Realtek 8723Ae hard blocked

[lukepopi]

Dear Mint forum :

Today I installed Linux mint 18 64 bits cinnamon and I see that my Wifi card does not work.
Then what I did was a rfkill list.

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1: phy0: Wireless LAN
			Soft blocked: No
			Hard blocked: Yes
	2: hci0: Bluetooth
		    Soft blocked: No
		    Hard blocked: No
		    

Probe doing a rfkill unblock all and is not unlocked, then make an inxi -Fxz with these results:

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Network:   Card-1: Realtek RTL8723AE PCIe Wireless Network Adapter driver: rtl8723ae port: e000 bus-ID: 01:00.0
           IF: wlp1s0 state: down mac: <filter>
           Card-2: JMicron JMC250 PCI Express Gigabit Ethernet Controller
           driver: jme v: 1.0.8 ports: d100 d000 bus-ID: 02:00.5
           IF: enp2s0f5 state: down mac: <filter>

I do not know what else to do in order to solve this problem, I ask if you could please help me solve it since I am new to this system.

Thank you very much greetings

[Pjotr]

Please post the complete inxi -Fxz output.

[JeremyB]

Is there a switch or a button that can enable/disable wireless? Is there a setting in BIOS? Have you powered down, removed battery and power cord and pressed the power button for 20 seconds? Reset the BIOS to defaults?

What is the manufacturer and model number?

[lukepopi]

Hi thanks for answering so quickly

I pass the inxi complete

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mint@mint ~ $ inxi -Fxz
System:    Host: mint Kernel: 4.4.0-53-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.6 (Gtk 3.18.9-1ubuntu3.1) Distro: Linux Mint 18.1 Serena
Machine:   System: POSITIVO BGH (portable) product: POSITIVO BGH
           Mobo: POSITIVO BGH model: F14CU47 Bios: American Megatrends v: 1.00 date: 10/22/2012
CPU:       Dual core Intel Celeron 847 (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 4390
           clock speeds: max: 1100 MHz 1: 799 MHz 2: 799 MHz
Graphics:  Card: Intel 2nd Generation Core Processor Family Integrated Graphics Controller bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.02hz
           GLX Renderer: Mesa DRI Intel Sandybridge Mobile GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card Intel 7 Series/C210 Series Family High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-53-generic
Network:   Card-1: Realtek RTL8723AE PCIe Wireless Network Adapter driver: rtl8723ae port: e000 bus-ID: 01:00.0
           IF: wlp1s0 state: down mac: <filter>
           Card-2: JMicron JMC250 PCI Express Gigabit Ethernet Controller
           driver: jme v: 1.0.8 ports: d100 d000 bus-ID: 02:00.5
           IF: enp2s0f5 state: down mac: <filter>
Drives:    HDD Total Size: 328.1GB (0.6% used) ID-1: /dev/sda model: Hitachi_HTS54503 size: 320.1GB temp: 31C
           ID-2: USB /dev/sdb model: DT_101_II size: 8.0GB temp: 0C
Partition: ID-1: / size: 1.9G used: 37M (2%) fs: overlay dev: N/A
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 54.0C mobo: 29.8C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 169 Uptime: 3:09 Memory: 409.2/3841.9MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.461) inxi: 2.2.35 

There is a combination of keys to turn the wifi card on and off at the moment it is on, in the BIOS there is no type of configuration that allows to disable the board.

The manufacturer of the notebook is Positivo BGH and the model is F810

regards

[JeremyB]

Unfortunately the one fix isn't easy as something in the BIOS is blocking the card. If you can power down the computer and remove the wireless card, you can put a small piece of tape over pin 20 and it should allow you to use wifi.
http://3.bp.blogspot.com/-HUqJnXGmE3E/V ... n%2B20.jpg
Shows the position of pin 20 looking at the back side of the card, the antenna connectors are on the opposite side