HP Stream 13 dropping WiFi in Mint 18.2

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HappyMark
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HP Stream 13 dropping WiFi in Mint 18.2

Post by HappyMark »

Have been using Cinnamon Mint for some time but still consider myself a newbie.

Mint was working just fine on this HP laptop, After recent update it now drops the wifi frequently. In the past I have always managed to muddle through by reading posts and adopting solutions suggested for others. This time I am stumped.

Here are the two outputs you seem to ask for:

Code: Select all

inxi -Fxz
System:    Host: mark-HP-Stream-Notebook-PC-13 Kernel: 4.10.0-35-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.4.6 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.2 Sonya
Machine:   System: HP (portable) product: HP Stream Notebook PC 13 v: Type1ProductConfigId
           Mobo: HP model: 817D v: 39.05 Bios: Insyde v: F.14 date: 08/26/2015
CPU:       Dual core Intel Celeron N3050 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6400
           clock speeds: max: 2160 MHz 1: 1925 MHz 2: 1259 MHz
Graphics:  Card: Intel Device 22b1 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1366x768@59.99hz
           GLX Renderer: Mesa DRI Intel HD Graphics 400 (Braswell)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel Device 2284 driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.10.0-35-generic
Network:   Card: Broadcom BCM43142 802.11b/g/n driver: wl bus-ID: 02:00.0
           IF: wlo1 state: up mac: <filter>
Drives:    HDD Total Size: NA (-) ID-1: /dev/mmcblk0 model: N/A size: 31.3GB
           ID-2: /dev/mmcblk1 model: N/A size: 63.9GB
Partition: ID-1: / size: 27G used: 6.5G (27%) fs: ext4 dev: /dev/mmcblk0p2
           ID-2: swap-1 size: 2.00GB used: 0.00GB (0%) fs: swap dev: /dev/mmcblk0p3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 32.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 191 Uptime: 11 min Memory: 954.6/1857.7MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

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rfkill list
0: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
1: brcmwl-0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
2: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
Any help would be appreciated. Thank you

Mark
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
JeremyB
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Re: HP Stream 13 dropping WiFi in Mint 18.2

Post by JeremyB »

Post results for

Code: Select all

iwconfig
Welcome to the forums
HappyMark
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Re: HP Stream 13 dropping WiFi in Mint 18.2

Post by HappyMark »

Thank you for the swift reply Jeremy. Here is the output requested

iwconfig

wlo1 IEEE 802.11 ESSID:"SKYD161E"
Mode:Managed Frequency:2.437 GHz Access Point: 18:28:61:EB:40:FE
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on

lo no wireless extensions.

Mark
JeremyB
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Re: HP Stream 13 dropping WiFi in Mint 18.2

Post by JeremyB »

Lets disable wifi power management

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sudo sed -i 's/wifi.powersave = 3/wifi.powersave = 2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf

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systemctl restart network-manager.service
HappyMark
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Re: HP Stream 13 dropping WiFi in Mint 18.2

Post by HappyMark »

Hi Jeremy.

Running those commands in a terminal resulted in the wireless being disconnected. It then reconnected which seemed encouraging. However. after approx 5 mins it disconnected again and the prompt to enter the wireless password appeared. Entering the correct password did not immediately result in reconnection. It took several events. Even when it did reconnect, it dropped again quite quickly.

I am writing this reply using an Edimax Network adapter to connect to the internet. This was not in the machine when I ran any of the reports sent to you. It has in the past dropped the Edimax connection as well, although at the moment it seems to be holding up.

Thanks for helping me with this.

Mark
HappyMark
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Re: HP Stream 13 dropping WiFi in Mint 18.2

Post by HappyMark »

I have just noticed that while it appears that the Edimax adapter is remaining connected, after a while you need to disconnect and reconnect again.

Mark
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