by sleeper12 »

Not likely, but try:

Code: Select all

sudo modprobe iwlwifi
Paulw01
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by Paulw01 »

sleeper12 wrote: Fri Jan 27, 2023 11:37 am Not likely, but try:

Code: Select all

sudo modprobe iwlwifi
Result from above code????

paul@paul-VivoBook-ASUSLaptop-X509DA-D509DA:~$ sudo modprobe iwlwifi
[sudo] password for paul:
paul@paul-VivoBook-ASUSLaptop-X509DA-D509DA:~$

No output.....doesn't the iwlwifi require wifi connection? just thinking out loud......
sleeper12
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by sleeper12 »

If needed, you might get a temporary connection with phone tethering:
https://easylinuxtipsproject.blogspot.c ... ernet.html
Paulw01
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by Paulw01 »

sleeper12 wrote: Fri Jan 27, 2023 12:33 pm If needed, you might get a temporary connection with phone tethering:
https://easylinuxtipsproject.blogspot.c ... ernet.html
Cheers for blog, will dive in later today.....
Paulw01
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by Paulw01 »

OK people,
I have had some success, the phone tethering is a go, cheers sleeper 12 :D .

I have also downloaded and installed Kernel 5.15.0-58, doesn't appear to have any obvious regressions, fingers crossed.
So running CL Inxi -Fxxxrz, I beleive has identified the WiFi card, so looking for correct CL code to now configure the WiFi card.
Very happy and grateful for assistance given so far, many thanks.

Code: Select all

paul@paul-MS-7B86:~$ sudo inxi -Fxxxrz
[sudo] password for paul:         
System:
  Kernel: 5.15.0-58-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop Mobo: Micro-Star model: B450-A PRO (MS-7B86) v: 2.0 
  serial: <filter> UEFI [Legacy]: American Megatrends v: A.30 
  date: 11/06/2018 
CPU:
  Topology: Quad Core model: AMD Ryzen 5 2400G with Radeon Vega Graphics 
  bits: 64 type: MT MCP arch: Zen L1 cache: 384 KiB L2 cache: 2048 KiB 
  L3 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 57600 
  Speed: 1403 MHz min/max: 1600/3600 MHz boost: enabled Core speeds (MHz): 
  1: 1504 2: 1504 3: 1433 4: 1428 5: 1437 6: 1528 7: 1433 8: 1448 
Graphics:
  Device-1: NVIDIA GF106GL [Quadro 2000] driver: nouveau v: kernel 
  bus ID: 10:00.0 chip ID: 10de:0dd8 
  Display: server: X.Org 1.20.13 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1680x1050~70Hz 
  OpenGL: renderer: NVC3 v: 4.3 Mesa 21.2.6 direct render: Yes 
Audio:
  Device-1: NVIDIA GF106 High Definition Audio driver: snd_hda_intel 
  v: kernel bus ID: 10:00.1 chip ID: 10de:0be9 
  Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI 
  driver: snd_hda_intel v: kernel bus ID: 38:00.6 chip ID: 1022:15e3 
  Device-3: Corsair CORSAIR HS70 Pro Wireless Gaming Headset type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-2:3 chip ID: 1b1c:0a4f 
  Sound Server: ALSA v: k5.15.0-58-generic 
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: f000 bus ID: 17:00.0 
  chip ID: 8086:2725 
  IF: wlo1 state: down mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Micro-Star MSI driver: r8169 v: kernel port: e000 bus ID: 18:00.0 
  chip ID: 10ec:8168 
  IF: enp24s0 state: down mac: <filter> 
  IF-ID-1: usb0 state: unknown speed: -1 duplex: half mac: <filter> 
Drives:
  Local Storage: total: 1.58 TiB used: 75.39 GiB (4.7%) 
  ID-1: /dev/sda vendor: Kingston model: SA400S37240G size: 223.57 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: B1D2 temp: 29 C scheme: MBR 
  ID-2: /dev/sdb vendor: Western Digital model: WD10EZEX-08WN4A0 
  size: 931.51 GiB speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> 
  rev: 1A02 temp: 35 C scheme: MBR 
  ID-3: /dev/sdc vendor: Crucial model: CT480BX500SSD1 size: 447.13 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: R022 temp: 12 C scheme: MBR 
  ID-4: /dev/sdd type: USB vendor: Lexar model: USB Flash Drive 
  size: 14.91 GiB serial: <filter> rev: 1100 scheme: MBR 
Partition:
  ID-1: / size: 218.51 GiB used: 73.55 GiB (33.7%) fs: ext4 dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 29.0 C mobo: N/A gpu: nouveau temp: 57 C 
  Fan Speeds (RPM): N/A gpu: nouveau fan: 2460 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  No active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list 
  Active apt repos in: /etc/apt/sources.list.d/official-dbgsym-repositories.list 
  1: deb http://ddebs.ubuntu.com focal main restricted universe multiverse
  2: deb http://ddebs.ubuntu.com focal-updates main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com ulyssa main upstream import backport
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/official-source-repositories.list 
  1: deb-src http://packages.linuxmint.com ulyssa main upstream import backport
  2: deb-src http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb-src http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb-src http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb-src http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb-src http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 287 Uptime: 1h 11m Memory: 7.71 GiB used: 1.63 GiB (21.1%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 
  Shell: bash (sudo) v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 
paul@paul-MS-7B86:~$ 

JeremyB
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by JeremyB »

Any results for

Code: Select all

dmesg | grep -i pnvm
Paulw01
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by Paulw01 »

Hello JeremyB,
I forgot about this code, apologies....

Code: Select all

paul@paul-MS-7B86:~$ sudo dmesg | grep -i pnvm
[sudo] password for paul:         
[    7.504065] iwlwifi 0000:17:00.0: loaded PNVM version 0x5a8dfca
paul@paul-MS-7B86:~$ 
I am sure this will tell you more than me, it looks inconclusive.....
Paulw01
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by Paulw01 »

This is a" whats up Doc" moment....
I have now got stand alone Internet access without the phone tethering...
I am unsure what has happened for this issue to be SOLVED, but a very big thankyou to Forum moderators
JeremyB and sleeper12.
One of the reasons I have used Linux for well over 25 years, is because of the community support, once again thankyou.
Paul
sleeper12
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Re: WiFi card tp-link AX3000 not identified by Mint 20.3 on duel boot PC

Post by sleeper12 »

Paulw01 wrote: Sat Jan 28, 2023 6:56 pm ...I am unsure what has happened for this issue to be SOLVED...
My guess would be the kernel change. Anyway, glad something fixed it. :wink:
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