Failed to Detect Network Card [SOLVED]

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mistral

Failed to Detect Network Card [SOLVED]

Post by mistral »

Hi people,

I have installed Linux Mint 18.3 Cinnamon 64bit on tablet Acer Aspire Switch 10 SW5-012-19RC to replace Windows 8.1, which I couldn’t recover. There is a problem; it cannot detect built-in Broadcom 802.11abgn Wireless SDIO Adapter.

Could you help me with this?

System info:

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user@acer ~ $ inxi -Fxz
System:    Host: acer Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: Acer model: Fendi2 v: V1.20
           Bios: INSYDE v: V1.20 date: 03/01/2016
CPU:       Quad core Intel Atom Z3735F (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 10662
           clock speeds: max: 1832 MHz 1: 499 MHz 2: 504 MHz 3: 509 MHz
           4: 689 MHz
Graphics:  Card: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
           bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1280x800@59.99hz
           GLX Renderer: Mesa DRI Intel Bay Trail
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card bytcr-rt5640 driver: bytcr-rt5640
           Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card: Failed to Detect Network Card!
Drives:    HDD Total Size: 63.1GB (15.8% used)
           ID-1: /dev/mmcblk1 model: N/A size: 31.3GB
           ID-2: USB /dev/sda model: Cruzer_Fit size: 63.1GB
Partition: ID-1: / size: 54G used: 5.7G (12%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 4.04GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 35.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 209 Uptime: 1 min Memory: 494.6/1903.5MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35

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user@acer ~ $ 
user@acer ~ $ rfkill list all
0: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no
1: acer-bluetooth: Bluetooth
	Soft blocked: no
	Hard blocked: no
user@acer ~ $

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user@acer ~ $ iwconfig
lo        no wireless extensions.

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user@acer ~ $ inxi -Nn
Network:   Card: Failed to Detect Network Card!
user@acer ~ $ 
user@acer ~ $ 
user@acer ~ $ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0781:5571 SanDisk Corp. Cruzer Fit
Bus 001 Device 004: ID 06cb:2968 Synaptics, Inc. 
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
user@acer ~ $
I also ran a wireless info script as suggested here: https://ubuntuforums.org/showthread.php?t=2304815

Code: Select all

########## wireless info START ##########

Report from: 11 Feb 2018 01:21 EST -0500

Booted last: 11 Feb 2018 00:00 EST -0500

Script from: 10 Jan 2018 20:04 UTC +0000

##### release ###########################

Distributor ID:	LinuxMint
Description:	Linux Mint 18.3 Sylvia
Release:	18.3
Codename:	sylvia

##### kernel ############################

Linux 4.10.0-38-generic #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=7

##### desktop ###########################

Cinnamon

##### lspci #############################

##### lsusb #############################

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0781:5571 SanDisk Corp. Cruzer Fit
Bus 001 Device 007: ID 06cb:2968 Synaptics, Inc. 
Bus 001 Device 008: ID 125f:c82a A-DATA Technology Co., Ltd. 
Bus 001 Device 006: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

0: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no
1: acer-bluetooth: Bluetooth
	Soft blocked: no
	Hard blocked: no

##### lsmod #############################

brcmfmac              307200  0
snd_soc_sst_bytcr_rt5640    20480  0
brcmutil               16384  1 brcmfmac
cfg80211              602112  1 brcmfmac
acer_wmi               20480  0
sparse_keymap          16384  1 acer_wmi
snd_soc_rt5670        126976  0
snd_soc_rt5645        147456  0
snd_soc_rt5640        118784  2 snd_soc_sst_bytcr_rt5640
snd_soc_sst_match      16384  2 snd_soc_sst_bytcr_rt5640,snd_intel_sst_acpi
snd_soc_rl6231         16384  3 snd_soc_rt5670,snd_soc_rt5640,snd_soc_rt5645
snd_soc_core          233472  5 snd_soc_sst_bytcr_rt5640,snd_soc_rt5670,snd_soc_rt5640,snd_soc_rt5645,snd_soc_sst_mfld_platform
snd_pcm               102400  7 snd_soc_sst_bytcr_rt5640,snd_soc_rt5670,snd_pcm_dmaengine,snd_soc_rt5640,snd_soc_rt5645,snd_soc_sst_mfld_platform,snd_soc_core
wmi                    16384  1 acer_wmi
video                  40960  3 acer_wmi,int3406_thermal,i915

##### interfaces ########################

[/etc/network/interfaces]
auto lo
iface lo inet loopback

##### ifconfig ##########################

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:24656 errors:0 dropped:0 overruns:0 frame:0
          TX packets:24656 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:1962528 (1.9 MB)  TX bytes:1962528 (1.9 MB)

##### iwconfig ##########################

lo        no wireless extensions.

##### route #############################

Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface

##### resolv.conf #######################

##### network managers ##################

Installed:

	NetworkManager

Running:

root       892     1  0 Feb10 ?        00:00:00 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager.conf ###############

[main]
plugins=ifupdown,keyfile,ofono
dns=dnsmasq

[ifupdown]
managed=false

##### NetworkManager profiles ###########

[[/etc/NetworkManager/system-connections/Auto home-5G]] (600 root)
[connection] id=Auto home-5G | type=wifi | permissions=
[wifi] mac-address=<MAC address> | mac-address-blacklist= | ssid=home-5G
[ipv4] method=auto
[ipv6] method=auto

##### Netplan config ####################

##### iw reg get ########################

Region: America/Toronto (based on set time zone)

country 00: DFS-UNSET
	(2402 - 2472 @ 40), (N/A, 20), (N/A)
	(2457 - 2482 @ 40), (N/A, 20), (N/A), NO-IR
	(2474 - 2494 @ 20), (N/A, 20), (N/A), NO-OFDM, NO-IR
	(5170 - 5250 @ 80), (N/A, 20), (N/A), NO-IR
	(5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS, NO-IR
	(5490 - 5730 @ 160), (N/A, 20), (0 ms), DFS, NO-IR
	(5735 - 5835 @ 80), (N/A, 20), (N/A), NO-IR
	(57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

lo        no frequency information.

##### iwlist scan #######################

lo        Interface doesn't support scanning.

##### module infos ######################

[brcmfmac]
filename:       /lib/modules/4.10.0-38-generic/kernel/drivers/net/wireless/broadcom/brcm80211/brcmfmac/brcmfmac.ko
license:        Dual BSD/GPL
description:    Broadcom 802.11 wireless LAN fullmac driver.
author:         Broadcom Corporation
firmware:       brcm/brcmfmac4356-sdio.bin
firmware:       brcm/brcmfmac4354-sdio.bin
firmware:       brcm/brcmfmac43455-sdio.bin
firmware:       brcm/brcmfmac43430-sdio.bin
firmware:       brcm/brcmfmac4339-sdio.bin
firmware:       brcm/brcmfmac43362-sdio.bin
firmware:       brcm/brcmfmac4335-sdio.bin
firmware:       brcm/brcmfmac43340-sdio.bin
firmware:       brcm/brcmfmac4334-sdio.bin
firmware:       brcm/brcmfmac4330-sdio.bin
firmware:       brcm/brcmfmac4329-sdio.bin
firmware:       brcm/brcmfmac43241b5-sdio.bin
firmware:       brcm/brcmfmac43241b4-sdio.bin
firmware:       brcm/brcmfmac43241b0-sdio.bin
firmware:       brcm/brcmfmac43143-sdio.bin
firmware:       brcm/brcmfmac43569.bin
firmware:       brcm/brcmfmac43242a.bin
firmware:       brcm/brcmfmac43236b.bin
firmware:       brcm/brcmfmac43143.bin
firmware:       brcm/brcmfmac4371-pcie.bin
firmware:       brcm/brcmfmac4366c-pcie.bin
firmware:       brcm/brcmfmac4366b-pcie.bin
firmware:       brcm/brcmfmac4365c-pcie.bin
firmware:       brcm/brcmfmac4365b-pcie.bin
firmware:       brcm/brcmfmac4359-pcie.bin
firmware:       brcm/brcmfmac4358-pcie.bin
firmware:       brcm/brcmfmac43570-pcie.bin
firmware:       brcm/brcmfmac4356-pcie.bin
firmware:       brcm/brcmfmac4350c2-pcie.bin
firmware:       brcm/brcmfmac4350-pcie.bin
firmware:       brcm/brcmfmac43602-pcie.bin
srcversion:     FC2FE4FC505BE05BB40B470
depends:        brcmutil,cfg80211
intree:         Y
vermagic:       4.10.0-38-generic SMP mod_unload 
parm:           txglomsz:Maximum tx packet chain size [SDIO] (int)
parm:           debug:Level of debug output (int)
parm:           p2pon:Enable legacy p2p management functionality (int)
parm:           feature_disable:Disable features (int)
parm:           alternative_fw_path:Alternative firmware path (string)
parm:           fcmode:Mode of firmware signalled flow control (int)
parm:           roamoff:Do not use internal roaming engine (int)

[brcmutil]
filename:       /lib/modules/4.10.0-38-generic/kernel/drivers/net/wireless/broadcom/brcm80211/brcmutil/brcmutil.ko
license:        Dual BSD/GPL
description:    Broadcom 802.11n wireless LAN driver utilities.
author:         Broadcom Corporation
srcversion:     389318E018771B5453D0B02
depends:        
intree:         Y
vermagic:       4.10.0-38-generic SMP mod_unload 

[cfg80211]
filename:       /lib/modules/4.10.0-38-generic/kernel/net/wireless/cfg80211.ko
description:    wireless configuration support
license:        GPL
author:         Johannes Berg
srcversion:     D77C8F93375950F3BA95B16
depends:        
intree:         Y
vermagic:       4.10.0-38-generic SMP mod_unload 
parm:           bss_entries_limit:limit to number of scan BSS entries (per wiphy, default 1000) (int)
parm:           ieee80211_regdom:IEEE 802.11 regulatory domain code (charp)
parm:           cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool)

##### module parameters #################

grep: /sys/module/brcmfmac/parameters/alternative_fw_path: Permission denied
grep: /sys/module/brcmfmac/parameters/debug: Permission denied
grep: /sys/module/brcmfmac/parameters/roamoff: Permission denied
[brcmfmac]

[cfg80211]
bss_entries_limit: 1000
cfg80211_disable_40mhz_24ghz: N
ieee80211_regdom: 00

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist i2c_i801
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

[/etc/modprobe.d/mlx4.conf]
softdep mlx4_core post: mlx4_en

##### rc.local ##########################

exit 0

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

########## wireless info END ############
Last edited by JeremyB on Sun Feb 11, 2018 7:50 am, edited 1 time in total.
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JeremyB
Level 21
Level 21
Posts: 13881
Joined: Fri Feb 21, 2014 8:17 am

Re: Failed to Detect Network Card

Post by JeremyB »

Please post results for

Code: Select all

ls /sys/firmware/efi/efivars | grep nvram; dmesg | grep sdio
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mistral

Re: Failed to Detect Network Card

Post by mistral »

Thanks JeremyB, I ran the command. It showed an error:

user@acer ~ $ ls /sys/firmware/efi/efivars | grep nvram; dmesg | grep sdio
nvram-74b00bd9-805a-4d61-b51f-43268123d113
[ 16.525790] brcmfmac mmc0:0001:1: Direct firmware load for brcm/brcmfmac43241b4-sdio.txt failed with error -2
[ 17.540268] brcmfmac: brcmf_sdio_htclk: HT Avail timeout (1000000): clkctl 0x50
[ 18.555612] brcmfmac: brcmf_sdio_htclk: HT Avail timeout (1000000): clkctl 0x50

Then as explained here: https://www.spinics.net/lists/linux-wir ... 34712.html

the following command solved the problem:
user@acer /sys/firmware/efi/efivars $ sudo cp nvram-74b00bd9-805a-4d61-b51f-43268123d113 /lib/firmware/brcm/brcmfmac43241b4-sdio.txt

Thanks again for your help. Please mark it as solved.
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