Newbie - wifi connecting issues

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srao
Level 1
Level 1
Posts: 2
Joined: Sun Apr 08, 2018 3:53 am

Newbie - wifi connecting issues

Post by srao » Sun Apr 08, 2018 4:42 am

Hi

Newbie to Linux....bought a new laptop and installed Mint Cinnamon. I have lost wifi access. Have browsed the forum and tried a few things suggested in other posts But for my configuration, it still isn't working. Please can anyone help? output from wireless script below:

Code: Select all

########## wireless info START ##########

Report from: 08 Apr 2018 09:35 BST +0100

Booted last: 08 Apr 2018 00:00 BST +0100

Script from: 10 Jan 2018 20:04 UTC +0000

##### release ###########################

Distributor ID:	LinuxMint
Description:	Linux Mint 18 Sarah
Release:	18
Codename:	sarah

##### kernel ############################

Linux 4.13.0-38-generic #43~16.04.1-Ubuntu SMP Wed Mar 14 17:48:43 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=7

##### desktop ###########################

Cinnamon

##### lspci #############################

02:00.1 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 12)
	Subsystem: CLEVO/KAPOK Computer RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1558:8509]
	Kernel driver in use: r8169

03:00.0 Network controller [0280]: Intel Corporation Device [8086:24fd] (rev 78)
	Subsystem: Intel Corporation Device [8086:1010]
	Kernel modules: iwlwifi

##### lsusb #############################

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2b Intel Corp. 
Bus 001 Device 002: ID 04f2:b5a7 Chicony Electronics Co., Ltd 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

0: hci0: Bluetooth
	Soft blocked: yes
	Hard blocked: no

##### lsmod #############################

iwlwifi               249856  0
cfg80211              614400  1 iwlwifi
wmi                    24576  0

##### interfaces ########################

[/etc/network/interfaces]
auto lo
iface lo inet loopback

##### ifconfig ##########################

enp2s0f1  Link encap:Ethernet  HWaddr <MAC 'enp2s0f1' [IF1]>  
          inet addr:192.168.1.9  Bcast:192.168.1.255  Mask:255.255.255.0
          inet6 addr: fe80::1a69:b110:f262:e79c/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:29299 errors:0 dropped:0 overruns:0 frame:0
          TX packets:20087 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:40480718 (40.4 MB)  TX bytes:2111682 (2.1 MB)

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:561 errors:0 dropped:0 overruns:0 frame:0
          TX packets:561 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:47743 (47.7 KB)  TX bytes:47743 (47.7 KB)

##### iwconfig ##########################

lo        no wireless extensions.

enp2s0f1  no wireless extensions.

##### route #############################

Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
0.0.0.0         192.168.1.1     0.0.0.0         UG    100    0        0 enp2s0f1
169.254.0.0     0.0.0.0         255.255.0.0     U     1000   0        0 enp2s0f1
192.168.1.0     0.0.0.0         255.255.255.0   U     100    0        0 enp2s0f1

##### resolv.conf #######################

nameserver 127.0.1.1

##### network managers ##################

Installed:

	NetworkManager

Running:

root       785     1  0 08:37 ?        00:00:00 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

GENERAL.DEVICE:                         enp2s0f1
GENERAL.TYPE:                           ethernet
GENERAL.NM-TYPE:                        NMDeviceEthernet
GENERAL.VENDOR:                         Realtek Semiconductor Co., Ltd.
GENERAL.PRODUCT:                        RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
GENERAL.DRIVER:                         r8169
GENERAL.DRIVER-VERSION:                 2.3LK-NAPI
GENERAL.FIRMWARE-VERSION:               
GENERAL.HWADDR:                         <MAC 'enp2s0f1' [IF1]>
GENERAL.MTU:                            1500
GENERAL.STATE:                          100 (connected)
GENERAL.REASON:                         0 (No reason given)
GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:1c.4/0000:02:00.1/net/enp2s0f1
GENERAL.IP-IFACE:                       enp2s0f1
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     Wired connection 1
GENERAL.CON-UUID:                       167db077-6bf7-41cf-8bf4-1d546ea0a29b
GENERAL.CON-PATH:                       /org/freedesktop/NetworkManager/ActiveConnection/1
GENERAL.METERED:                        no (guessed)
CAPABILITIES.CARRIER-DETECT:            yes
CAPABILITIES.SPEED:                     100 Mb/s
CAPABILITIES.IS-SOFTWARE:               no
WIRED-PROPERTIES.CARRIER:               on
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{1}
CONNECTIONS.AVAILABLE-CONNECTIONS[1]:   167db077-6bf7-41cf-8bf4-1d546ea0a29b | Wired connection 1
IP4.ADDRESS[1]:                         192.168.1.9/24
IP4.GATEWAY:                            192.168.1.1
IP4.ROUTE[1]:                           dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000
IP4.DNS[1]:                             192.168.1.1
IP4.WINS[1]:                            192.168.1.1
DHCP4.OPTION[1]:                        requested_routers = 1
DHCP4.OPTION[2]:                        requested_domain_search = 1
DHCP4.OPTION[3]:                        requested_time_offset = 1
DHCP4.OPTION[4]:                        requested_domain_name = 1
DHCP4.OPTION[5]:                        requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[6]:                        requested_broadcast_address = 1
DHCP4.OPTION[7]:                        requested_wpad = 1
DHCP4.OPTION[8]:                        requested_netbios_scope = 1
DHCP4.OPTION[9]:                        next_server = 0.0.0.0
DHCP4.OPTION[10]:                       expiry = 1523262611
DHCP4.OPTION[11]:                       requested_interface_mtu = 1
DHCP4.OPTION[12]:                       requested_subnet_mask = 1
DHCP4.OPTION[13]:                       dhcp_lease_time = 86400
DHCP4.OPTION[14]:                       dhcp_message_type = 5
DHCP4.OPTION[15]:                       ip_address = 192.168.1.9
DHCP4.OPTION[16]:                       requested_static_routes = 1
DHCP4.OPTION[17]:                       requested_domain_name_servers = 1
DHCP4.OPTION[18]:                       routers = 192.168.1.1
DHCP4.OPTION[19]:                       broadcast_address = 192.168.1.255
DHCP4.OPTION[20]:                       domain_name_servers = 192.168.1.1
DHCP4.OPTION[21]:                       requested_ntp_servers = 1
DHCP4.OPTION[22]:                       requested_netbios_name_servers = 1
DHCP4.OPTION[23]:                       netbios_name_servers = 192.168.1.1
DHCP4.OPTION[24]:                       requested_ms_classless_static_routes = 1
DHCP4.OPTION[25]:                       subnet_mask = 255.255.255.0
DHCP4.OPTION[26]:                       network_number = 192.168.1.0
DHCP4.OPTION[27]:                       requested_host_name = 1
DHCP4.OPTION[28]:                       dhcp_server_identifier = 192.168.1.1
IP6.ADDRESS[1]:                         fe80::1a69:b110:f262:e79c/64
IP6.GATEWAY:                            

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager.conf ###############

[main]
plugins=ifupdown,keyfile,ofono
dns=dnsmasq

[ifupdown]
managed=false

##### NetworkManager profiles ###########

[[/etc/NetworkManager/system-connections/TALKTALK9BE912]] (600 root)
[connection] id=TALKTALK9BE912 | type=wifi | permissions=user:sudarshan:;
[wifi] mac-address-blacklist= | ssid=TALKTALK9BE912
[ipv4] method=auto
[ipv6] method=auto

##### Netplan config ####################

##### iw reg get ########################

Region: Europe/London (based on set time zone)

country 00: DFS-UNSET
	(2402 - 2472 @ 40), (N/A, 20), (N/A)
	(2457 - 2482 @ 40), (N/A, 20), (N/A), NO-IR
	(2474 - 2494 @ 20), (N/A, 20), (N/A), NO-OFDM, NO-IR
	(5170 - 5250 @ 80), (N/A, 20), (N/A), NO-IR
	(5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS, NO-IR
	(5490 - 5730 @ 160), (N/A, 20), (0 ms), DFS, NO-IR
	(5735 - 5835 @ 80), (N/A, 20), (N/A), NO-IR
	(57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

lo        no frequency information.

enp2s0f1  no frequency information.

##### iwlist scan #######################

lo        Interface doesn't support scanning.

enp2s0f1  Interface doesn't support scanning.

##### module infos ######################

[iwlwifi]
filename:       /lib/modules/4.13.0-38-generic/kernel/drivers/net/wireless/intel/iwlwifi/iwlwifi.ko
license:        GPL
author:         Copyright(c) 2003- 2015 Intel Corporation <linuxwifi@intel.com>
description:    Intel(R) Wireless WiFi driver for Linux
firmware:       iwlwifi-100-5.ucode
firmware:       iwlwifi-1000-5.ucode
firmware:       iwlwifi-135-6.ucode
firmware:       iwlwifi-105-6.ucode
firmware:       iwlwifi-2030-6.ucode
firmware:       iwlwifi-2000-6.ucode
firmware:       iwlwifi-5150-2.ucode
firmware:       iwlwifi-5000-5.ucode
firmware:       iwlwifi-6000g2b-6.ucode
firmware:       iwlwifi-6000g2a-6.ucode
firmware:       iwlwifi-6050-5.ucode
firmware:       iwlwifi-6000-6.ucode
firmware:       iwlwifi-7265D-29.ucode
firmware:       iwlwifi-7265-17.ucode
firmware:       iwlwifi-3168-29.ucode
firmware:       iwlwifi-3160-17.ucode
firmware:       iwlwifi-7260-17.ucode
firmware:       iwlwifi-8265-33.ucode
firmware:       iwlwifi-8000C-33.ucode
firmware:       iwlwifi-9260-th-b0-jf-b0--33.ucode
firmware:       iwlwifi-9260-th-a0-jf-a0--33.ucode
firmware:       iwlwifi-9000-pu-a0-jf-b0--33.ucode
firmware:       iwlwifi-9000-pu-a0-jf-a0--33.ucode
firmware:       iwlwifi-Qu-a0-jf-b0--33.ucode
firmware:       iwlwifi-Qu-a0-hr-a0--33.ucode
srcversion:     339D7D3BD0DD2A9C7FE616F
depends:        cfg80211
intree:         Y
name:           iwlwifi
vermagic:       4.13.0-38-generic SMP mod_unload 
parm:           swcrypto:using crypto in software (default 0 [hardware]) (int)
parm:           11n_disable:disable 11n functionality, bitmap: 1: full, 2: disable agg TX, 4: disable agg RX, 8 enable agg TX (uint)
parm:           amsdu_size:amsdu size 0: 12K for multi Rx queue devices, 4K for other devices 1:4K 2:8K 3:12K (default 0) (int)
parm:           fw_restart:restart firmware in case of error (default true) (bool)
parm:           antenna_coupling:specify antenna coupling in dB (default: 0 dB) (int)
parm:           nvm_file:NVM file name (charp)
parm:           d0i3_disable:disable d0i3 functionality (default: Y) (bool)
parm:           lar_disable:disable LAR functionality (default: N) (bool)
parm:           uapsd_disable:disable U-APSD functionality bitmap 1: BSS 2: P2P Client (default: 3) (uint)
parm:           bt_coex_active:enable wifi/bt co-exist (default: enable) (bool)
parm:           led_mode:0=system default, 1=On(RF On)/Off(RF Off), 2=blinking, 3=Off (default: 0) (int)
parm:           power_save:enable WiFi power management (default: disable) (bool)
parm:           power_level:default power save level (range from 1 - 5, default: 1) (int)
parm:           fw_monitor:firmware monitor - to debug FW (default: false - needs lots of memory) (bool)
parm:           d0i3_timeout:Timeout to D0i3 entry when idle (ms) (uint)
parm:           disable_11ac:Disable VHT capabilities (default: false) (bool)

[cfg80211]
filename:       /lib/modules/4.13.0-38-generic/kernel/net/wireless/cfg80211.ko
description:    wireless configuration support
license:        GPL
author:         Johannes Berg
srcversion:     A5EDD7467E172A70410EBCD
depends:        
intree:         Y
name:           cfg80211
vermagic:       4.13.0-38-generic SMP mod_unload 
parm:           bss_entries_limit:limit to number of scan BSS entries (per wiphy, default 1000) (int)
parm:           ieee80211_regdom:IEEE 802.11 regulatory domain code (charp)
parm:           cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool)

##### module parameters #################

[iwlwifi]
11n_disable: 0
amsdu_size: 0
antenna_coupling: 0
bt_coex_active: Y
d0i3_disable: Y
d0i3_timeout: 1000
disable_11ac: N
fw_monitor: N
fw_restart: Y
lar_disable: N
led_mode: 0
nvm_file: (null)
power_level: 0
power_save: N
swcrypto: 0
uapsd_disable: 3

[cfg80211]
bss_entries_limit: 1000
cfg80211_disable_40mhz_24ghz: N
ieee80211_regdom: 00

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist i2c_i801
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

[/etc/modprobe.d/mlx4.conf]
softdep mlx4_core post: mlx4_en

##### rc.local ##########################

exit 0

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

[    4.637135] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[    4.641739] bluetooth hci0: Direct firmware load for intel/ibt-12-16.sfi failed with error -2
[    4.641742] Bluetooth: hci0: Failed to load Intel firmware file (-2)
[    4.663731] iwlwifi 0000:03:00.0: enabling device (0000 -> 0002)
[    4.664628] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-33.ucode failed with error -2
[    4.664638] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-32.ucode failed with error -2
[    4.664647] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-31.ucode failed with error -2
[    4.664656] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-30.ucode failed with error -2
[    4.664664] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-29.ucode failed with error -2
[    4.664672] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-28.ucode failed with error -2
[    4.664680] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-27.ucode failed with error -2
[    4.664690] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-26.ucode failed with error -2
[    4.664699] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-25.ucode failed with error -2
[    4.664707] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-24.ucode failed with error -2
[    4.664714] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-23.ucode failed with error -2
[    4.664722] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-8265-22.ucode failed with error -2
[    4.664723] iwlwifi 0000:03:00.0: no suitable firmware found!
[    4.664726] iwlwifi 0000:03:00.0: minimum version required: iwlwifi-8265-22
[    4.664728] iwlwifi 0000:03:00.0: maximum version supported: iwlwifi-8265-33
[    4.664730] iwlwifi 0000:03:00.0: check git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
[    4.693735] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[    4.693745] bluetooth hci0: Direct firmware load for intel/ibt-12-16.sfi failed with error -2
[    4.693746] Bluetooth: hci0: Failed to load Intel firmware file (-2)
[    5.007471] IPv6: ADDRCONF(NETDEV_UP): enp2s0f1: link is not ready
[    5.030215] r8169 0000:02:00.1 enp2s0f1: link down (repeated 2 times)
[    5.030282] IPv6: ADDRCONF(NETDEV_UP): enp2s0f1: link is not ready
[    6.975279] r8169 0000:02:00.1 enp2s0f1: link up
[    6.975285] IPv6: ADDRCONF(NETDEV_CHANGE): enp2s0f1: link becomes ready
[ 1009.954739] r8169 0000:02:00.1 enp2s0f1: link down
[ 3145.141657] r8169 0000:02:00.1 enp2s0f1: link up

########## wireless info END ############

JeremyB
Level 19
Level 19
Posts: 9058
Joined: Fri Feb 21, 2014 8:17 am

Re: Newbie - wifi connecting issues

Post by JeremyB » Sun Apr 08, 2018 7:27 am

Code: Select all

sudo apt-get install linux-firmware
Then reboot

Somehow the Intel firmware is gone

srao
Level 1
Level 1
Posts: 2
Joined: Sun Apr 08, 2018 3:53 am

Re: Newbie - wifi connecting issues

Post by srao » Tue Apr 10, 2018 1:04 am

Thank you very much Jeremy! Loads of updates later it has all settled down, all good now! ☺

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