Can't connect to school Wifi.

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TheRealKokichi
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Posts: 4
Joined: Fri Apr 12, 2019 9:51 am

Can't connect to school Wifi.

Post by TheRealKokichi » Fri Apr 12, 2019 9:55 am

Hello! I'm having a bit of difficulty connecting to my school's wifi. It's not prompting me for the username or the password, thus not letting me connect.

Running inxi -Fxz gave me this (host information deleted):

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System:
System:
  Kernel: 4.15.0-20-generic x86_64 bits: 64 compiler: gcc 
  v: 7.3.0 Desktop: Cinnamon 4.0.8 Distro: Linux Mint 19.1 Tessa 
  base: Ubuntu 18.04 bionic
Machine:
  Type: Laptop System: ASUSTeK product: VivoBook_ASUS Laptop X505ZA_X505ZA 
  v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: X505ZA v: 1.0 serial: <filter> 
  UEFI [Legacy]: American Megatrends v: X505ZA.307 date: 08/30/2018 
Battery:
  ID-1: BAT0 charge: 39.8 Wh condition: 41.5/42.1 Wh (99%) 
  model: ASUSTeK ASUS Battery status: Discharging 
CPU:
  Topology: Dual Core model: AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 
  bits: 64 type: MT MCP arch: Zen L2 cache: 1024 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 19961 
  Speed: 1411 MHz min/max: 1600/2500 MHz Core speeds (MHz): 1: 1395 2: 1367 
  3: 1355 4: 1526 
Graphics:
  Device-1: AMD Vega [Radeon Vega 8 Mobile] vendor: ASUSTeK driver: amdgpu 
  v: kernel bus ID: 03:00.0 
  Display: x11 server: X.Org 1.19.6 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,radeon,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: AMD RAVEN (DRM 3.23.0 4.15.0-20-generic LLVM 7.0.0) 
  v: 4.5 Mesa 18.2.8 direct render: Yes 
Audio:
  Device-1: AMD driver: snd_hda_intel v: kernel bus ID: 03:00.1 
  Device-2: AMD vendor: ASUSTeK driver: snd_hda_intel v: kernel 
  bus ID: 03:00.6 
  Sound Server: ALSA v: k4.15.0-20-generic 
Network:
  Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel 
  bus ID: 01:00.0 
  IF: wlp1s0 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: 2.3LK-NAPI port: f000 bus ID: 02:00.0 
  IF: enp2s0 state: down mac: <filter> 
Drives:
  Local Storage: total: 119.24 GiB used: 27.18 GiB (22.8%) 
  ID-1: /dev/sda vendor: SanDisk model: SD9SN8W128G1002 size: 119.24 GiB 
Partition:
  ID-1: / size: 116.87 GiB used: 27.18 GiB (23.3%) fs: ext4 dev: /dev/sda1 
Sensors:
  System Temperatures: cpu: 34.0 C mobo: N/A gpu: amdgpu temp: 0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 209 Uptime: 10m Memory: 4.84 GiB used: 2.16 GiB (44.6%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19 
  inxi: 3.0.27 
I'm not really sure what to do, and would like to request a bit of help. I'm trying to get to the Wifi settings, but that seems to require me to actually connect first...

EDIT:

iwconfig

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wlpls0:
IEEE 802.11 ESSID:off/any
Mode: Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit: 7 RTS thr:off Fragment thr:off
Power Management:on

lo:
no wireless extensions

eno2s0:
no wireless connections
inxi -n

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Network:
Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi
IF: wlpls0 state: down mac: [redacted unless required]
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169
IF: eno2s0 state: down mac: [redacted unless required]
rfkill list all

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0: phy0: Wireless LAN
Soft Blocked: no
Hard Blocked: no

1: hci0: Bluetooth
Soft Blocked: no
Hard Blocked: no

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kelebek333
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Location: Türkiye
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Re: Can't connect to school Wifi.

Post by kelebek333 » Fri Apr 12, 2019 1:00 pm

wlpls0:
IEEE 802.11 ESSID:off/any
Mode: Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit: 7 RTS thr:off Fragment thr:off
Power Management:on
Power management of your wifi device is enabled. You can try disable wifi's power management with following commands.

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echo -e '[connection]\nwifi.powersave = 2' | sudo tee /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf

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sudo service network-manager restart

Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel
bus ID: 01:00.0
IF: wlp1s0 state: up mac: <filter>
But the problem may not be directly related to power management. Because, sometimes Intel wifi's N mode cause problems. Sometimes issues can be caused by the using of a bluetooth device. You can create a configuration file with the following command to solve possible connection problems caused by them. After this, you should reboot your PC.

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echo "options iwlwifi 11n_disable=8 swcrypto=1 bt_coex_active=0" | sudo tee /etc/modprobe.d/iwlwifi.conf

TheRealKokichi
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Joined: Fri Apr 12, 2019 9:51 am

Re: Can't connect to school Wifi.

Post by TheRealKokichi » Fri Apr 12, 2019 2:59 pm

Hmm... the first one threw that there wasn't a [connection]\nwifi.powersave = 2, and the second one didn't work. I am going home now, so I will retry on Monday (because home wifi seems to be working).

qbit
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Posts: 63
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Re: Can't connect to school Wifi.

Post by qbit » Fri Apr 12, 2019 3:44 pm

connecting to my school's wifi. It's not prompting me for the username or the password,
Let me guess, your school wifi is a free wifi without any password or username ? If this is the case you can simply connect to the schools wifi using the Mint network manager, is your school wifi listed, scan for wireless networks then connect. it is very easy.

Good weekend, check it out next week, and by the way you are certainly not the only student of your school with a mobile computer.

TheRealKokichi
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Re: Can't connect to school Wifi.

Post by TheRealKokichi » Fri Apr 12, 2019 4:14 pm

qbit wrote:
Fri Apr 12, 2019 3:44 pm
Let me guess, your school wifi is a free wifi without any password or username ? If this is the case you can simply connect to the schools wifi using the Mint network manager, is your school wifi listed, scan for wireless networks then connect. it is very easy.
No, it normally does. The problem becomes that it's not prompting me for said username or password, thus it's not letting me connect to it. It has a guest network that I outright failed to connect to (but most people can't connect to it, Mint or not).

EDIT:
kelebek333 wrote:
Fri Apr 12, 2019 1:00 pm

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echo -e '[connection]\nwifi.powersave = 2' | sudo tee /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf

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sudo service network-manager restart
OK, so this actually worked this time, or at least, it did something. I'll see if it fixed it on Monday.

TheRealKokichi
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Re: Can't connect to school Wifi.

Post by TheRealKokichi » Mon Apr 15, 2019 8:51 am

TheRealKokichi wrote:
Fri Apr 12, 2019 4:14 pm
OK, so this actually worked this time, or at least, it did something. I'll see if it fixed it on Monday.
it didn't :(

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kelebek333
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Location: Türkiye
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Re: Can't connect to school Wifi.

Post by kelebek333 » Mon Apr 15, 2019 1:03 pm

Have you tried the other suggestion?

qbit
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Re: Can't connect to school Wifi.

Post by qbit » Mon Apr 15, 2019 1:51 pm

It has a guest network that I outright failed to connect to (but most people can't connect to it, Mint or not).
I would ask the network administrator of your school for the access data. Maybe there is a student handbook. It may be that the school network is a roaming network with special access settings that you need to register using the mint Network Manager.
Keyword CA certificates,

Whatever, good luck!
qbit

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