wifi issues

Questions about WIFI networks and devices
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modestmaus
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wifi issues

Post by modestmaus » Mon Mar 05, 2018 1:52 pm

and by "issues" i mean the computer rarely wants to list the house wifi on the list of available networks and when it does the signal is extremely weak and any attempt to connect always fails.

here are my wireless-info.txt results:
https://pastebin.ubuntu.com/p/xw4htnZxvc/

help is super appreciated! using the iphone/verizon's mobile hotspot feature to do internet things on my desktop is definitely slow and frustrating. haha.

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Pjotr
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Re: wifi issues

Post by Pjotr » Mon Mar 05, 2018 1:54 pm

a. Please generate an overview of your system like this:
- Launch a terminal window (this is how to launch a terminal window);
- make the terminal window full screen, to avoid chopped lines;
- Copy/paste this command into the terminal:

Code: Select all

inxi -Fxz
(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.

b. Do the same with the following four commands:

Code: Select all

rfkill list all
and:

Code: Select all

iwconfig
and:

Code: Select all

inxi -Nn
and:

Code: Select all

lsusb
Tip: 10 things to do after installing Linux Mint 19 Tara
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modestmaus
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Re: wifi issues

Post by modestmaus » Mon Mar 05, 2018 2:03 pm

Thank you!

output of inxi -Fxz:
System: Host: modestmaus Kernel: 4.4.0-21-generic i686 (32 bit gcc: 5.3.1)
Desktop: Cinnamon 3.6.7 (Gtk 2.24.30)
Distro: Linux Mint 18.3 Sylvia
Machine: System: HP-Pavilion product: KJ376AA-ABA m8430f
Mobo: PEGATRON model: Benicia v: 1.01
Bios: American Megatrends v: 5.23 date: 04/21/2008
CPU: Quad core Intel Core2 Quad Q6600 (-MCP-) cache: 4096 KB
flags: (lm nx pae sse sse2 sse3 ssse3 vmx) bmips: 19200
clock speeds: max: 2400 MHz 1: 1867 MHz 2: 2133 MHz 3: 2400 MHz
4: 1600 MHz
Graphics: Card: NVIDIA G86 [GeForce 8500 GT] bus-ID: 05:00.0
Display Server: X.Org 1.18.4 drivers: nvidia (unloaded: fbdev,vesa,nouveau)
Resolution: 1920x1080@60.00hz
GLX Renderer: GeForce 8500 GT/PCIe/SSE2
GLX Version: 3.3.0 NVIDIA 340.104 Direct Rendering: Yes
Audio: Card Intel 82801I (ICH9 Family) HD Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture v: k4.4.0-21-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 v: 2.3LK-NAPI port: e800 bus-ID: 02:00.0
IF: eth0 state: down mac: <filter>
Card-2: Gemtek WUBR-177G [Ralink RT2571W]
driver: rt73usb v: 2.3.0 usb-ID: 002-002
IF: wlan0 state: N/A speed: N/A duplex: N/A mac: N/A
Drives: HDD Total Size: 3500.7GB (93.3% used)
ID-1: /dev/sda model: ST500DM002 size: 500.1GB
ID-2: USB /dev/sdf model: My_Book_1130 size: 3000.6GB
Partition: ID-1: / size: 455G used: 367G (86%) fs: ext4 dev: /dev/sda1
ID-2: swap-1 size: 4.29GB used: 0.04GB (1%) fs: swap dev: /dev/sda5
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 98.0C mobo: N/A gpu: 0.0:76C
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 249 Uptime: 9:56 Memory: 2701.7/4041.7MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35
output of rfkill list all:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
output of iwconfig:
wlan0 IEEE 802.11bg ESSID:"iPhone"
Mode:Managed Frequency:2.462 GHz Access Point: EA:1E:E7:23:F7:7A
Bit Rate=6 Mb/s Tx-Power=20 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=40/70 Signal level=-70 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:58 Invalid misc:6770 Missed beacon:0

lo no wireless extensions.

enp0s29f7u1c4i2 no wireless extensions.

eth0 no wireless extensions.
output of inxi -Nn:
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169
IF: eth0 state: down mac: 00:1f:c6:6f:32:97
Card-2: Gemtek WUBR-177G [Ralink RT2571W] driver: rt73usb
IF: wlan0 state: N/A speed: N/A duplex: N/A mac: N/A
output of lsusb:
Bus 002 Device 006: ID 1058:1130 Western Digital Technologies, Inc. My Book Essential (WDBACW)
Bus 002 Device 003: ID 0bda:0111 Realtek Semiconductor Corp. RTS5111 Card Reader Controller
Bus 002 Device 002: ID 15a9:0004 Gemtek WUBR-177G [Ralink RT2571W]
Bus 002 Device 019: ID 05ac:12a8 Apple, Inc. iPhone5/5C/5S/6
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 04d9:1829 Holtek Semiconductor, Inc.
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

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Pjotr
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Re: wifi issues

Post by Pjotr » Mon Mar 05, 2018 2:10 pm

OK, try this:

1. Fully update your system, including *all* updates from level 3 and 4. You can (temporarily) select the most aggressive update policy for that.

2. Reboot.

3. Configure your wireless network in the best possible way:
https://sites.google.com/site/easylinux ... tywireless

4. Select the best *fixed* channel for your wireless network:
https://sites.google.com/site/easylinux ... st-channel
(item 1, left column)

5. Disable power management *for your wifi*:

Code: Select all

sudo sed -i 's/3/2/' /etc/NetworkManager/conf.d/*
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modestmaus
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Re: wifi issues

Post by modestmaus » Wed Mar 07, 2018 11:48 am

Obviously I should have specified in the first place that it's not my network and I do not have access to the router just the password. So I'm not able to do steps 3 and 4 because they're out of my power but, I did do steps 1 and 2 of course. For what it's worth the PS3 in the same room very close to the Linux computer picks up the network just fine. So there's not any kind of software patch for the wireless I could run? I'm beginning to think my sister's suggestion that I might have to get a booster/extender might be right, unfortunately (was really hoping that all I would need to do is download some driver(s) and this would all finally be resolved).

But thank you very much for at least trying (and I mean that, in case this comes across sarcastic or anything).

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Pjotr
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Re: wifi issues

Post by Pjotr » Wed Mar 07, 2018 11:50 am

modestmaus wrote:
Wed Mar 07, 2018 11:48 am
So I'm not able to do steps 3 and 4 because they're out of my power but, I did do steps 1 and 2 of course.
Did you do step 5 as well?
Tip: 10 things to do after installing Linux Mint 19 Tara
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modestmaus
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Re: wifi issues

Post by modestmaus » Wed Mar 07, 2018 12:24 pm

Yeah and it appeared to do nothing. (Nothing meaning both "no obvious reaction from the terminal" and Wicd nor Network Manager did not pick up the house wi-fi any better than before)

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Pjotr
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Re: wifi issues

Post by Pjotr » Wed Mar 07, 2018 12:44 pm

modestmaus wrote:
Wed Mar 07, 2018 12:24 pm
Yeah and it appeared to do nothing. (Nothing meaning both "no obvious reaction from the terminal" and Wicd nor Network Manager did not pick up the house wi-fi any better than before)
It's a pity you can't get your hands on the configuration of that router.... :(

My bag of tricks is empty; maybe JeremyB still knows some options:
memberlist.php?mode=viewprofile&u=137362
Tip: 10 things to do after installing Linux Mint 19 Tara
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
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All in all, horse sense simply makes sense.

asinoro
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Re: wifi issues

Post by asinoro » Wed Mar 07, 2018 1:58 pm

Can you post this?

Code: Select all

modinfo rt73usb

modestmaus
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Re: wifi issues

Post by modestmaus » Thu Mar 08, 2018 12:48 pm

asinoro wrote:
Wed Mar 07, 2018 1:58 pm
Can you post this?

Code: Select all

modinfo rt73usb
Done and results:
filename: /lib/modules/4.13.0-36-generic/kernel/drivers/net/wireless/ralink/rt2x00/rt73usb.ko
license: GPL
firmware: rt73.bin
description: Ralink RT73 USB Wireless LAN driver.
version: 2.3.0
author: http://rt2x00.serialmonkey.com
srcversion: 5D31C5B682761ADC079754E
alias: usb:v0586p3415d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0CDEp001Cd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v7167p3840d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v2019pAB50d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v2019pAB01d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0471p200Ad*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v6933p5001d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0769p31F3d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DF6p9712d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DF6p90ACd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DF6p002Fd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DF6p0027d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DF6p0024d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1740p7100d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v04E8p4471d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v18E8p6238d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v18E8p6229d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v18E8p6196d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0812p3101d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v148Fp2671d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v148Fp2573d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v04BBp093Dd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1B75p7318d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DB0pA874d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DB0pA861d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DB0p6874d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DB0p6877d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0DB0p4600d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v13B1p0028d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v13B1p0023d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v13B1p0020d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v06F8pE020d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v06F8pE010d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v06F8pE002d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1472p0009d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1044p800Ad*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1044p8008d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v15A9p0004d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1740p3701d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v7392p7618d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v7392p7318d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07D1p3C07d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07D1p3C06d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07D1p3C04d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07D1p3C03d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07AAp002Ed*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v14B2p3C22d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1371p9032d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1371p9022d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v178Dp02BEd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0411p0137d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0411p0119d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0411p0116d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0411p00F4d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0411p00E6d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0411p00D9d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0411p00D8d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v08DDp0120d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1631pC019d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v050Dp905Cd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v050Dp905Bd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v050Dp705Ad*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v050Dp7050d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0B05p1724d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0B05p1723d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1690p0722d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v18C5p0002d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v0EB0p9021d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v148Fp9021d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v14B2p3C10d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07B8pB21Fd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07B8pB21Ed*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07B8pB21Dd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07B8pB21Cd*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v07B8pB21Bd*dc*dsc*dp*ic*isc*ip*in*
depends: rt2x00lib,rt2x00usb,crc-itu-t
intree: Y
name: rt73usb
vermagic: 4.13.0-36-generic SMP mod_unload 686
parm: nohwcrypt:Disable hardware encryption. (bool)

asinoro
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Re: wifi issues

Post by asinoro » Thu Mar 08, 2018 1:01 pm

Post also this.

Code: Select all

apt policy linux-firmware

modestmaus
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Re: wifi issues

Post by modestmaus » Thu Mar 08, 2018 1:06 pm

asinoro wrote:
Thu Mar 08, 2018 1:01 pm
Post also this.

Code: Select all

apt policy linux-firmware
results:
linux-firmware:
Installed: 1.157.17
Candidate: 1.157.17
Version table:
*** 1.157.17 500
500 http://archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages
100 /var/lib/dpkg/status
1.157.16 500
500 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages
1.157 500
500 http://archive.ubuntu.com/ubuntu xenial/main i386 Packages

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Sir Charles
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Re: wifi issues

Post by Sir Charles » Thu Mar 08, 2018 1:41 pm

In the meantime, have a look at https://unixblogger.com/2016/08/11/how- ... ted-guide/
It is not totally unrelared to your issue.
I suppose that's one of the ironies of life, doing the wrong thing at the right moment -C.C.

asinoro
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Re: wifi issues

Post by asinoro » Thu Mar 08, 2018 2:15 pm

I suggest to have a backup with timeshift or clone backup before you go to next step.

The next step is to download and install the non free firmware of Debian 9 which is compatible with Mint 18.3.

https://debian.pkgs.org/9/debian-nonfre ... l.deb.html

After download,

Code: Select all

sudo dpkg -i firmware-misc-nonfree_20161130-3_all.deb
Reboot and check.

modestmaus
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Re: wifi issues

Post by modestmaus » Thu Mar 08, 2018 3:46 pm

asinoro wrote:
Thu Mar 08, 2018 2:15 pm

Code: Select all

sudo dpkg -i firmware-misc-nonfree_20161130-3_all.deb
upon doing that the following happened:
Selecting previously unselected package firmware-misc-nonfree.
(Reading database ... 366947 files and directories currently installed.)
Preparing to unpack firmware-misc-nonfree_20161130-3_all.deb ...
Unpacking firmware-misc-nonfree (20161130-3) ...
dpkg: error processing archive firmware-misc-nonfree_20161130-3_all.deb (--install):
trying to overwrite '/lib/firmware/3com/typhoon.bin', which is also in package linux-firmware 1.157.17
dpkg-deb: error: subprocess paste was killed by signal (Broken pipe)
Errors were encountered while processing:
firmware-misc-nonfree_20161130-3_all.deb
haven't rebooted yet because I figure those results mean it didn't install properly.

asinoro
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Re: wifi issues

Post by asinoro » Thu Mar 08, 2018 4:44 pm

You can try the most recent version of Ubuntu.
https://launchpad.net/ubuntu/bionic/i38 ... ware/1.172

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