Wifi connected but internet not working

[karsh2244]

Hello. This is my first time using Linux. My old laptop would take 5mins to boot windows so i decided to switch. However after installing, my internet stopped working. It is connected to my router but it won't load anything. I installed the updated using ethernet, followed a few tutorials to try to fix it but nothing seems to be working. Please help. (As this is my first time using linux i apologize for any obvious mistakes)

[sleeper12]

Can you post what this terminal command shows:

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 inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state 

[karsh2244]

arsh@arsh-HP-Pavilion-g4-Notebook-PC:~$ inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state
System:
Kernel: 5.15.0-58-generic x86_64 bits: 64 compiler: gcc v: 11.3.0
Desktop: Cinnamon 5.6.7 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Hewlett-Packard product: HP Pavilion g4 Notebook PC
v: 0692120000204610000610100 serial: <superuser required> Chassis: type: 10
serial: <superuser required>
Mobo: Hewlett-Packard model: 166D v: 09.4C serial: <superuser required>
BIOS: Insyde v: F.66 date: 01/24/2013
Battery:
ID-1: BAT0 charge: 16.6 Wh (100.0%) condition: 16.6/16.6 Wh (100.0%)
volts: 12.5 min: 10.8 model: Hewlett-Packard Primary type: Li-ion
serial: N/A status: Full
CPU:
Info: dual core model: Intel Core i3-2330M bits: 64 type: MT MCP
smt: enabled arch: Sandy Bridge rev: 7 cache: L1: 128 KiB L2: 512 KiB
L3: 3 MiB
Speed (MHz): avg: 925 high: 1067 min/max: 800/2200 cores: 1: 894 2: 1067
3: 863 4: 876 bogomips: 17559
Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
Graphics:
Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics
vendor: Hewlett-Packard driver: i915 v: kernel ports: active: LVDS-1
empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0116
class-ID: 0300
Device-2: Chicony HP Integrated Webcam type: USB driver: uvcvideo
bus-ID: 2-1.5:5 chip-ID: 04f2:b249 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting
unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
s-diag: 414mm (16.3")
Monitor-1: LVDS-1 model: LG res: 1366x768 hz: 60 dpi: 112
size: 309x174mm (12.2x6.9") diag: 355mm (14") modes: 1366x768
OpenGL: renderer: Mesa Intel HD Graphics 3000 (SNB GT2)
v: 3.3 Mesa 22.2.5 direct render: Yes
Audio:
Device-1: Intel 6 Series/C200 Series Family High Definition Audio
vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
chip-ID: 8086:1c20 class-ID: 0403
Sound Server-1: ALSA v: k5.15.0-58-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Ralink RT5390 Wireless 802.11n 1T/1R PCIe
vendor: Hewlett-Packard U98Z077.00 Half-size Mini driver: rt2800pci
v: 2.3.0 pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 01:00.0
chip-ID: 1814:5390 class-ID: 0280
IF: wlp1s0 state: up mac: <filter>
Device-2: Realtek RTL810xE PCI Express Fast Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel pcie: speed: 2.5 GT/s
lanes: 1 port: 3000 bus-ID: 02:00.0 chip-ID: 10ec:8136 class-ID: 0200
IF: eno1 state: down mac: <filter>
Drives:
Local Storage: total: 298.09 GiB used: 22.4 GiB (7.5%)
ID-1: /dev/sda vendor: Toshiba model: MK3276GSX size: 298.09 GiB
speed: 3.0 Gb/s type: HDD rpm: 5400 serial: <filter> rev: 1C scheme: GPT
Partition:
ID-1: / size: 291.85 GiB used: 22.39 GiB (7.7%) fs: ext4 dev: /dev/sda3
ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat
dev: /dev/sda2
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Sensors:
System Temperatures: cpu: 58.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
Packages: apt: 2139
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb https://mirrors.piconets.webwerks.in/linuxmint-mirror/packages vera main upstream import backport
2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
Processes: 235 Uptime: 1h 51m wakeups: 1 Memory: 11.64 GiB
used: 1.85 GiB (15.9%) Init: systemd v: 249 runlevel: 5 Compilers:
gcc: 11.3.0 alt: 11 Shell: Bash v: 5.1.16 running-in: gnome-terminal
inxi: 3.3.13
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
lo no wireless extensions.

eno1 no wireless extensions.

wlp1s0 IEEE 802.11 ESSID:"DEN"
Mode:Managed Frequency:2.432 GHz Access Point: B4:3D:08:46:2D:79
Bit Rate=6.5 Mb/s Tx-Power=20 dBm
Retry short long limit:2 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=39/70 Signal level=-71 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:959 Invalid misc:271 Missed beacon:0

EFI variables are not supported on this system

[sleeper12]

See if wifi works with power management off:

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sudo sed -i 's/3/2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf

Reboot

[karsh2244]

IT WORKED.... For a while. But then stopped working again. I tried to re enter the command and restart but no use. Actually I'm not even sure it started working because of power manager settings. Cause even before it works for a while and randomly stops after sometime.

[sleeper12]

Leave power management off anyway as it can cause wifi issues. Then, try:

Code: Select all

sudo modprobe -r rt2800pci && sudo modprobe rt2800pci && systemctl restart NetworkManager

[karsh2244]

Nope. Still not working. Could it be because of my wifi chip. I think i read somewhere that older wifi chips are not supported?

[sleeper12]

Just a guess, but maybe you need a lower kernel. You could try a live session of Mint 20.3 with the 5.4 kernel & see if wifi works there.

[karsh2244]

Ah I see. For now I have settled for a heavily debloated Windows. I'll try the downgraded mint in the future. Thank you so much for the help.

[sleeper12]

If you dual boot with Windows on that machine, you might need to disable fast startup in Windows.

[Aughey]

I am experiencing the exact same same problem. My wireless connection shows it is connected but the browser is stuck permanently on the first page it brings up. My only way around this was inserting a usb wi-fi dongle which surfs normally. These problems only started when I upgraded from a copper connection to full fibre