(Work around) I lost WiFi

Questions about WIFI networks and devices
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BootBoy1488
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(Work around) I lost WiFi

Postby BootBoy1488 » Sun Oct 08, 2017 11:27 pm

I am 100% NEW to Linux... I read the threads and just got lost...

After I installed it for the first time, about a month ago, EVERYTHING was perfect. last week I lost my WiFi and cant seem to get it back. Only hard line works...

Being new, I don't know programing or anything so I will need help walking through what I need to do.

Where do I start?
Last edited by BootBoy1488 on Wed Oct 18, 2017 1:17 pm, edited 1 time in total.

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catweazel
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Re: I lost WiFi

Postby catweazel » Mon Oct 09, 2017 12:43 am

Start here:

Please start a terminal and post the output of this command:

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inxi -Fxz

Enclose the results in code markers, which you can select from the mini toolbar above the textbox where you type your reply. Please note that F in -Fxz is an upper case F.
If your problem is fixed, please mark your thread as [SOLVED] by editing the title of the first message in the thread.

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kc1di
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Re: I lost WiFi

Postby kc1di » Mon Oct 09, 2017 6:03 am

Hi BootBoy1488 and Welcome to Linux Mint,
Do as catweazel requested and post the output of

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inxi -Fxz

It may also be helpful to post the out put of

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rfkill list
John 3:16
Morse code an Early Digital Mode
Registered Linux User #462608
Wireless Script: http://ubuntuforums.org/showthread.php?t=2082305&p=12350385#post12350385
Good terminal command tutorial: https://ryanstutorials.net/linuxtutorial/

BootBoy1488
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Re: I lost WiFi

Postby BootBoy1488 » Tue Oct 10, 2017 11:47 pm

Code: Select all

System:    Host: BootBoysPC Kernel: 4.10.0-33-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.4.6 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.2 Sonya
Machine:   System: Hewlett-Packard (portable) product: HP G72 Notebook PC v: 0499110003202710000020000
           Mobo: Hewlett-Packard model: 1484 v: 77.18
           Bios: Hewlett-Packard v: F.15 date: 04/26/2010
CPU:       Dual core Pentium T4500 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 ssse3) bmips: 9177
           clock speeds: max: 2300 MHz 1: 2300 MHz 2: 2300 MHz
Graphics:  Card: Intel Mobile 4 Series Integrated Graphics Controller
           bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1600x900@60.00hz
           GLX Renderer: Mesa DRI Mobile Intel GM45 Express
           GLX Version: 2.1 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel 82801I (ICH9 Family) HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.10.0-33-generic
Network:   Card-1: Realtek RTL8191SEvA Wireless LAN Controller
           driver: rtl8192se port: 3000 bus-ID: 02:00.0
           IF: wlo1 state: down mac: <filter>
           Card-2: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: 2000 bus-ID: 03:00.0
           IF: enp3s0 state: up speed: 10 Mbps duplex: half mac: <filter>
Drives:    HDD Total Size: 500.1GB (2.2% used)
           ID-1: /dev/sda model: MD500GBLS size: 500.1GB
Partition: ID-1: / size: 455G used: 6.2G (2%) fs: ext4 dev: /dev/dm-1
           ID-2: /boot size: 472M used: 180M (41%) fs: ext2 dev: /dev/sda1
           ID-3: swap-1 size: 4.19GB used: 0.12GB (3%) fs: swap dev: /dev/dm-2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 38.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 264 Uptime: 2 days Memory: 1149.5/3853.0MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35



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0: phy0: Wireless LAN
   Soft blocked: no
   Hard blocked: no
1: hp-wifi: Wireless LAN
   Soft blocked: no
   Hard blocked: no
Last edited by Moem on Wed Oct 11, 2017 4:00 am, edited 1 time in total.
Reason: Adding the forgotten [code] tags for better readability

BootBoy1488
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Re: I lost WiFi

Postby BootBoy1488 » Mon Oct 16, 2017 11:58 pm

I checked for updates and it said everything was already up to date. And still only hard line works.

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kc1di
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Re: I lost WiFi

Postby kc1di » Tue Oct 17, 2017 4:00 am

Have done some searching and find that your particular wireless card (Realtek RTL8191SEvA) has been problematic for quite some time. It is quite an old card now.
I'm not sure it's going to work with the current kernel in 18.2. Your best bet may be to get a wireless USB dongle and use that. I'm kind of surprised that the G72 machine will run cinnamon very well. I suspect that a recent upgrade to the kernel may be the culprit, but not sure. In any event could not find a fix for that card , maybe some one else will come along Like JeremyB who know a lot about these things.
Good Luck.
John 3:16
Morse code an Early Digital Mode
Registered Linux User #462608
Wireless Script: http://ubuntuforums.org/showthread.php?t=2082305&p=12350385#post12350385
Good terminal command tutorial: https://ryanstutorials.net/linuxtutorial/

BootBoy1488
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Re: I lost WiFi

Postby BootBoy1488 » Tue Oct 17, 2017 11:31 pm

THANK YOU!

I don't know why I never thought of it, but I pulled a USB wifi dongle out of an old computer and it works. Not a complete fix, but definitely a good work around. I am pleased with the result.
I appreciate the help! we can mark this as solved for me ;)

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kc1di
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Re: I lost WiFi

Postby kc1di » Wed Oct 18, 2017 6:16 am

In order to mark the thread as solved you'll need to edit the Subject line of your original post.
John 3:16
Morse code an Early Digital Mode
Registered Linux User #462608
Wireless Script: http://ubuntuforums.org/showthread.php?t=2082305&p=12350385#post12350385
Good terminal command tutorial: https://ryanstutorials.net/linuxtutorial/


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