[SOLVED] Cant pickup new wifi signals

[PrestigePork]

I recently got my internet upgraded to nbn and now i cant pick up the wifi signals on my laptop. Also my laptop doesnt have an ethernet port so i cant run a cable to it. IS there some program or something that can pick up these signals.

Im on:
operating system: Linux Mint 18.1 Cinnamon 64-bit
cinnamon version: 3.2.6

[catweazel]

If you've just moved to the NBN you'll have got a modem/router from your ISP. You need to ask your ISP how you can setup wireless, or how you can check if wireless is functioning. Only after doing that can you eliminate the modem/router as the issue. Maybe a friend or neighbour has a mobile phone with wifi support and they can try to see your router over wifi...

[PrestigePork]

No i've had it installed and im able to connect on my other devices but just not this laptop which has linux.

[catweazel]

It would have been beneficial if you'd mentioned that.

Please post the output of this command:

Code: Select all

inxi -Fxz

Enclose the results in code markers, which you can select from the mini toolbar above the textbox where you type your reply.

[PrestigePork]

Code: Select all

System:    Host: oem-Lenovo-ideapad-100S-14IBR Kernel: 4.4.0-53-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.6 (Gtk 3.18.9-1ubuntu3.1)
           Distro: Linux Mint 18.1 Serena
Machine:   System: LENOVO product: 80R9 v: Lenovo ideapad 100S-14IBR
           Mobo: LENOVO model: Aristotle 14 v: SDK0K04663 WIN
           Bios: Lenovo v: E4CN33WW date: 07/07/2016
CPU:       Dual core Intel Celeron N3060 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6399
           clock speeds: max: 2480 MHz 1: 2182 MHz 2: 2166 MHz
Graphics:  Card: Intel Device 22b1 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1280x720@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics (Cherryview)
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card Intel Device 2284 driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-53-generic
Network:   Card: Intel Wireless 3160 driver: iwlwifi bus-ID: 02:00.0
           IF: wlp2s0 state: up mac: <filter>
Drives:    HDD Total Size: NA (-) ID-1: /dev/mmcblk0 model: N/A size: 31.3GB
Partition: ID-1: / size: 24G used: 17G (72%) fs: ext4 dev: /dev/dm-1
           ID-2: /boot size: 473M used: 62M (14%) fs: ext2 dev: /dev/mmcblk0p2
           ID-3: swap-1 size: 4.14GB used: 0.00GB (0%) fs: swap dev: /dev/dm-2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 55.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 206 Uptime: 12:57 Memory: 1517.0/3807.0MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.461) inxi: 2.2.35 

[catweazel]

Try this. It could be that power management has the device turned off.

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sudo sed -i 's/wifi.powersave = 3/wifi.powersave = 2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf
systemctl restart network-manager.service

If it doesn't work the first time, reboot and see if it connects or not. Failing that, check the device for a wifi switch and if it has one then verify that it's turned on.

[PrestigePork]

No its not that im having trouble picking them up, i can still use my adsl internet i just cant pick up nbn signals.

[catweazel]

No its not that im having trouble picking them up, i can still use my adsl internet i just cant pick up nbn signals.

<facepalm>

Unless you have two separate phone lines you can't have both ADSL and NBN, or unless you have satellite NBN or NBN HFC cable and also a copper wire phone line. Plus, if NBN has been in your area for 18 months or more, you can't have ADSL. You need to be more clear about what your setup is. It would be helpful if you can describe why you believe you should be able to access "NBN signal", and define what "NBN signal" means.

[PrestigePork]

Its ok, it was because of the plan switch i couldn't use NBN