Mint 19.3 Tricia & RT3290 combo WiFi-BTooth card Network:No Device data found.

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xdcfan
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Mint 19.3 Tricia & RT3290 combo WiFi-BTooth card Network:No Device data found.

Post by xdcfan »

hey guys.
1st i'll try to do my best with my english, i'm Chilean.

i own a HP Split 13-m100la x2 fresh install OS Linux Mint 19.3 Tina, no other OS (dualBoots)
i'm getting some troubles with wireless conection (RT3290 combo adapter WiFi+Bluetooth). Actually using a dongle Btooth to connect my mouse (Logitech M535), a keyboard (Logitech K375s) and my cellphone to share WiFi USB connected.
Didn't bugged me till now, when i was to read an USB, and have not more free ports to plug it in.

Some commands (B4 plug it external devices: mouse, keyboard and cellphone, laptop recently rebooted)
hope u can help me to find a solution 4 this.
(just have to mention, all was working perfectly on Mint 18, don't remember the kernel version)

TIA
Xdc AKA Pancho

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inxi -Fxznr
System:    Host: HPSplit13x2 Kernel: 5.3.0-28-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Desktop: Cinnamon 4.4.8 
           Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic 
Machine:   Type: Laptop System: Hewlett-Packard product: HP Split 13 x2 PC v: 0888110000305B00000310000 serial: <filter> 
           Mobo: Hewlett-Packard model: 215B v: 26.37 serial: <filter> UEFI: Insyde v: F.2B date: 04/13/2017 
Battery:   ID-1: BAT0 charge: 31.3 Wh condition: 31.3/31.3 Wh (100%) model: Hewlett-Packard Primary status: Full 
           ID-2: BAT1 charge: 22.0 Wh condition: 22.0/22.0 Wh (100%) model: Hewlett-Packard Primary status: Full 
CPU:       Topology: Dual Core model: Intel Core i3-4010Y bits: 64 type: MT MCP arch: Haswell rev: 1 L2 cache: 3072 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 10375 
           Speed: 599 MHz min/max: 600/1300 MHz Core speeds (MHz): 1: 599 2: 599 3: 599 4: 599 
Graphics:  Device-1: Intel vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 
           Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa resolution: 1280x720~60Hz, 1280x720~60Hz 
           OpenGL: renderer: Mesa DRI Intel Haswell v: 4.5 Mesa 19.2.1 direct render: Yes 
Audio:     Device-1: Intel Haswell-ULT HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:03.0 
           Device-2: Intel 8 Series HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
           Sound Server: ALSA v: k5.3.0-28-generic 
Network:   Message: No Device data found. 
Drives:    Local Storage: total: 525.39 GiB used: 21.91 GiB (4.2%) 
           ID-1: /dev/sda vendor: Micron model: MTFDDAT064MAM-1J2 size: 59.63 GiB 
           ID-2: /dev/sdb vendor: Toshiba model: MQ01ABF050 size: 465.76 GiB temp: 33 C 
Partition: ID-1: / size: 57.00 GiB used: 21.90 GiB (38.4%) fs: ext4 dev: /dev/dm-0 
           ID-2: swap-1 size: 980.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-1 
Sensors:   System Temperatures: cpu: 48.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/bablu-boy-nutty_0_1-bionic.list 
           1: deb http://ppa.launchpad.net/bablu-boy/nutty.0.1/ubuntu bionic main
           Active apt repos in: /etc/apt/sources.list.d/blaze-rtbth-dkms-bionic.list 
           1: deb http://ppa.launchpad.net/blaze/rtbth-dkms/ubuntu bionic main
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http://repositorio.nti.ufal.br/mint tricia main upstream import backport
           2: deb http://mirrors.cloud.linets.cl/ubuntu bionic main restricted universe multiverse
           3: deb http://mirrors.cloud.linets.cl/ubuntu bionic-updates main restricted universe multiverse
           4: deb http://mirrors.cloud.linets.cl/ubuntu bionic-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ bionic partner
           Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 
           1: deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
           Active apt repos in: /etc/apt/sources.list.d/sublime-text.list 
           1: deb https://download.sublimetext.com/ apt/stable/
           Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 
           1: deb http://linux.teamviewer.com/deb stable main
Info:      Processes: 210 Uptime: 1m Memory: 3.78 GiB used: 621.5 MiB (16.1%) Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 
           Shell: bash v: 4.4.20 inxi: 3.0.32 

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$ lsusb
Bus 001 Device 002: ID 8087:8000 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 005: ID 04f3:0117 Elan Microelectronics Corp. 
Bus 002 Device 004: ID 06cb:5710 Synaptics, Inc. 
Bus 002 Device 003: ID 0483:91d1 STMicroelectronics Sensor Hub
Bus 002 Device 002: ID 1bcf:2c40 Sunplus Innovation Technology Inc. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Device 0a1e (rev 09)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)

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dmesg | grep -i bluetooth
[   68.821172] Bluetooth: Core ver 2.22
[   68.821221] Bluetooth: HCI device and connection manager initialized
[   68.821227] Bluetooth: HCI socket layer initialized
[   68.821231] Bluetooth: L2CAP socket layer initialized
[   68.821237] Bluetooth: SCO socket layer initialized
[   68.834100] Bluetooth: RTBT_Tb: vendor=0x1814, device=0x3298
[   68.834104] Bluetooth: RTBT_Tb: vendor=0x0, device=0x0
[   68.834108] Bluetooth: DynamicAlloc pci_device_id table at 0x0000000039f51710 with size 64
[   68.834110] Bluetooth: RTBT_Tb: vendor=0x1814, device=0x3298
[   68.834112] Bluetooth: Convert: vendor=0x1814, device=0x3298
[   68.834114] Bluetooth: RTBT_Tb: vendor=0x0, device=0x0
[   68.834159] Bluetooth: pci_device_id: vendor=0x1814, device=0x3298
Last edited by xdcfan on Thu Feb 06, 2020 2:13 pm, edited 3 times in total.

HAWR
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Joined: Thu Jun 06, 2019 1:15 pm

Re: Mint 19.3 Tina & combo WiFi-BTooth card Network:No Device data found.

Post by HAWR »

Hello xdcfan,

your wifi card isn't detected neither in the inxi nor in the lspci output. Is the wireless light at the wireless button on (white)?

https://support.hp.com/us-en/product/hp ... 87/manuals

I think, you've tested LM 19.3 in the live system before installing it. Did wifi and bluetooth working? You have updated the kernel, because the default install comes with the 5.0 kernel. In Linux Mint 18 you most likely used a 4.x kernel. Maybe you can try it with the recent 4.15 kernel.

Have you looked in the Setup Utility (BIOS), if there is a possibilty of enabling/disabling the wifi. Maybe whattsoever something has changed the setting? I know, your wifi card is running with the kernel driver rt2800pci and it shouldn't be necessary, but maybe disabling Secure Boot can help.

Can you please post the output of

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rfkill list all

xdcfan
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Posts: 29
Joined: Mon Jun 09, 2014 7:42 pm

Re: Mint 19.3 Tricia & combo WiFi-BTooth card Network:No Device data found.

Post by xdcfan »

Hi HAWR, thx for the quick reply.
your wifi card isn't detected neither in the inxi nor in the lspci output. Is the wireless light at the wireless button on (white)?
No, guess cuz isn't recognized, always is it orange, even when i press it, can't find the option on bios.

i'm an user since LM 12 Lisa, always got to deal with hardware and drivers, i didn't test live version b4, cuz all was working ok on LM 18.
actual kernel in use:

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inxi -S
System: Host: HPSplit13x2 Kernel: 5.3.0-28-generic x86_64 bits: 64 Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia

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dpkg --list | grep linux-image
rc  linux-image-4.15.0-70-generic              4.15.0-70.79                                    amd64        Signed kernel image generic
ii  linux-image-5.3.0-28-generic               5.3.0-28.30~18.04.1                             amd64        Signed kernel image generic
ii  linux-image-generic-hwe-18.04-edge         5.3.0.28.96                                     amd64        Generic Linux kernel image

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rfkill list all
doesn't list any

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mokutil --sb-state
SecureBoot disabled
thx for the help dude

HAWR
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Joined: Thu Jun 06, 2019 1:15 pm

Re: Mint 19.3 Tricia & combo WiFi-BTooth card Network:No Device data found.

Post by HAWR »

Hello xdcfan,

thank you for your answer. Have you tried to start your system with the 4.15 kernel? In the grub menu, you have to go to the "Advanced Options" and choose it for start (when highlighted press Enter). If you don't see the grub menu during boot, press the left Shift key several times from the begin of the reboot and seeing the screen to possibly enter the BIOS (if the Shift key doesn't work, try it with the Esc key).

Another point that I've found is, that you need an additional driver for your bluetooth, because there is none in the kernel. Here is a probe of a HP Split 13 from the Linux hardware base, where you can see it:

https://linux-hardware.org/index.php?probe=bdbfbc68e1

And here is the link to add the ppa for your bluetooth driver:

https://launchpad.net/~blaze/+archive/ubuntu/rtbth-dkms

So far I don't really have an idea why the wifi should not work. Maybe the 4.15 kernel together with the Bluetooth driver will help.

xdcfan
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Joined: Mon Jun 09, 2014 7:42 pm

Re: Mint 19.3 Tricia & combo WiFi-BTooth card Network:No Device data found.

Post by xdcfan »

hi HAWR

Nothing happens, even starting with 4.15 kernel, soft key wont works.
i saw the links u post 4 me, i've added the ppa, but didn't know wich to download.

thx 4 the patience.

HAWR
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Re: Mint 19.3 Tricia & combo WiFi-BTooth card Network:No Device data found.

Post by HAWR »

Hello xdcfan,

when you added the ppa for your bluetooth, you don't need to download anything special for it. The initialisation for the bluetooth driver can be found on this github website (this link is also on the ppa website):

https://github.com/loimu/rtbth-dkms

# Init

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sudo modprobe rtbth
sudo rfkill unblock bluetooth
hcitool dev # check
# Switch off

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sudo rfkill block bluetooth
# Switch on

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sudo rfkill unblock bluetooth
# Shutdown

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sudo pkill -2 rtbt
sudo rmmod rtbth
Last edited by HAWR on Thu Feb 06, 2020 2:26 pm, edited 1 time in total.

xdcfan
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Posts: 29
Joined: Mon Jun 09, 2014 7:42 pm

Re: Mint 19.3 Tricia & combo WiFi-BTooth card Network:No Device data found.

Post by xdcfan »

Hi HAWR, sorry the late.
i just did a clean install this morning.

Turn the BIOS to factory reset. --> nothing change, WiFi soft key: doesn't work, still orange.
ppa added after install.

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~$ sudo modprobe rtbth
modprobe: FATAL: Module rtbth not found in directory /lib/modules/5.3.0-28-generic

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~$ rfkill unblock bluetooth
~$ hcitool dev
Devices:
Blank

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~$ inxi -ix
Network:   Message: No Device data found. 
           WAN IP: No WAN IP data found. Connected to the web? SSL issues? 
i just back to share connection by usb mobile.
thx again

HAWR
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Joined: Thu Jun 06, 2019 1:15 pm

Re: Mint 19.3 Tricia & RT3290 combo WiFi-BTooth card Network:No Device data found.

Post by HAWR »

Hello xdcfan,

when you added the ppa, did you run the

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sudo apt-get update
It is described, that this bluetooth driver has got important fixes for kernel 4.16 and newer, but I don't know, whether it is really for kernel 5.3, because the last ppa-version is from the end of 2018. You could try it with 4.15 (the LTS kernel, supported until 2023) or 5.0 kernels.

I have updated my previous post for the "init" step. There was a little copy error in the hcitool dev command. You have run the unblock command without sudo. Please try again and maybe do a reboot before.

xdcfan
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Posts: 29
Joined: Mon Jun 09, 2014 7:42 pm

Re: Mint 19.3 Tricia & RT3290 combo WiFi-BTooth card Network:No Device data found.

Post by xdcfan »

Hi HAWR
when you added the ppa, did you run the

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sudo apt-get update
4 sure. i run this command now

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~$ sudo apt install rtbth-dkms
rtbth:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/5.3.0-28-generic/updates/dkms/

DKMS: install completed.

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~$ rfkill unblock bluetooth
~$ sudo modprobe rtbth
 Open dev fail: No such device or address
rebooting BRB

Nope, no luck.

HAWR
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Level 5
Posts: 996
Joined: Thu Jun 06, 2019 1:15 pm

Re: Mint 19.3 Tricia & RT3290 combo WiFi-BTooth card Network:No Device data found.

Post by HAWR »

Hello xdcfan,

okay, it is installed now. Please try it with the 4.15 and the 5.0 kernels. And you run again the unblock command without "sudo". It should be

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sudo rfkill unblock bluetooth
(See also my answer above viewtopic.php?p=1754231#p1754231)

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