[SOLVED]Network Card can not be detected

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Bilderbuchautor
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[SOLVED]Network Card can not be detected

Post by Bilderbuchautor » Fri Jan 26, 2018 1:56 pm

Edit: Had to migrate the System to Xubuntu out of hardware support reasons.


Hello,

I installed the recent Linux Mint on a notebook without ethernet connection possibility. Until now I don't find a possibility to make it appear to the system to get the other drivers to work.

I found in another forum a script to analyse the system for network problems and hope the attached Log gives you the needed informations.

Thanks for your help.

Code: Select all

########## wireless info START ##########

Report from: 26 Jan 2018 20:37 CET +0100

Booted last: 26 Jan 2018 00:00 CET +0100

Script from: 10 Jan 2018 20:04 UTC +0000

##### release ###########################

Distributor ID:	LinuxMint
Description:	Linux Mint 18.3 Sylvia
Release:	18.3
Codename:	sylvia

##### kernel ############################

Linux 4.10.0-38-generic #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=7

##### desktop ###########################

Cinnamon

##### lspci #############################

##### lsusb #############################

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1908:2311 GEMBIRD 
Bus 001 Device 002: ID 6080:8060  
Bus 001 Device 004: ID 0e8f:00a7 GreenAsia Inc. 
Bus 001 Device 005: ID 174c:55aa ASMedia Technology Inc. ASM1051E SATA 6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

##### lsmod #############################

snd_soc_rt5670        126976  0
snd_soc_rt5645        147456  0
snd_soc_rt5640        118784  0
snd_soc_rt5651         90112  0
snd_soc_rl6231         16384  4 snd_soc_rt5670,snd_soc_rt5640,snd_soc_rt5645,snd_soc_rt5651
snd_soc_core          233472  5 snd_soc_rt5670,snd_soc_rt5640,snd_soc_rt5645,snd_soc_sst_mfld_platform,snd_soc_rt5651
snd_pcm               102400  7 snd_soc_rt5670,snd_pcm_dmaengine,snd_soc_rt5640,snd_soc_rt5645,snd_soc_sst_mfld_platform,snd_soc_core,snd_soc_rt5651

##### interfaces ########################

[/etc/network/interfaces]
auto lo
iface lo inet loopback

##### ifconfig ##########################

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:8792 errors:0 dropped:0 overruns:0 frame:0
          TX packets:8792 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:702264 (702.2 KB)  TX bytes:702264 (702.2 KB)

##### iwconfig ##########################

lo        no wireless extensions.

##### route #############################

Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface

##### resolv.conf #######################

##### network managers ##################

Installed:

	NetworkManager

Running:

root       824     1  0 18:46 ?        00:00:00 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager.conf ###############

[main]
plugins=ifupdown,keyfile,ofono
dns=dnsmasq

[ifupdown]
managed=false

##### NetworkManager profiles ###########

[[/etc/NetworkManager/system-connections/Wi-Fi connection 1]] (600 root)
[connection] id=Wi-Fi connection 1 | type=wifi | permissions=
[wifi] bssid=<MAC address> | mac-address-blacklist= | ssid=FRITZ!Box 7362 SL
[ipv4] method=auto
[ipv6] method=auto

##### Netplan config ####################

##### iw reg get ########################

Region: Europe/Berlin (based on set time zone)

country 00: DFS-UNSET
	(2402 - 2472 @ 40), (6, 20), (N/A)
	(2457 - 2482 @ 20), (6, 20), (N/A), PASSIVE-SCAN
	(2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
	(5170 - 5250 @ 80), (6, 20), (N/A), PASSIVE-SCAN
	(5250 - 5330 @ 80), (6, 20), (0 ms), DFS, PASSIVE-SCAN
	(5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
	(5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
	(57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

lo        no frequency information.

##### iwlist scan #######################

lo        Interface doesn't support scanning.

##### module infos ######################

##### module parameters #################

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist i2c_i801
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

[/etc/modprobe.d/mlx4.conf]
softdep mlx4_core post: mlx4_en

##### rc.local ##########################

exit 0

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

########## wireless info END ############

Last edited by Bilderbuchautor on Fri Jan 26, 2018 7:08 pm, edited 1 time in total.

Bcapped
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Re: Network Card can not be detected

Post by Bcapped » Fri Jan 26, 2018 3:00 pm

where did you find the script? is the code in your response the script? id like to run it to see if I can get it to fix my Ethernet from freezing LM 18 Mate everytime I connect it.


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Pjotr
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Re: Network Card can not be detected

Post by Pjotr » Fri Jan 26, 2018 3:35 pm

Upgrade your kernel to the latest of the 4.13 series (should be a level 4 update). Reboot and test.
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Bilderbuchautor
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Re: Network Card can not be detected

Post by Bilderbuchautor » Fri Jan 26, 2018 3:38 pm

how can i do this without internet connection? :)

So where to find the driver and how to run it on my offgrid system?

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Re: Network Card can not be detected

Post by Pjotr » Fri Jan 26, 2018 3:40 pm

Bilderbuchautor wrote:how can i do this without internet connection? :)

So where to find the driver and how to run it on my offgrid system?
You don't have ethernet, which is wired. Can you use a USB wifi dongle?
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Bilderbuchautor
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Re: Network Card can not be detected

Post by Bilderbuchautor » Fri Jan 26, 2018 3:43 pm

Pjotr wrote:
Bilderbuchautor wrote:how can i do this without internet connection? :)

So where to find the driver and how to run it on my offgrid system?
You don't have ethernet, which is wired. Can you use a USB wifi dongle?
I guess everything would be way easier if i buy one tomorrow instead of transfering everything with an external hdd from another system? :D

edit: no ethernet slot on the notebook

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Re: Network Card can not be detected

Post by Pjotr » Fri Jan 26, 2018 3:50 pm

Some overlap with that script you gave, but this is easier for me:

a. Please generate an overview of your system like this:
- Launch a terminal window (this is how to launch a terminal window);
- make the terminal window full screen, to avoid chopped lines;
- Copy/paste this command into the terminal:

Code: Select all

inxi -Fxz
(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.

b. Do the same with the following four commands:

Code: Select all

rfkill list all
and:

Code: Select all

iwconfig
and:

Code: Select all

inxi -Nn
and:

Code: Select all

lsusb
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Bilderbuchautor
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Re: Network Card can not be detected

Post by Bilderbuchautor » Fri Jan 26, 2018 4:02 pm

Code: Select all

bilderbuchautor@Bilderbuchautor ~ $ inxi -Fxz
System:    Host: Bilderbuchautor Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: LIVEFAN model: Cherry Trail CR v: WS_reserve Bios: C116B.LIVEFAN.C001 v: 5.11 date: 10/20/2017
CPU:       Quad core Intel Atom x5-Z8350 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11520
           clock speeds: max: 1920 MHz 1: 645 MHz 2: 722 MHz 3: 479 MHz 4: 512 MHz
Graphics:  Card: Intel Device 22b0 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1920x1080@60.05hz
           GLX Renderer: Mesa DRI Intel HD Graphics (Cherrytrail)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Failed to Detect Sound Card! Sound: ALSA v: k4.10.0-38-generic
Network:   Card: Failed to Detect Network Card!
Drives:    HDD Total Size: NA (-) ID-1: /dev/mmcblk0 model: N/A size: 62.5GB
Partition: ID-1: / size: 53G used: 5.3G (11%) fs: ext4 dev: /dev/mmcblk0p2
           ID-2: swap-1 size: 4.22GB used: 0.00GB (0%) fs: swap dev: /dev/mmcblk0p3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 44.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 234 Uptime: 4:10 Memory: 628.6/3878.9MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35
bilderbuchautor@Bilderbuchautor ~ $ rfkill list all
bilderbuchautor@Bilderbuchautor ~ $ iwconfig
lo        no wireless extensions.

bilderbuchautor@Bilderbuchautor ~ $ inxi -Nn
Network:   Card: Failed to Detect Network Card!
bilderbuchautor@Bilderbuchautor ~ $ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1908:2311 GEMBIRD 
Bus 001 Device 002: ID 6080:8060  
Bus 001 Device 004: ID 0e8f:00a7 GreenAsia Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


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Re: Network Card can not be detected

Post by Pjotr » Fri Jan 26, 2018 4:13 pm

Too new for the 4.10.x kernel, probably.... Try the daily build of Xubuntu 18.04:
http://cdimage.ubuntu.com/xubuntu/daily ... -amd64.iso

Note: unstable, experimental, under heavy development. But hopefully with the kernel you need.
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Bilderbuchautor
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Re: Network Card can not be detected

Post by Bilderbuchautor » Fri Jan 26, 2018 4:17 pm

so most likely no possibility to run a mint version for the moment?

Edit: or will the kernel update remain and another reset towards mint would be possible?

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Re: Network Card can not be detected

Post by Pjotr » Fri Jan 26, 2018 5:05 pm

Bilderbuchautor wrote:so most likely no possibility to run a mint version for the moment?
I'm afraid not.... Dutch saying, translated into German: wenn's nicht geht wie es muss, dann muss es mal wie es geht. :wink:

Unless you buy a USB wifi dongle that does work out of the box in Mint 18.3. This one will probably do that:
https://www.amazon.de/dp/B008IFXQFU/ref ... cewatch-21
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Re: Network Card can not be detected

Post by Bilderbuchautor » Fri Jan 26, 2018 5:19 pm

Thanks, for the help, the image is nearly ready loaded and I will give xubuntu a shot.

what could I check to find when mint is ready for my system? :)

"Was nicht passt, wird passend gemacht!" ;)

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Re: Network Card can not be detected

Post by Pjotr » Fri Jan 26, 2018 5:46 pm

Bilderbuchautor wrote:what could I check to find when mint is ready for my system?
An important indication will be, whether wifi works out of the box in Xubuntu 18.04.... Mint 19, due early this summer, will be built on Ubuntu 18.04.
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Re: Network Card can not be detected

Post by Bilderbuchautor » Fri Jan 26, 2018 7:07 pm

Working well for the Xubuntu version... so I will be waiting for Mint 19

Thank you for your help! :)

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Re: Network Card can not be detected

Post by Pjotr » Fri Jan 26, 2018 7:15 pm

Bilderbuchautor wrote:Working well for the Xubuntu version... so I will be waiting for Mint 19

Thank you for your help! :)
You're welcome! Gut zu hören dass es hat geklappt. :)
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