Network Manager Problem, 802.1x Supplicant Failure (SOLVED)

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ACFireTypeMaster
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Network Manager Problem, 802.1x Supplicant Failure (SOLVED)

Post by ACFireTypeMaster » Thu Mar 15, 2018 11:15 am

I am using a Dell Inspiron 11 3179 with dual boot Linux and windows. The school network is a guest network that requires a sign-in, which works when I first get to school. However, when I put Linux into suspend(sleep mode) and turn it back on, then Linux has a connectivity issue, it says that there is an 802.1x supplicant failure. I've tried using wicd and it showed the specific channels and broke it more (I have since removed it). I'm puzzled because it works and then stops working, it will not allow me to connect to any network without switching back to windows or restarting. The wireless driver is Atheros as well, which from my research works well usually. My computer also uses an SSD rather than a hard drive (usually they have HDD). I am running Linux Mint Cinnamon 18.3 version 3.6.7 and kernel 4.10.0-38-generic, I had to revert to the older kernel due to a mouse bug.
Last edited by ACFireTypeMaster on Wed Jul 04, 2018 10:44 pm, edited 3 times in total.

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Re: Guest Network Access Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Fri Mar 16, 2018 12:43 pm

Now it is occurring upon restart and suspend, I now restart the network manager to "fix" the problem temporarily, but what is causing it and what can fix it?

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Re: Guest Network Access Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Fri Mar 16, 2018 10:43 pm

It is no longer a guest network problem, now it's happening whenever it comes out of suspend mode on any network. RIP

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Re: Network Access Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Mon Mar 19, 2018 9:28 am

Now, Linux denies to connect to the school network and crashes when I try to restart the network manager. What is going on?!?!?!?

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Re: Network Access Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Wed Mar 21, 2018 11:52 am

Linux is being temperamental at this point, it is working right now, but not sure if it's fixed or not. I haven't tried anything, what can cause this problem is my question. (restarting the network manager fixes it temporarily).

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Sat Mar 24, 2018 5:21 pm

This seems to only occur on some guest networks that require a portal to log into the network. :? CORRECTION: It does occur on normal networks but more seldom. Very strange...

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Sat Mar 24, 2018 11:25 pm

I got a crash report one of the times I tried restarting the network manager, maybe this can help someone help me figure this out. ===================================================================
GDB Log
===================================================================
BFD: Warning: /tmp/mintreport/crash/CoreDump is truncated: expected core file size >= 293863424, found: 1114112.
[New LWP 1910]
[New LWP 1917]
[New LWP 1913]
[New LWP 1912]
[New LWP 1914]
[New LWP 1915]
[New LWP 1911]
[New LWP 1918]
[New LWP 1916]
[New LWP 1920]
[New LWP 1919]
[New LWP 1921]
Cannot access memory at address 0x7ff17e86a148
Cannot access memory at address 0x7ff17e86a140
Failed to read a valid object file image from memory.
Core was generated by `cinnamon --replace'.
Program terminated with signal SIGSEGV, Segmentation fault.
#0 0x00007ff17d0618f0 in ?? ()
[Current thread is 1 (LWP 1910)]

===================================================================
GDB Backtrace
===================================================================
BFD: Warning: /tmp/mintreport/crash/CoreDump is truncated: expected core file size >= 293863424, found: 1114112.
[New LWP 1910]
[New LWP 1917]
[New LWP 1913]
[New LWP 1912]
[New LWP 1914]
[New LWP 1915]
[New LWP 1911]
[New LWP 1918]
[New LWP 1916]
[New LWP 1920]
[New LWP 1919]
[New LWP 1921]
Cannot access memory at address 0x7ff17e86a148
Cannot access memory at address 0x7ff17e86a140
Failed to read a valid object file image from memory.
Core was generated by `cinnamon --replace'.
Program terminated with signal SIGSEGV, Segmentation fault.
#0 0x00007ff17d0618f0 in ?? ()
[Current thread is 1 (LWP 1910)]
#0 0x00007ff17d0618f0 in ?? ()
Backtrace stopped: Cannot access memory at address 0x7ffc619887a0

===================================================================
GDB Backtrace (all threads)
===================================================================
BFD: Warning: /tmp/mintreport/crash/CoreDump is truncated: expected core file size >= 293863424, found: 1114112.
[New LWP 1910]
[New LWP 1917]
[New LWP 1913]
[New LWP 1912]
[New LWP 1914]
[New LWP 1915]
[New LWP 1911]
[New LWP 1918]
[New LWP 1916]
[New LWP 1920]
[New LWP 1919]
[New LWP 1921]
Cannot access memory at address 0x7ff17e86a148
Cannot access memory at address 0x7ff17e86a140
Failed to read a valid object file image from memory.
Core was generated by `cinnamon --replace'.
Program terminated with signal SIGSEGV, Segmentation fault.
#0 0x00007ff17d0618f0 in ?? ()
[Current thread is 1 (LWP 1910)]

Thread 12 (LWP 1921):
#0 0x00007ff17cb0c360 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff162d22b00

Thread 11 (LWP 1919):
#0 0x00007ff17cb0c360 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff162e24b00

Thread 10 (LWP 1920):
#0 0x00007ff17cb0c360 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff162da3b00

Thread 9 (LWP 1916):
#0 0x00007ff17cb0c360 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff162fa7b00

Thread 8 (LWP 1918):
#0 0x00007ff17cb0c360 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff162ea5b00

Thread 7 (LWP 1911):
#0 0x00007ff17c83074d in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff169dfaaf0

Thread 6 (LWP 1915):
#0 0x00007ff17cb0c360 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff1680edb00

Thread 5 (LWP 1914):
#0 0x00007ff17cb0c360 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff17e6fbb00

Thread 4 (LWP 1912):
#0 0x00007ff17c83074d in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff1695f9ae0

Thread 3 (LWP 1913):
#0 0x00007ff17c83074d in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff1637a8af0

Thread 2 (LWP 1917):
#0 0x00007ff1745f22a0 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ff162f25ff0

Thread 1 (LWP 1910):
#0 0x00007ff17d0618f0 in ?? ()
No symbol table info available.
Backtrace stopped: Cannot access memory at address 0x7ffc619887a0
#0 0x00007ff17d0618f0 in ?? ()
Backtrace stopped: Cannot access memory at address 0x7ffc619887a0

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Fri Apr 20, 2018 1:03 pm

The problem is still occurring, but now I avoid it by using Windows while at school or on a guest network. Does this not happen to anyone else? Guest networks are pretty popular and people who use them have to notice this problem.

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Mon May 14, 2018 11:37 am

I will be updating my wireless card in a couple of months and I can not go to a newer kernel due to a cursor jump problem. Maybe the wireless card could cause it, but this is not the reason I am changing the card, I have other reasons...

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by AZgl1500 » Mon May 14, 2018 3:50 pm

I am using an ASUS TP500L LM 18.3 Cinnamon laptop which has a MediaTek WiFi adapter in it.
It is constantly dropping out, and then reconnecting after a long delay period.
never have figured out what is wrong.

My WiFi router/ISP/Modem is supplied by AT&T and is the latest model available, rock solid for my new ACER Win10 laptop, never, ever, drops out.

On the ASUS the "solution" is to turn off the internal MediaTek adapter and use an external USB adapter, in my case a Panda PAU06 which seems to be nearly rock solid. It has only dropped out once in two days.

WiFi signals take a lot of bounces around any environment, so signal cancellation is not an unheard of thing.

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Mon May 14, 2018 5:29 pm

I got a dell (qualcomm) 1707 b/g/n currently. Since I dual boot, Windows 10 works perfectly fine on the internet, full signal strength wherever, but only on Linux and on a guest network does it almost randomly stops working completely (the network manager). I can not even see other networks in the area.

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by AZgl1500 » Mon May 14, 2018 6:45 pm

I can surely feel for you, the MediaTek adapter in my laptop does NOT like to use motel WiFi signals at all.

My assumption here, is because there are so many of their WiFi routers, all broadcasting on the same channel, the signals are interferring with each other. a good IT tech would force each of the WiFi routers to use a different channel, but still, with so many crammed into a small location, the coChannel interference is really bad.

The Panda PAU06 handles this situation much better than the MediaTek does.

You might try getting an external USB WiFi adapter, I would think that you would need a better one than I am using, which is single band at $14.95

The PAU07 is dual band at $25 https://www.amazon.com/dp/B00U2SIS0O/?tag=pandaw-20

Panda has several models available http://www.pandawireless.com/Products%2 ... eless.html

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Mon May 14, 2018 9:21 pm

That does not explain completely what I have experienced, I go to church and they have a guest network, on a single router with no other internet access points in the building and it still occurs there.

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Sat Jun 02, 2018 7:58 pm

I have refined the problem to either a software compatibility problem or the network manager not functioning correctly. When the computer is closed (sleep) and woken back up, the network manager stops working completely and states "802.1x Supplicant Failure" and stops listing any network connections available, as well as, does not state anything about network connections available, it leaves it blank. The wireless card is a Dell (Qualcomm) card which I can see causing problems.

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Thu Jun 21, 2018 11:04 pm

I have pretty much confirmed that my problem is a hardware compatibility problem. Since the wireless card is made by Qualcomm, they do not support Linux due to not releasing the code for the card itself (same as card details). I am 90% sure that a new wireless card and specifically the one I am getting will fix the problem. I will keep this open until I get the card and make sure that it is the issue.

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by j8a » Fri Jun 29, 2018 4:46 pm

Hi, did you consider to buy a dongle?. It will save time and money, until the problem could be fixed in the future. Meanwhile you can ask for support to the product manufacturer, which are the bad guys. :D

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Fri Jun 29, 2018 6:59 pm

Dell Support said that I should not put linux of any kind on this computer, that worked...

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by AZgl1500 » Fri Jun 29, 2018 11:45 pm

ACFireTypeMaster wrote:
Fri Jun 29, 2018 6:59 pm
Dell Support said that I should not put linux of any kind on this computer, that worked...
that is a grossly misinformed support tech.

Dell is one of the major suppliers of products that have Linux preinstalled at time of sale. :roll:

CompuLabs in Israel is a major supplier of Fanless computers that have Linux Mint's logo on the case.

https://newatlas.com/compulab-mintbox-m ... ter/55245/

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Sat Jun 30, 2018 12:55 pm

I know, I made the mistake of asking them how fast the ssd is in my computer, they responded "5400 rpm"...

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Re: Network Manager Problem, 802.1x Supplicant Failure

Post by ACFireTypeMaster » Wed Jul 04, 2018 10:43 pm

I have upgraded to Linux Mint 19 Tara and the compatibility problem appears to be no more.

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