Wifi Driver not detected on HP-Laptop-14-bw0xx

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adel
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Posts: 3
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Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by adel » Thu Aug 24, 2017 9:35 am

Can some one help me? i'm new in linux, and i installed linux mint18.2 64 bit sonya on HP-Laptop-14-bw0xx.

this is my wireless

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sudo iwconfig

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enp0s18u1u1  no wireless extensions.

lo        no wireless extensions.

eno1      no wireless extensions.
this is my whole hardware description

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sudo dmidecode -q

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BIOS Information
        Vendor: American Megatrends Inc.
        Version: F.12
        Release Date: 06/29/2017
        Address: 0xF0000
        Runtime Size: 64 kB
        ROM Size: 8192 kB
        Characteristics:
                PCI is supported
                BIOS is upgradeable
                BIOS shadowing is allowed
                Boot from CD is supported
                Selectable boot is supported
                EDD is supported
                5.25"/1.2 MB floppy services are supported (int 13h)
                3.5"/720 kB floppy services are supported (int 13h)
                3.5"/2.88 MB floppy services are supported (int 13h)
                Print screen service is supported (int 5h)
                8042 keyboard services are supported (int 9h)
                Serial services are supported (int 14h)
                Printer services are supported (int 17h)
                ACPI is supported
                USB legacy is supported
                Smart battery is supported
                BIOS boot specification is supported
                Function key-initiated network boot is supported
                Targeted content distribution is supported
                UEFI is supported
        BIOS Revision: 15.12
        Firmware Revision: 22.23

System Information
        Manufacturer: HP
        Product Name: HP Laptop 14-bw0xx
        Version:  
        Serial Number: 5CD722363L
        UUID: 37444335-3232-3633-334C-3C5282E1FD5B
        Wake-up Type: Power Switch
        SKU Number: 1XE26PA#AR6
        Family: 103C_5335KV HP Notebook

Base Board Information
        Manufacturer: HP
        Product Name: 8324
        Version: 22.23
        Serial Number: PGQWT018J790E9
        Asset Tag: Base Board Asset Tag
        Features:
                Board is a hosting board
                Board is replaceable
        Location In Chassis: Base Board Chassis Location
        Type: Motherboard

Chassis Information
        Manufacturer: HP
        Type: Notebook
        Lock: Not Present
        Version: Chassis Version
        Serial Number: Chassis Serial Number
        Asset Tag: Not Specified
        Boot-up State: Safe
        Power Supply State: Safe
        Thermal State: Safe
        Security Status: None
        OEM Information: 0x00000000
        Height: Unspecified
        Number Of Power Cords: 1
        Contained Elements: 0
        SKU Number: Not Specified

Port Connector Information
        Internal Reference Designator: J1A1
        Internal Connector Type: None
        External Reference Designator: PS2Mouse
        External Connector Type: PS/2
        Port Type: Mouse Port

Port Connector Information
        Internal Reference Designator: J1A1
        Internal Connector Type: None
        External Reference Designator: Keyboard
        External Connector Type: PS/2
        Port Type: Keyboard Port

System Slot Information
        Designation: J6B2
        Type: x16 PCI Express
        Current Usage: In Use
        Length: Long
        ID: 0
        Characteristics:
                3.3 V is provided
                Opening is shared
                PME signal is supported
        Bus Address: 0000:00:01.0

OEM Strings
        String 1: $HP$
        String 2: ABS 70/71 79 7A 7B 7C
        String 3: BCU_Y
        String 4: FBYTE#3K3Q3Y6E6a7K7P7W7dawbhbzcb.Rd;BUILDID#17WW2CRD301#SAR6#DAR
        String 5: 6;
        String 6:  
        String 7:  
        String 8:  
        String 9:  
        String 10:  
        String 11:  
        String 12:  
        String 13:  

Cache Information
        Socket Designation: L1 CACHE
        Configuration: Enabled, Not Socketed, Level 1
        Operational Mode: Write Back
        Location: Internal
        Installed Size: 160 kB
        Maximum Size: 160 kB
        Supported SRAM Types:
                Pipeline Burst
        Installed SRAM Type: Pipeline Burst
        Speed: 1 ns
        Error Correction Type: Multi-bit ECC
        System Type: Unified
        Associativity: 2-way Set-associative

Cache Information
        Socket Designation: L2 CACHE
        Configuration: Enabled, Not Socketed, Level 2
        Operational Mode: Write Back
        Location: Internal
        Installed Size: 1024 kB
        Maximum Size: 1024 kB
        Supported SRAM Types:
                Pipeline Burst
        Installed SRAM Type: Pipeline Burst
        Speed: 1 ns
        Error Correction Type: Multi-bit ECC
        System Type: Unified
        Associativity: 16-way Set-associative

Portable Battery
        Location: Primary
        Manufacturer: 133-42-6E
        Name: JC04041
        Design Capacity: 41610 mWh
        Design Voltage: 14600 mV
        SBDS Version: 3.1
        Maximum Error: Unknown
        SBDS Serial Number: A9B1
        SBDS Manufacture Date: 2017-04-13
        SBDS Chemistry: LION
        OEM-specific Information: 0x000A070C

System Boot Information
        Status: No errors detected

Onboard Device
        Reference Designation:  Onboard IGD
        Type: Video
        Status: Enabled
        Type Instance: 1
        Bus Address: 0000:00:02.0

Physical Memory Array
        Location: System Board Or Motherboard
        Use: System Memory
        Error Correction Type: None
        Maximum Capacity: 16 GB
        Number Of Devices: 2

Memory Array Mapped Address
        Starting Address: 0x00000000000
        Ending Address: 0x000FFFFFFFF
        Range Size: 4 GB
        Partition Width: 255

Memory Device
        Total Width: 64 bits
        Data Width: 64 bits
        Size: No Module Installed
        Form Factor: SODIMM
        Set: None
        Locator: Bottom-Slot 1 (left)
        Bank Locator: CHANNEL A
        Type: DDR4
        Type Detail: None
        Speed: Unknown
        Manufacturer: A1_Manufacturer0
        Serial Number: A1_SerialNum0
        Asset Tag: A1_AssetTagNum0
        Part Number: A1_PartNum0
        Rank: Unknown
        Configured Clock Speed: Unknown
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Memory Device
        Total Width: 64 bits
        Data Width: 64 bits
        Size: 4096 MB
        Form Factor: SODIMM
        Set: None
        Locator: Bottom-Slot 2 (right)
        Bank Locator: CHANNEL A
        Type: DDR4
        Type Detail: Synchronous Unbuffered (Unregistered)
        Speed: 2400 MHz
        Manufacturer: Samsung
        Serial Number: 9881CB1B
        Asset Tag: A1_AssetTagNum1
        Part Number: M471A5244CB0-CRC    
        Rank: 1
        Configured Clock Speed: 1866 MHz
        Minimum Voltage: 1.5 V
        Maximum Voltage: 1.5 V
        Configured Voltage: 1.5 V

Onboard Device
        Reference Designation: Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 
        Type: Other
        Status: Enabled
        Type Instance: 1
        Bus Address: 0000:03:00.0

Onboard Device
        Reference Designation: Realtek PCIe FE Family Controller
        Type: Ethernet
        Status: Enabled
        Type Instance: 1
        Bus Address: 0000:02:00.0

Processor Information
        Socket Designation: P0
        Type: Central Processor
        Family: A-Series
        Manufacturer: AuthenticAMD
        ID: FF FB 8B 17 00 0F 67 00
        Signature: Family 11, Model 15, Stepping 15
        Flags:
                CX8 (CMPXCHG8 instruction supported)
                APIC (On-chip APIC hardware supported)
                SEP (Fast system call)
                PAT (Page attribute table)
                PSE-36 (36-bit page size extension)
                PSN (Processor serial number present and enabled)
                DS (Debug store)
                ACPI (ACPI supported)
        Version: AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+3G   
        Voltage: 1.1 V
        External Clock: 100 MHz
        Max Speed: 3000 MHz
        Current Speed: 3000 MHz
        Status: Populated, Enabled
        Upgrade: None
        Serial Number: Not Specified
        Asset Tag: Not Specified
        Part Number: Not Specified
        Core Count: 2
        Core Enabled: 2
        Thread Count: 2
        Characteristics:
                64-bit capable

Port Connector Information
        Internal Reference Designator: Ctrl0Port0
        Internal Connector Type: SAS/SATA Plug Receptacle
        External Reference Designator: Primary HDD Bay
        External Connector Type: SAS/SATA Plug Receptacle
        Port Type: SATA

BIOS Language Information
        Language Description Format: Long
        Installable Languages: 5
                en|US|iso8859-1
                fr|FR|iso8859-1
                es|ES|iso8859-1
                zh|TW|unicode
                zh|CN|unicode
        Currently Installed Language: en|US|iso8859-1

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karlchen
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Posts: 8665
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Location: Germany

Re: Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by karlchen » Thu Aug 24, 2017 9:42 am

Hello, adel.

Can we please have the screen output of the terminal command

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inxi -Fxz
too? Will give a concise overview on your system as Mint 18.2 sees it, including what it knows about your wifi adapter.

Best regards,
Karl
Last edited by karlchen on Thu Aug 24, 2017 3:09 pm, edited 1 time in total.
Reason: added missing 'e' in 'the'
Image
Old bugs good, new bugs bad! Updates are evil: might fix old bugs and introduce no new ones.

JeremyB
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Re: Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by JeremyB » Thu Aug 24, 2017 10:17 am

This wifi chipset isn't supported yet, Larry Finger is waiting on source code from the manufacturer

adel
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Re: Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by adel » Thu Aug 24, 2017 11:16 am

this is output from

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inxi -Fxz

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System:    Host: adel-HP-Laptop-14-bw0xx Kernel: 4.8.0-53-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: KDE Plasma 5.8.7 (Qt 5.6.1)
           Distro: Linux Mint 18.2 Sonya

Machine:   System: HP (portable) product: HP Laptop 14-bw0xx
           Mobo: HP model: 8324 v: 22.23
           Bios: American Megatrends v: F.12 date: 06/29/2017

CPU:       Dual core AMD A9-9420 RADEON R5 5 COMPUTE CORES 2C+3G (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 11977
           clock speeds: max: 3000 MHz 1: 1800 MHz 2: 2400 MHz

Graphics:  Card: Advanced Micro Devices [AMD/ATI] Device 98e4
           bus-ID: 00:01.0
           Display Server: X.org 1.18.4 drivers: ati,amdgpu (unloaded: fbdev,vesa,radeon)
           tty size: 73x28 Advanced Data: N/A for root

Audio:     Card-1 Advanced Micro Devices [AMD] Device 157a
           driver: snd_hda_intel bus-ID: 00:09.2
           Card-2 Advanced Micro Devices [AMD/ATI] Device 15b3
           driver: snd_hda_intel bus-ID: 00:01.1
           Sound: ALSA v: k4.8.0-53-generic

Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 02:00.0
           IF: eno1 state: down mac: <filter>
           Card-2: Realtek Device d723 port: d000 bus-ID: 03:00.0
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A

Drives:    HDD Total Size: 500.1GB (2.6% used)
           ID-1: /dev/sda model: TOSHIBA_MQ01ABF0 size: 500.1GB temp: 31C

Partition: ID-1: / size: 230G used: 7.5G (4%) fs: ext4 dev: /dev/sda1
           ID-2: /home size: 226G used: 927M (1%) fs: ext4 dev: /dev/sda6
           ID-3: swap-1 size: 4.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda5

RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present

Sensors:   System Temperatures: cpu: 34.0C mobo: N/A gpu: 0.0
           Fan Speeds (in rpm): cpu: N/A

Info:      Processes: 180 Uptime: 6 min Memory: 931.4/3895.0MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35

adel
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Re: Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by adel » Thu Aug 24, 2017 11:23 am

JeremyB wrote:This wifi chipset isn't supported yet, Larry Finger is waiting on source code from the manufacturer
T_T is there any clue? when manufacturer create the source code?

JeremyB
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Re: Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by JeremyB » Thu Aug 24, 2017 5:17 pm

I have no idea when Realtek will supply the source code to Larry Finger and he probably doesn't know either

ccorr
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Re: Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by ccorr » Thu Jan 04, 2018 3:14 pm

adel wrote:Can some one help me? i'm new in linux, and i installed linux mint18.2 64 bit sonya on HP-Laptop-14-bw0xx.

This worked for me. It ought to work for you too! Cheers!: http://www.linuxlinx.com/2016/07/anothe ... altek.html

JeremyB
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Re: Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by JeremyB » Thu Jan 04, 2018 5:44 pm

ccorr wrote:
adel wrote:Can some one help me? i'm new in linux, and i installed linux mint18.2 64 bit sonya on HP-Laptop-14-bw0xx.

This worked for me. It ought to work for you too! Cheers!: http://www.linuxlinx.com/2016/07/anothe ... altek.html
That won't help for the 8723de wifi card but this will https://github.com/jeremyb31/rtl8723de

ccorr
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Re: Wifi Driver not detected on HP-Laptop-14-bw0xx

Post by ccorr » Thu Jan 04, 2018 10:03 pm

JeremyB wrote:
ccorr wrote:
adel wrote:Can some one help me? i'm new in linux, and i installed linux mint18.2 64 bit sonya on HP-Laptop-14-bw0xx.

This worked for me. It ought to work for you too! Cheers!: http://www.linuxlinx.com/2016/07/anothe ... altek.html
That won't help for the 8723de wifi card but this will https://github.com/jeremyb31/rtl8723de
Glad you found a solution. I assumed (wrongly) that you had the same WIFI hardware as I did, because my HP laptop model is "HP-Laptop-15-bw0xx". My WIFI adapter model is RTL8723BE, while yours is very nearly but not quite the same! Hope you're enjoying your new laptop running Linux as much as I am! Cheers.

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