Another "Wi-Fi Unavailable" thread

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jpjeffery
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Another "Wi-Fi Unavailable" thread

Post by jpjeffery » Thu Jun 07, 2018 5:41 pm

Hello

18.3 (64-bit) on a Dell Latitude E6320.

It's been working fine for a couple of months since install, but yesterday my daughter reported that the Wi-Fi wasn't working. She says it has happened before but a reboot of the laptop has resolved it.

Not this time.

I've run sudo apt-get upgrade which did a lot, but didn't fix the problem.

Seeing some similar thread suggests these outputs might help (inc. attached compressed zip file).

Code: Select all

inxi -N
Network:   Card-1: Intel 82579LM Gigabit Network Connection driver: e1000e
           Card-2: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi
Latitude-E6320 ~ $ 
Latitude-E6320 ~ $ 
Latitude-E6320 ~ $ 
Latitude-E6320 ~ $ 
Latitude-E6320 ~ $ inxi -Fxz
System:    Host: Latitude-E6320 Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia
Machine:   System: Dell (portable) product: Latitude E6320 v: 01
           Mobo: Dell model: 0GJF11 v: A00 Bios: Dell v: A04 date: 05/11/2011
CPU:       Dual core Intel Core i5-2520M (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9977
           clock speeds: max: 3200 MHz 1: 802 MHz 2: 940 MHz 3: 902 MHz 4: 970 MHz
Graphics:  Card: Intel 2nd Generation Core Processor Family Integrated Graphics Controller bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.03hz
           GLX Renderer: Mesa DRI Intel Sandybridge Mobile GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel 6 Series/C200 Series Family High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card-1: Intel 82579LM Gigabit Network Connection
           driver: e1000e v: 3.2.6-k port: 4080 bus-ID: 00:19.0
           IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter>
           Card-2: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi bus-ID: 02:00.0
           IF: wlp2s0 state: down mac: <filter>
Drives:    HDD Total Size: 240.1GB (7.3% used) ID-1: /dev/sda model: KINGSTON_SV300S3 size: 240.1GB
Partition: ID-1: / size: 213G used: 8.9G (5%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 8.46GB used: 0.00GB (0%) fs: swap dev: /dev/dm-0
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 55.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 206 Uptime: 15 min Memory: 1053.2/7860.9MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35
wireless-info.tar.gz
(6.2 KiB) Downloaded 23 times
I hope you can help.

TIA

Jeff

JeremyB
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Re: Another "Wi-Fi Unavailable" thread

Post by JeremyB » Thu Jun 07, 2018 5:56 pm

Check in BIOS to see if wireless and wireless switch are enabled

jpjeffery
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Re: Another "Wi-Fi Unavailable" thread

Post by jpjeffery » Thu Jun 07, 2018 6:00 pm

Great minds think alike. I did that earlier, and they are enabled.

I also thought there might be a Fn key combo, but there doesn't seem to be one for the WiFi NIC.

JeremyB
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Re: Another "Wi-Fi Unavailable" thread

Post by JeremyB » Thu Jun 07, 2018 6:02 pm

FN + F2?

jpjeffery
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Re: Another "Wi-Fi Unavailable" thread

Post by jpjeffery » Thu Jun 07, 2018 6:19 pm

The Fn icon on F2 looks like a padlock with a 9 in it. I tried it anyway, no change to behaviour.

JeremyB
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Re: Another "Wi-Fi Unavailable" thread

Post by JeremyB » Thu Jun 07, 2018 6:26 pm

Is there a switch on the right side of the laptop like https://www.notebookcheck.net/fileadmin ... _re_06.jpg

jpjeffery
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Re: Another "Wi-Fi Unavailable" thread

Post by jpjeffery » Thu Jun 07, 2018 6:39 pm

YES!

Well done, sir. Well done.

:D

jpjeffery
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Re: Another "Wi-Fi Unavailable" thread

Post by jpjeffery » Thu Jun 07, 2018 6:40 pm

And thank you, from both me and (asleep) daughter. She'll be v happy.

Jeff

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