HP Laptop, new install of 18.3 "Sylvia" - No Wireless SOLVED

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Lilliburlero
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HP Laptop, new install of 18.3 "Sylvia" - No Wireless SOLVED

Post by Lilliburlero » Wed Feb 28, 2018 7:39 am

I'm a bit of a newbie with Linux, but getting there slowly.
Just installed 18.3 on an HP Laptop that just describes itself as "15.6 inch Intel Pentium 4Gb ram, 1Tb hard drive, black.

My problem, along with many others I'm sure, is - no wireless.
I have searched and googled and tried many 'copy/paste' solutions, but none work so far.
I have a feeling that maybe a driver for this machine doesn't exist.

Details:

Code: Select all

System:    Host: ron-HP-Laptop-15-bs0xx Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia
Machine:   System: HP product: HP Laptop 15-bs0xx v: Type1ProductConfigId
           Mobo: HP model: 832C v: 25.38 Bios: Insyde v: F.32 date: 11/23/2017
CPU:       Quad core Intel Pentium N3710 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 12800
           clock speeds: max: 2560 MHz 1: 484 MHz 2: 681 MHz 3: 665 MHz 4: 898 MHz
Graphics:  Card: Intel Device 22b1 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1920x1080@60.10hz
           GLX Renderer: Mesa DRI Intel HD Graphics 405 (Braswell)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel Device 2284 driver: snd_hda_intel bus-ID: 00:1b.0 Sound: ALSA v: k4.10.0-38-generic
Network:   Card-1: Realtek Device d723 port: 2000 bus-ID: 02:00.0
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 1000 bus-ID: 03:00.0
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 1000.2GB (1.0% used) ID-1: /dev/sda model: WDC_WD10JPVX size: 1000.2GB
Partition: ID-1: / size: 912G used: 5.9G (1%) fs: ext4 dev: /dev/dm-0
           ID-2: /boot size: 473M used: 69M (16%) fs: ext2 dev: /dev/sda2
           ID-3: swap-1 size: 4.19GB used: 0.00GB (0%) fs: swap dev: /dev/dm-1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 37.0C mobo: 27.8C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 195 Uptime: 52 min Memory: 923.0/3855.6MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
The driver manager only lists something about Intel Microcode, and says at the bottom 'No proprietary drivers are in use'

Hope someone can help.
Please!
Last edited by Lilliburlero on Wed Feb 28, 2018 9:38 am, edited 2 times in total.

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Pjotr
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Re: HP Laptop, new install of 18.3 "Sylvia" - No Wireless

Post by Pjotr » Wed Feb 28, 2018 7:48 am

Connect your computer to the internet by means of a cable and install all available updates (notably the latest kernel of the 4.13 series, which should be a level 4 update).

Then reboot.

Does that help?
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Moem
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Re: HP Laptop, new install of 18.3 "Sylvia" - No Wireless

Post by Moem » Wed Feb 28, 2018 7:51 am

Lilliburlero wrote:
Wed Feb 28, 2018 7:39 am
The driver manager only lists something about Intel Microcode, and says at the bottom 'No proprietary drivers are in use'
Applying that Intel Microcode in the Driver Manager has been what made WiFi work on several of my laptops. Just so you know.
Image

If your issue is solved, kindly indicate that by editing the first post in the topic, and adding [SOLVED] to the title. Thanks!

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thx-1138
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Re: HP Laptop, new install of 18.3 "Sylvia" - No Wireless

Post by thx-1138 » Wed Feb 28, 2018 8:03 am

...i think that's what will be needed for wireless on this system to be enabled:
https://github.com/jeremyb31/rtl8723de

I'd recommend to update all Levels 4 as Pjotr suggested (make sure the latest 4.13.x is installed as well), and then follow the instructions from the link above...

Lilliburlero
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Re: HP Laptop, new install of 18.3 "Sylvia" - No Wireless

Post by Lilliburlero » Wed Feb 28, 2018 9:36 am

Many thanks chaps, that did it.
Did the micro thingy, then discovered I had 4.10, so did all the updates, rebooted and all fixed. Wireless working fine.
Now to see if I can get the Ham Radio Digi Keyer II working - but that's a different story.
Thanks again.

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Moem
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Re: HP Laptop, new install of 18.3 "Sylvia" - No Wireless

Post by Moem » Wed Feb 28, 2018 9:40 am

Lilliburlero wrote:
Wed Feb 28, 2018 9:36 am
Many thanks chaps, that did it.
Glad to hear it, and you're welcome, gal. :)
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