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<SOLVED> Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 1:42 pm
by aardman65
Hello,
I have a Vorke V2 Plus Lite with an Intel 3165 wifi card and LinuxMint 18.3 with a 4.15.0.22 kernel. My wifi card does not connect to my box network.
I have already tried several solutions without success including using firmwares from https://github.com/OpenELEC/iwlwifi-firmware and renaming them or even modifying the kernels used. As I'm lost, I try to get out of a "clean" situation by removing all iwlwifi firmwares in lib/firmware. :(
I attach the results of the "Wireless Script" script.
Thanks in advance for your help

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 1:44 pm
by JeremyB
Try this and reboot

Code: Select all

cd /lib/firmware
sudo wget https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/plain/iwlwifi-7265D-27.ucode

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 2:02 pm
by aardman65
Thank you for your supersonic answer. :D
The command installed the firmware "iwlwifi-7265D-27.ucode". I connected to my wifi network then confirmed my WPA identification key and in the network manager I have the indication "connection in progress..." but the connection is not finally made. :idea:

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 2:13 pm
by JeremyB
It might be wifi power management causing problems

Code: Select all

sudo sed -i 's/wifi.powersave = 3/wifi.powersave = 2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf && systemctl restart network-manager.service
Then see if you can connect, if run run the wifi script again and post new results

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 3:19 pm
by aardman65
Thank you. Always the same issue.

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 3:31 pm
by JeremyB
I don't like the looks of that

Code: Select all

cd /lib/firmware
sudo rm iwlwifi-7265D-27.ucode
sudo wget https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/plain/iwlwifi-7265D-22.ucode
Reboot, hopefully the older firmware will work better

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 3:37 pm
by aardman65
That's bad news. Authentication successful but connection in progress... that fails. :(
A precision: I also tried without success with LinuxMint 19 with a LiveUSB

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 4:00 pm
by JeremyB
Run the wireless script from the LM 19 USB and post results before trying to connect to wifi

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 4:23 pm
by aardman65
Here are the results of the script run with LM 19 from a LiveUSB.

Thank you very much for your help and your reactivity

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 4:32 pm
by JeremyB
Do you have a keyboard shortcut to enable wifi? A couple script results showed a soft block and the keyboard FN combo can usually fix that. Then see if it works

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 4:45 pm
by aardman65
I have a Cherry DW 8000 wireless keyboard : http://www.cherry.de/cid/ensembles_de_c ... witch=true.
There is no FN key to enable/disable wifi.

Also, I have no connection with a wired USB keyboard...

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 4:48 pm
by JeremyB
Ok so in terminal try

Code: Select all

rfkill unblock wifi

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 4:57 pm
by aardman65
1) In which part of the results of the script do we see the problem of the keyboard keys?
2) the command "rfkill unblock wifi" gives nothing: always authentication then connection in progress.... without success :(

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 5:02 pm
by JeremyB
Lets use

Code: Select all

sudo sed -i 's/wifi.powersave = 3/wifi.powersave = 2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf && systemctl restart network-manager.service
In the live usb and check to see if your wifi router is set to WPA2-AES only

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 09, 2018 5:23 pm
by aardman65
1) In the live USB the command line gives nothing: always authentication then connection in progress.... without success
2) The network manager indicates WPA & WPA2 Personal for the wifi network.
3) My internet box indicates as type of protection : WPA2-PSK/AES

Thanks again for your precious help and see you tomorrow... if you don't mind !

Re: Intel Wireless 3165 is not Recognized by 18.3

Posted: Sat Jun 16, 2018 1:56 pm
by aardman65
Good evening,
Some news since I had time to make several tests of which here are the results:

1) First of all in my box (Freebox), I activated the 802.11n standard for my wifi card.
2) with the 4.12.0-20-generic kernel: wifi.powersave = 2 or 3 and iwlwifi-7265D-22.ucode or iwlwifi-7265D-2.ucode => no wifi
3) no wifi with the 4.12.0-22-generic kernel whatever the settings for wifi.powersave and for the choice of iwlwifi
4) with kernel 4.17.0-041700-lowlatency and wifi.powersave = 3 and iwlwifi-7265D-27.ucode => possible connection to the wifi network !

For information, I give my wireless-info.txt

Thank you for your help

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Edit of June 26, 2018: following problems with VirtualBox, I downgraded the kernel for version 4.16.17; which solved the VirtualBox problem while keeping my wifi connection operational (4.15.* kernels do not allow the connection to work).