18.3 Realtek Wireless not connecting?

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PartMachine
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18.3 Realtek Wireless not connecting?

Post by PartMachine » Sat Jan 27, 2018 5:31 am

Hello everyone. This is our first install and all is working great except for our wireless connection. The following is the wireless info report that we are working with. Might someone be so kind to offer assistance in getting our wireless connection established? Thank you in advance for your time, patience and consideration!

Code: Select all

########## wireless info START ##########

Report from: 27 Jan 2018 20:08 AEDT +1100

Booted last: 27 Jan 2018 00:00 AEDT +1100

Script from: 10 Jan 2018 20:04 UTC +0000

##### release ###########################

Distributor ID:	LinuxMint
Description:	Linux Mint 18.3 Sylvia
Release:	18.3
Codename:	sylvia

##### kernel ############################

Linux 4.13.0-32-generic #35~16.04.1-Ubuntu SMP Thu Jan 25 10:13:43 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=7

##### desktop ###########################

Cinnamon

##### lspci #############################


02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 0c)
	Subsystem: Device [1d05:100f]
	Kernel driver in use: r8169

##### lsusb #############################

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:b720 Realtek Semiconductor Corp. 
Bus 001 Device 003: ID 5986:053a Acer, Inc 
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################


##### rfkill ############################

0: hci0: Bluetooth
	Soft blocked: yes
	Hard blocked: no
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no

##### lsmod #############################

rtl8xxxu              126976  0
mac80211              782336  1 rtl8xxxu
cfg80211              614400  1 mac80211
snd_soc_rt5670        131072  0
snd_soc_rt5645        147456  0
snd_soc_rt5640        118784  0
peaq_wmi               16384  0
input_polldev          16384  1 peaq_wmi
wmi_bmof               16384  0
snd_soc_rl6231         16384  3 snd_soc_rt5670,snd_soc_rt5640,snd_soc_rt5645
snd_soc_core          229376  4 snd_soc_rt5670,snd_soc_rt5640,snd_soc_sst_atom_hifi2_platform,snd_soc_rt5645
snd_pcm                98304  10 snd_hda_intel,snd_hda_codec,snd_soc_rt5670,snd_pcm_dmaengine,snd_hda_core,snd_soc_rt5640,snd_soc_sst_atom_hifi2_platform,snd_hda_codec_hdmi,snd_soc_rt5645,snd_soc_core
wmi                    24576  2 wmi_bmof,peaq_wmi

##### interfaces ########################

[/etc/network/interfaces]
auto lo
iface lo inet loopback


##### ifconfig ##########################

enp2s0    Link encap:Ethernet  HWaddr b0:25:aa:07:dc:00  
          inet addr:192.168.0.7  Bcast:192.168.0.255  Mask:255.255.255.0
          inet6 addr: fe80::f716:40c3:89fb:bf74/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:31768 errors:0 dropped:0 overruns:0 frame:0
          TX packets:19838 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:14229883 (14.2 MB)  TX bytes:2167784 (2.1 MB)

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:3584 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3584 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:299749 (299.7 KB)  TX bytes:299749 (299.7 KB)

wlx08d83391fb1c Link encap:Ethernet  HWaddr 08:d8:33:91:fb:1c  
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

##### iwconfig ##########################

lo        no wireless extensions.

enp2s0    no wireless extensions.

wlx08d83391fb1c  IEEE 802.11  ESSID:off/any  
          Mode:Managed  Access Point: Not-Associated   Tx-Power=20 dBm   
          Retry short limit:7   RTS thr=2347 B   Fragment thr:off
          Power Management:off
          

##### route #############################

Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
0.0.0.0         192.168.0.1     0.0.0.0         UG    100    0        0 enp2s0
169.254.0.0     0.0.0.0         255.255.0.0     U     1000   0        0 enp2s0
192.168.0.0     0.0.0.0         255.255.255.0   U     100    0        0 enp2s0

##### resolv.conf #######################

nameserver 127.0.1.1

##### network managers ##################

Installed:

	NetworkManager

Running:

root       921     1  0 12:38 ?        00:00:05 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

GENERAL.DEVICE:                         enp2s0
GENERAL.TYPE:                           ethernet
GENERAL.NM-TYPE:                        NMDeviceEthernet
GENERAL.VENDOR:                         Realtek Semiconductor Co., Ltd.
GENERAL.PRODUCT:                        RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
GENERAL.DRIVER:                         r8169
GENERAL.DRIVER-VERSION:                 2.3LK-NAPI
GENERAL.FIRMWARE-VERSION:               
GENERAL.HWADDR:                         B0:25:AA:07:DC:00
GENERAL.MTU:                            1500
GENERAL.STATE:                          100 (connected)
GENERAL.REASON:                         0 (No reason given)
GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:1c.1/0000:02:00.0/net/enp2s0
GENERAL.IP-IFACE:                       enp2s0
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     Wired connection 1
GENERAL.CON-UUID:                       cf987ad3-3f2f-384a-ae88-67d93f7b5aca
GENERAL.CON-PATH:                       /org/freedesktop/NetworkManager/ActiveConnection/5
GENERAL.METERED:                        no (guessed)
CAPABILITIES.CARRIER-DETECT:            yes
CAPABILITIES.SPEED:                     100 Mb/s
CAPABILITIES.IS-SOFTWARE:               no
WIRED-PROPERTIES.CARRIER:               on
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{0}
CONNECTIONS.AVAILABLE-CONNECTIONS[1]:   cf987ad3-3f2f-384a-ae88-67d93f7b5aca | Wired connection 1
IP4.ADDRESS[1]:                         192.168.0.7/24
IP4.GATEWAY:                            192.168.0.1
IP4.ROUTE[1]:                           dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000
IP4.DNS[1]:                             192.168.0.1
DHCP4.OPTION[1]:                        requested_routers = 1
DHCP4.OPTION[2]:                        requested_domain_search = 1
DHCP4.OPTION[3]:                        requested_time_offset = 1
DHCP4.OPTION[4]:                        requested_domain_name = 1
DHCP4.OPTION[5]:                        requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[6]:                        requested_broadcast_address = 1
DHCP4.OPTION[7]:                        requested_netbios_scope = 1
DHCP4.OPTION[8]:                        requested_wpad = 1
DHCP4.OPTION[9]:                        next_server = 0.0.0.0
DHCP4.OPTION[10]:                       expiry = 1517129948
DHCP4.OPTION[11]:                       requested_interface_mtu = 1
DHCP4.OPTION[12]:                       requested_subnet_mask = 1
DHCP4.OPTION[13]:                       dhcp_lease_time = 86400
DHCP4.OPTION[14]:                       dhcp_message_type = 5
DHCP4.OPTION[15]:                       ip_address = 192.168.0.7
DHCP4.OPTION[16]:                       requested_static_routes = 1
DHCP4.OPTION[17]:                       requested_domain_name_servers = 1
DHCP4.OPTION[18]:                       routers = 192.168.0.1
DHCP4.OPTION[19]:                       broadcast_address = 192.168.0.255
DHCP4.OPTION[20]:                       requested_ntp_servers = 1
DHCP4.OPTION[21]:                       requested_netbios_name_servers = 1
DHCP4.OPTION[22]:                       domain_name_servers = 192.168.0.1
DHCP4.OPTION[23]:                       requested_ms_classless_static_routes = 1
DHCP4.OPTION[24]:                       subnet_mask = 255.255.255.0
DHCP4.OPTION[25]:                       network_number = 192.168.0.0
DHCP4.OPTION[26]:                       requested_host_name = 1
DHCP4.OPTION[27]:                       dhcp_server_identifier = 192.168.0.1
IP6.ADDRESS[1]:                         fe80::f716:40c3:89fb:bf74/64
IP6.GATEWAY:                            

GENERAL.DEVICE:                         wlx08d83391fb1c
GENERAL.TYPE:                           wifi
GENERAL.NM-TYPE:                        NMDeviceWifi
GENERAL.VENDOR:                         Realtek
GENERAL.PRODUCT:                        802.11n WLAN Adapter
GENERAL.DRIVER:                         rtl8xxxu
GENERAL.DRIVER-VERSION:                 4.13.0-32-generic
GENERAL.FIRMWARE-VERSION:               N/A
GENERAL.HWADDR:                         08:D8:33:91:FB:1C
GENERAL.MTU:                            0
GENERAL.STATE:                          30 (disconnected)
GENERAL.REASON:                         0 (No reason given)
GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4.4/1-4.4:1.2/net/wlx08d83391fb1c
GENERAL.IP-IFACE:                       
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     --
GENERAL.CON-UUID:                       --
GENERAL.CON-PATH:                       --
GENERAL.METERED:                        unknown
CAPABILITIES.CARRIER-DETECT:            no
CAPABILITIES.SPEED:                     unknown
CAPABILITIES.IS-SOFTWARE:               no
WIFI-PROPERTIES.WEP:                    yes
WIFI-PROPERTIES.WPA:                    yes
WIFI-PROPERTIES.WPA2:                   yes
WIFI-PROPERTIES.TKIP:                   yes
WIFI-PROPERTIES.CCMP:                   yes
WIFI-PROPERTIES.AP:                     no
WIFI-PROPERTIES.ADHOC:                  no
WIFI-PROPERTIES.2GHZ:                   yes
WIFI-PROPERTIES.5GHZ:                   no
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{1}
CONNECTIONS.AVAILABLE-CONNECTIONS[1]:   e16fd33f-2800-4cfa-bc4f-523a21de5d12 | Auto FoxtelHubBAB5


SSID           BSSID              MODE   CHAN  FREQ      RATE       SIGNAL  BARS  SECURITY  ACTIVE  * 
FoxtelHubBAB5  A0:04:60:77:BA:B5  Infra  6     2437 MHz  54 Mbit/s  44      ▂▄__  WPA2      no        

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager.conf ###############

[main]
plugins=ifupdown,keyfile,ofono
dns=dnsmasq

[ifupdown]
managed=false

##### NetworkManager profiles ###########
Last edited by JeremyB on Sat Jan 27, 2018 5:58 am, edited 1 time in total.
Reason: added code tags

User avatar
Pjotr
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Re: 18.3 Realtek Wireless not connecting?

Post by Pjotr » Sat Jan 27, 2018 6:24 am

Tip: 10 things to do after installing Linux Mint 18.3 Sylvia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.

PartMachine
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Joined: Sat Jan 27, 2018 5:14 am

Re: 18.3 Realtek Wireless not connecting?

Post by PartMachine » Sat Jan 27, 2018 7:55 am

Hello! Thank you for the information. We implemented the suggested steps and continue to experience the same issue. The wifi network is present (at 40%) yet we continue to be unable to connect (see the most recent wifi report attached). Thank you again for your assistance!
Attachments
wireless-info.tar.gz
wireless-info report
(5.59 KiB) Downloaded 50 times

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Pjotr
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Re: 18.3 Realtek Wireless not connecting?

Post by Pjotr » Sat Jan 27, 2018 8:00 am

Optimize your wireless network:
https://sites.google.com/site/easylinux ... tywireless

Avoid the myths, apply the tips. Does that help?
Tip: 10 things to do after installing Linux Mint 18.3 Sylvia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.

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