Mint freezes after connecting to WIFI - Realtek

Questions about WIFI networks and devices
Forum rules
Before you post please read how to get help
Post Reply
Larissa238
Level 1
Level 1
Posts: 2
Joined: Wed Jan 03, 2018 12:55 am

Mint freezes after connecting to WIFI - Realtek

Post by Larissa238 » Wed Jan 03, 2018 1:02 am

I'm having the same problem. I can use my laptop for a bit, then I have to restart it because it freezes up. Any help would be appreciated.

I copied/pasted the code and this is the output:

Code: Select all

$ inxi -Fxz
System:    Host: Mine Kernel: 4.10.0-40-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.4.6 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.2 Sonya
Machine:   Mobo: Acer model: T-Rex_SK v: V1.06
           Bios: Insyde v: V1.06 date: 11/02/2016
CPU:       Dual core Intel Core i3-7100U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9600
           clock speeds: max: 2400 MHz 1: 492 MHz 2: 496 MHz 3: 491 MHz
           4: 495 MHz
Graphics:  Card: Intel Device 5916 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: (unloaded: fbdev,vesa)
           Resolution: 1366x768@59.97hz
           GLX Renderer: Mesa DRI Intel HD Graphics 620 (Kabylake GT2)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.10.0-40-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 3000 bus-ID: 01:00.0
           IF: enp1s0 state: down mac: <filter>
           Card-2: Intel Device 24fb driver: iwlwifi bus-ID: 02:00.0
           IF: wlp2s0 state: up speed: N/A duplex: N/A mac: <filter>
Drives:    HDD Total Size: 1000.2GB (7.8% used)
           ID-1: /dev/sda model: TOSHIBA_MQ01ABD1 size: 1000.2GB
Partition: ID-1: / size: 81G used: 65G (85%) fs: ext4 dev: /dev/sda9
           ID-2: swap-1 size: 8.45GB used: 0.00GB (0%) fs: swap dev: /dev/sda7
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 29.8C mobo: 27.8C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 211 Uptime: 5 min Memory: 1498.5/7849.9MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
-------------------

Code: Select all

$ iwconfig
lo        no wireless extensions.

enp1s0    no wireless extensions.

wlp2s0    IEEE 802.11  ESSID:"Mine"  
          Mode:Managed  Frequency:2.417 GHz  Access Point: B0:39:56:17:2A:18   
          Bit Rate=120 Mb/s   Tx-Power=22 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          Link Quality=63/70  Signal level=-47 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:0  Invalid misc:3   Missed beacon:0
--------------------------

Code: Select all

$ inxi -Nn
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169
           IF: enp1s0 state: down mac: fc:45:96:9c:5f:18
           Card-2: Intel Device 24fb driver: iwlwifi
           IF: wlp2s0 state: up speed: N/A duplex: N/A mac: 30:e3:7a:d7:e5:3d
Last edited by karlchen on Wed Jan 03, 2018 7:42 pm, edited 1 time in total.

User avatar
Oscar799
Level 19
Level 19
Posts: 9813
Joined: Tue Aug 11, 2009 9:21 am
Location: United Kingdom

Re: Mint freezes after connecting to WIFI - Realtek

Post by Oscar799 » Wed Jan 03, 2018 6:04 am

Split from another topic and moved here
Image

User avatar
Pjotr
Level 20
Level 20
Posts: 10457
Joined: Mon Mar 07, 2011 10:18 am
Location: The Netherlands (Holland)
Contact:

Re: Mint freezes after connecting to WIFI - Realtek

Post by Pjotr » Wed Jan 03, 2018 6:13 am

Try this:

- Update Manager - panel: View - Linux kernels

- Install the latest kernel from the 4.13 series.

- Reboot.

When no avail, try this consecutive scheme as well:
https://sites.google.com/site/easylinux ... connection
(item 2.1 and further, right column)
Tip: 10 things to do after installing Linux Mint 19 Tara
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.

Larissa238
Level 1
Level 1
Posts: 2
Joined: Wed Jan 03, 2018 12:55 am

Re: Mint freezes after connecting to WIFI - Realtek

Post by Larissa238 » Sat Jan 06, 2018 2:52 am

I updated Linux, and I tried everything that I could on that page.
1. I disabled IPv6
2. I disabled Bluetooth,
3. The soft block is off
4. Power Management is Off
5. I set my router to G-only

I can't update the driver on my chipset because it's a Realtek wireless chipset driver 0bda:57b3 which I tried searching for but couldn't find for Mint on the Help pages.

I did the Driver Manager and found that I have the intel-mircode driver error but i heard that might get fixed soon.

I have some internet connection, that's how I'm posting this. It comes and it goes. It's a brand new router, the laptop is 6 months old. I don't know what the problem could be. Any help is appreciated!!

Post Reply

Return to “Wireless”