Can't make wifi work

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ddudee
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Posts: 3
Joined: Mon Feb 19, 2018 11:00 am

Can't make wifi work

Post by ddudee » Mon Feb 19, 2018 11:11 am

Since the latest windows 10 update made it self destruct in my laptop, I decided to try Linux. But I can't make the wifi work! I went here: https://www.intel.com/content/www/us/en ... rking.html

and put the files where they tell me to (/lib/firmware) but it still does'nt work. I searched the internet all day yesterday but couldn't make it work.

Code: Select all

lshw -C network
WARNING: you should run this program as super-user.
  *-network               
       description: Ethernet interface
       product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 07
       serial: 1c:39:47:0c:4c:07
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:47 ioport:4000(size=256) memory:c3200000-c3200fff memory:c3000000-c3003fff
  *-network DISABLED
       description: Wireless interface
       product: Wireless 7265
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: wlp3s0
       version: 59
       serial: 94:65:9c:6c:4b:a7
       width: 64 bits
       clock: 33MHz
       capabilities: bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=4.10.0-38-generic firmware=22.391740.0 latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: irq:54 memory:c3100000-c3101fff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.

I really was unable to make it work. Help please, thanks.

JeremyB
Level 19
Level 19
Posts: 9045
Joined: Fri Feb 21, 2014 8:17 am

Re: Can't make wifi work

Post by JeremyB » Mon Feb 19, 2018 11:39 am

It shows that wifi is disabled, post results for

Code: Select all

rfkill list

asinoro
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Posts: 246
Joined: Mon Feb 12, 2018 11:43 am

Re: Can't make wifi work

Post by asinoro » Mon Feb 19, 2018 11:41 am

Run this command and the output post inside code brackets not to take space like the command below.

Code: Select all

 nmcli radio wifi on ; rfkill list all ; lshw -c network ; lspci -nnk | grep -A2 0280 ; lsmod

ddudee
Level 1
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Joined: Mon Feb 19, 2018 11:00 am

Re: Can't make wifi work

Post by ddudee » Mon Feb 19, 2018 11:51 am

Thank you for helping! :)

for Jeremy:

Code: Select all

rfkill list
0: dell-rbtn: Wireless LAN
	Soft blocked: yes
	Hard blocked: yes
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
2: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
for asinoro:

Code: Select all

nmcli radio wifi on ; rfkill list all ; lshw -c network ; lspci -nnk | grep -A2 0280 ; lsmod
0: dell-rbtn: Wireless LAN
	Soft blocked: yes
	Hard blocked: yes
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
2: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
WARNING: you should run this program as super-user.
  *-network               
       description: Ethernet interface
       product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 07
       serial: 1c:39:47:0c:4c:07
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8106e-1_0.0.1 06/29/12 ip=192.168.0.28 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:47 ioport:4000(size=256) memory:c3200000-c3200fff memory:c3000000-c3003fff
  *-network DISABLED
       description: Wireless interface
       product: Wireless 7265
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: wlp3s0
       version: 59
       serial: 94:65:9c:6c:4b:a7
       width: 64 bits
       clock: 33MHz
       capabilities: bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=4.10.0-38-generic firmware=22.391740.0 latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: irq:54 memory:c3100000-c3101fff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
03:00.0 Network controller [0280]: Intel Corporation Wireless 7265 [8086:095a] (rev 59)
	Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [8086:5410]
	Kernel driver in use: iwlwifi
Module                  Size  Used by
nls_utf8               16384  1
isofs                  40960  1
rfcomm                 77824  14
bnep                   20480  2
binfmt_misc            20480  1
nls_iso8859_1          16384  1
rtsx_usb_ms            20480  0
memstick               16384  1 rtsx_usb_ms
btusb                  45056  0
btrtl                  16384  1 btusb
btbcm                  16384  1 btusb
btintel                16384  1 btusb
bluetooth             557056  41 btrtl,btintel,bnep,btbcm,rfcomm,btusb
hid_multitouch         20480  0
uvcvideo               90112  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
videobuf2_v4l2         24576  1 uvcvideo
videobuf2_core         40960  2 uvcvideo,videobuf2_v4l2
videodev              172032  3 uvcvideo,videobuf2_core,videobuf2_v4l2
media                  40960  2 uvcvideo,videodev
dell_wmi               16384  0
sparse_keymap          16384  1 dell_wmi
arc4                   16384  2
dell_laptop            20480  0
dell_smm_hwmon         16384  0
iwlmvm                372736  0
mac80211              782336  1 iwlmvm
intel_rapl             20480  0
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
coretemp               16384  0
kvm_intel             200704  0
kvm                   593920  1 kvm_intel
irqbypass              16384  1 kvm
crct10dif_pclmul       16384  0
crc32_pclmul           16384  0
ghash_clmulni_intel    16384  0
pcbc                   16384  0
aesni_intel           167936  0
aes_x86_64             20480  1 aesni_intel
crypto_simd            16384  1 aesni_intel
glue_helper            16384  1 aesni_intel
cryptd                 24576  3 crypto_simd,ghash_clmulni_intel,aesni_intel
intel_cstate           20480  0
intel_rapl_perf        16384  0
joydev                 20480  0
snd_soc_rt5640        118784  0
elan_i2c               36864  0
snd_soc_rl6231         16384  1 snd_soc_rt5640
snd_soc_ssm4567        16384  0
snd_soc_core          233472  2 snd_soc_ssm4567,snd_soc_rt5640
snd_compress           20480  1 snd_soc_core
ac97_bus               16384  1 snd_soc_core
snd_pcm_dmaengine      16384  1 snd_soc_core
input_leds             16384  0
serio_raw              16384  0
dw_dmac                16384  0
dw_dmac_core           24576  1 dw_dmac
spi_pxa2xx_platform    24576  0
acpi_pad              180224  0
mac_hid                16384  0
dell_led               16384  0
dell_smbios            16384  3 dell_wmi,dell_led,dell_laptop
dcdbas                 16384  1 dell_smbios
snd_soc_sst_acpi       16384  0
snd_soc_sst_match      16384  1 snd_soc_sst_acpi
lpc_ich                24576  0
i2c_designware_platform    16384  0
i2c_designware_core    20480  1 i2c_designware_platform
iwlwifi               225280  1 iwlmvm
snd_hda_codec_hdmi     49152  1
cfg80211              602112  3 iwlmvm,iwlwifi,mac80211
snd_hda_codec_realtek    90112  1
snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
shpchp                 36864  0
dell_rbtn              16384  0
mei_me                 40960  0
mei                   102400  1 mei_me
snd_hda_intel          36864  5
snd_hda_codec         126976  4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hda_core           81920  5 snd_hda_intel,snd_hda_codec,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hwdep              16384  1 snd_hda_codec
snd_pcm               102400  7 snd_hda_intel,snd_hda_codec,snd_pcm_dmaengine,snd_hda_core,snd_soc_rt5640,snd_hda_codec_hdmi,snd_soc_core
snd_seq_midi           16384  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_rawmidi            32768  1 snd_seq_midi
snd_seq                65536  2 snd_seq_midi_event,snd_seq_midi
snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer              32768  2 snd_seq,snd_pcm
snd                    77824  23 snd_compress,snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_soc_core,snd_pcm
soundcore              16384  1 snd
8250_dw                16384  0
parport_pc             32768  0
ppdev                  20480  0
lp                     20480  0
parport                49152  3 lp,parport_pc,ppdev
autofs4                40960  2
btrfs                1089536  0
xor                    24576  1 btrfs
raid6_pq              114688  1 btrfs
dm_mirror              24576  0
dm_region_hash         20480  1 dm_mirror
dm_log                 20480  2 dm_mirror,dm_region_hash
rtsx_usb_sdmmc         28672  0
rtsx_usb               20480  2 rtsx_usb_sdmmc,rtsx_usb_ms
uas                    24576  0
usb_storage            69632  2 uas
hid_generic            16384  0
usbhid                 53248  0
amdkfd                139264  1
amd_iommu_v2           20480  1 amdkfd
amdgpu               1560576  1
i915                 1449984  5
ttm                    98304  1 amdgpu
i2c_algo_bit           16384  2 amdgpu,i915
drm_kms_helper        151552  2 amdgpu,i915
syscopyarea            16384  1 drm_kms_helper
sysfillrect            16384  1 drm_kms_helper
psmouse               139264  0
sysimgblt              16384  1 drm_kms_helper
fb_sys_fops            16384  1 drm_kms_helper
ahci                   36864  3
libahci                32768  1 ahci
drm                   352256  9 amdgpu,i915,ttm,drm_kms_helper
r8169                  81920  0
mii                    16384  1 r8169
wmi                    16384  2 dell_wmi,dell_led
sdhci_acpi             16384  0
video                  40960  3 dell_wmi,dell_laptop,i915
fjes                   77824  0
sdhci                  45056  1 sdhci_acpi
i2c_hid                20480  0
hid                   118784  4 i2c_hid,hid_generic,usbhid,hid_multitouch

JeremyB
Level 19
Level 19
Posts: 9045
Joined: Fri Feb 21, 2014 8:17 am

Re: Can't make wifi work

Post by JeremyB » Mon Feb 19, 2018 11:55 am

See if the FN keyboard combo changes the hard and soft block to no, if it has no affect on whatrfkill list results try

Code: Select all

echo "blacklist dell-rbtn" | sudo tee /etc/modprobe.d/dell-rbtn.conf
Then reboot

ddudee
Level 1
Level 1
Posts: 3
Joined: Mon Feb 19, 2018 11:00 am

Re: Can't make wifi work

Post by ddudee » Mon Feb 19, 2018 12:05 pm

JeremyB wrote:
Mon Feb 19, 2018 11:55 am
See if the FN keyboard combo changes the hard and soft block to no, if it has no affect on whatrfkill list results try

Code: Select all

echo "blacklist dell-rbtn" | sudo tee /etc/modprobe.d/dell-rbtn.conf
Then reboot
Yesssss! :lol:

It worked! I speak to you through wifi right now! I'm so happy. It was so frustrating.

The solution was as simple as pressing Fn key + the key with the radio symbol (next to the F12 key in my laptop).
Thank you for your help, Jeremy and asinoro!

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