Wireless/Network Manager issues; Broadcom BCM4311 Driver

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derekscottwoods
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Wireless/Network Manager issues; Broadcom BCM4311 Driver

Post by derekscottwoods » Mon Oct 01, 2012 4:32 am

Hi, my name is Derek. August 15th I bought a Dell Latitude D620 with Windows Vista Business installed on it. My sister installed Linux Mint 13 (Maya) with Mate desktop, making it dual boot.

At first, the wireless card was not working in Mint, but with IRC help on spotchat, she tried “modprobe b43”, which got the wireless to work, so she put “b43” permanently in the “/etc/modules” to make the module work upon startup, which fixed the problem for the rest of the time I was in the US.

About a month ago, I moved to China for a year to study. For the first 3 weeks, I did not have a chance to connect to the internet, but two weeks ago, we got ADSL installed on the phone line in our apartment (I have a roommate who's studying too). I was able to connect to the network put out by the router-modem which was installed, but the installer had to go into Vista and set up a PPPOE Broadband connection, separate from the router's network, for us to have internet access. (Don't understand it fully, but the internet connection on Windows – which I still have – is not the same as the network hosted by the router-modem, which only gives local access.)

Going back over to Linux, I found I was still connected to the wireless network, but still no internet. Per a suggestion from my sister, I set up a DSL connection which gave me wired internet (ethernet from router to computer) for the first time, but still no wireless internet.

Later, while still logged in, my wired connection suddenly failed, and the next time I restarted the computer, I got the messages “Waiting for network configuration...”, “Waiting up to 60 more seconds for network configuration...”, and “Booting system without full network configuration...” right before the login dialog box appeared. When I logged in, Network Manager was not running.

A couple of days later, my sister gave me the command “sudo /etc/init.d/network-manager restart” to use in Terminal, which, after rebooting, restored my wired connection, but I no longer was even connected to the router's wireless network, and from that time, “device not managed” is all that shows under Wireless Networks in Network manager. And that same “Waiting for network configuration...”, “Waiting up to 60 more seconds for network configuration...”, and “Booting system without full network configuration...” now happens every time I reboot, and I have to manually start network manager each time with the sudo command.

So I have two main issues: I have to restart Network Manager every time I reboot, and I'm not getting any wireless connections even when Network Manager is running. My goal is to get wireless internet on Mint, but it seems there will be a few steps in that process.

By the way, I get wired and wireless internet just fine on the Vista side, so the hardware is fine, it is just Mint having issues. I haven't installed any updates since moving to China, either, so nothing should have changed since it was working fine in the US.

Here are the results of mintWifi:

* I. scanning WIFI PCI devices...
-- Broadcom Corporation BCM4311 802.11a/b/g (rev 01)
==> PCI ID = 14e4:4312 (rev 01)
-------------------------
* II. querying ndiswrapper...
bcmwl5 : invalid driver!
-------------------------
* III. querying iwconfig...
ppp0 no wireless extensions.

lo no wireless extensions.

wlan0 IEEE 802.11bg ESSID:off/any
Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
Tx-Power=20 dBm
Retry long limit:7 RTS thr:off Fragment thr:off
Encryption key:off
Power Management:off

eth0 no wireless extensions.

-------------------------
* IV. querying ifconfig...
eth0 Link encap:Ethernet HWaddr 00:1c:23:00:80:73
inet6 addr: fe80::21c:23ff:fe00:8073/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:40210 errors:0 dropped:1 overruns:0 frame:0
TX packets:36800 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:9298826 (9.2 MB) TX bytes:3629511 (3.6 MB)
Interrupt:18

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:3719 errors:0 dropped:0 overruns:0 frame:0
TX packets:3719 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:183632 (183.6 KB) TX bytes:183632 (183.6 KB)

ppp0 Link encap:Point-to-Point Protocol
inet addr:124.117.110.172 P-t-P:124.117.96.1 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1492 Metric:1
RX packets:30713 errors:0 dropped:0 overruns:0 frame:0
TX packets:30828 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:3
RX bytes:7167887 (7.1 MB) TX bytes:2442632 (2.4 MB)

wlan0 Link encap:Ethernet HWaddr 00:19:7e:9b:c0:66
inet6 addr: fe80::219:7eff:fe9b:c066/64 Scope:Link
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:49940 errors:0 dropped:0 overruns:0 frame:0
TX packets:49930 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:5643220 (5.6 MB) TX bytes:7840328 (7.8 MB)

wlan0:avahi Link encap:Ethernet HWaddr 00:19:7e:9b:c0:66
inet addr:169.254.8.229 Bcast:169.254.255.255 Mask:255.255.0.0
UP BROADCAST MULTICAST MTU:1500 Metric:1

-------------------------
* V. querying DHCP...
-------------------------
* VI. querying nslookup google.com...
Server: 127.0.0.1
Address: 127.0.0.1#53

Non-authoritative answer:
Name: google.com
Address: 74.125.128.139
Name: google.com
Address: 74.125.128.113
Name: google.com
Address: 74.125.128.102
Name: google.com
Address: 74.125.128.138
Name: google.com
Address: 74.125.128.101
Name: google.com
Address: 74.125.128.100

Thanks for your help.

robw
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Re: Wireless/Network Manager issues; Broadcom BCM4311 Driver

Post by robw » Mon Oct 01, 2012 12:52 pm

Broadcom cards sometimes do cause trouble - I've had similar problems on my daughters computers. 2 things to try for starters:

First, look in Menu>Preferences>Additional drivers. This may offer you the opportunity to install the correct driver for your device.

If not, try installing bcmwl-kernel-source

(sudo apt-get update
sudo apt-get install bcmwl-kernel-source)

These have fixed my issues in the past; let us know the result!
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derekscottwoods
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Re: Wireless/Network Manager issues; Broadcom BCM4311 Driver

Post by derekscottwoods » Tue Oct 02, 2012 1:34 am

Hi,

Thanks for the suggections.

Looked at Additional Drivers, but the only one listed is Broadcom STA Wireles Driver, and it's "activated but not in use".

I put in the two commands, and after the install command it responded "bcmwl-kernel-source is already the newest version."

Doesn't seem like either of those did much.

remoulder
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Re: Wireless/Network Manager issues; Broadcom BCM4311 Driver

Post by remoulder » Tue Oct 02, 2012 11:49 am

This card is supported by the b43 driver. Please remove the Windows driver you have installed via Windows Wireless drivers and deactivate the STA driver, then go to a terminal and enter

Code: Select all

sudo modprobe b43
[Edit] your original post and add [SOLVED] once your question is resolved.

“The people are my God” stressing the factor determining man’s destiny lies within man not in anything outside man, and thereby defining man as the dominator and remoulder of the world.

derekscottwoods
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Re: Wireless/Network Manager issues; Broadcom BCM4311 Driver

Post by derekscottwoods » Tue Oct 02, 2012 11:59 pm

Thank you for your suggestion.

However, my sister already used modprobe b43 when setting it up and it did get the wireless working while I was in the US. So it doesn't seem (at least to me) as though that is the issue this time.

robw
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Re: Wireless/Network Manager issues; Broadcom BCM4311 Driver

Post by robw » Wed Oct 03, 2012 3:07 am

I've no particular specialist knowledge here but perhaps you could try a look at the following link I found in the Tutorials/How To page of these forums. You'll need to read down the thread to the bit about also needing to uninstall the STA driver.

http://forums.linuxmint.com/viewtopic.php?f=42&t=106480
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remoulder
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Re: Wireless/Network Manager issues; Broadcom BCM4311 Driver

Post by remoulder » Wed Oct 03, 2012 8:01 am

derekscottwoods wrote:it doesn't seem (at least to me) as though that is the issue this time
Excuse me but you are the one asking for help, if you don't want to take the advice given that is up to you. The b43 is the correct driver for that chipset, see https://help.ubuntu.com/community/Hardw ... dsBroadcom, and by your own admission was working before. The problem at the moment is that you are trying to use the wrong driver and installing other drivers not suitable for the card is not helping to make it work. Have you considered the card may just have developed a fault? Good luck.
[Edit] your original post and add [SOLVED] once your question is resolved.

“The people are my God” stressing the factor determining man’s destiny lies within man not in anything outside man, and thereby defining man as the dominator and remoulder of the world.

derekscottwoods
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Re: Wireless/Network Manager issues; Broadcom BCM4311 Driver

Post by derekscottwoods » Tue Apr 23, 2013 11:08 pm

Hello again,

I want to apologize for being "smart-alecky". I have gone and removed the Windows driver (never tried installing it but it was there; does that have anything to do with dual boot?), but how exactly do I deactivate the STA driver? And how do I get Network Manager to start with startup, so I don't have to restart it every time? Thanks so much for your help.

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