WiFi vanished after new router

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Pogo555
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Location: Sydney

WiFi vanished after new router

Post by Pogo555 » Tue Jun 12, 2018 2:55 am

My WiFi router went to electronic heaven last night. I replaced it this morning and have spent a day getting the new password into my devices. All but my dual boot netbook have come up ok. On this machine (I'm typing from the Windows half), the connections tab doesn't show up on the network connections menu (see attached images). I get a pop-up at start-up saying that there are networks available and to use the network connections menu to connect so I guess it is in there somewhere, but I can't get to it.

The results of the inxi command are:

Code: Select all

[1;34mSystem:   [0;37m [1;34mHost:[0;37m BlackBox [1;34mKernel:[0;37m 3.13.0-142-generic i686 (32 bit, [1;34mgcc:[0;37m 4.8.4) 
[1;34m          [0;37m [1;34mDesktop:[0;37m Xfce 4.11.8 (Gtk 2.24.23) [1;34mDistro:[0;37m Linux Mint 17 Qiana
[1;34mMachine:  [0;37m [1;34mSystem:[0;37m ASUSTeK (portable) [1;34mproduct:[0;37m 1001HA [1;34mversion:[0;37m x.x
[1;34m          [0;37m [1;34mMobo:[0;37m ASUSTeK [1;34mmodel:[0;37m 1005HA [1;34mversion:[0;37m x.xx [1;34mBios:[0;37m American Megatrends [1;34mversion:[0;37m 1401 [1;34mdate:[0;37m 02/26/2010
[1;34mCPU:      [0;37m [1;34mSingle core[0;37m Intel Atom CPU N270 (-HT-)[0;37m [1;34mcache:[0;37m 512 KB [1;34mflags:[0;37m (nx sse sse2 sse3 ssse3) [1;34mbmips:[0;37m 3199.66[0;37m 
[1;34m          [0;37m [1;34mClock Speeds:[0;37m [1;34m1:[0;37m 1067.00 MHz[0;37m [1;34m2:[0;37m 800.00 MHz[0;37m
[1;34mGraphics: [0;37m [1;34mCard:[0;37m Intel Mobile 945GSE Express Integrated Graphics Controller [1;34mbus-ID:[0;37m 00:02.0 
[1;34m          [0;37m [1;34mX.Org:[0;37m 1.15.1 [1;34mdrivers:[0;37m intel (unloaded: fbdev,vesa) [1;34mResolution:[0;37m 1024x600@60.0hz 
[1;34m          [0;37m [1;34mGLX Renderer:[0;37m Mesa DRI Intel 945GME x86/MMX/SSE2 [1;34mGLX Version:[0;37m 1.4 Mesa 10.1.0[0;37m [1;34mDirect Rendering:[0;37m Yes[0;37m
[1;34mAudio:    [0;37m [1;34mCard:[0;37m Intel NM10/ICH7 Family High Definition Audio Controller [1;34mdriver:[0;37m snd_hda_intel [1;34mbus-ID:[0;37m 00:1b.0
[1;34m          [0;37m [1;34mSound:[0;37m Advanced Linux Sound Architecture [1;34mver:[0;37m k3.13.0-142-generic
[1;34mNetwork:  [0;37m [1;34mCard-1:[0;37m Ralink RT3090 Wireless 802.11n 1T/1R PCIe [1;34mdriver:[0;37m rt2800pci [1;34mver:[0;37m 2.3.0 [1;34mbus-ID:[0;37m 02:00.0
[1;34m          [0;37m [1;34mIF:[0;37m wlan0 [1;34mstate:[0;37m down [1;34mmac:[0;37m <filter>
[1;34m          [0;37m [1;34mCard-2:[0;37m Qualcomm Atheros AR8132 Fast Ethernet [1;34mdriver:[0;37m atl1c [1;34mver:[0;37m 1.0.1.1-NAPI [1;34mport:[0;37m ec00 [1;34mbus-ID:[0;37m 01:00.0
[1;34m          [0;37m [1;34mIF:[0;37m eth0 [1;34mstate:[0;37m down [1;34mmac:[0;37m <filter>
[1;34mDrives:   [0;37m [1;34mHDD Total Size:[0;37m 168.0GB (25.0% used) [1;34m1:[0;37m [1;34mid:[0;37m /dev/sda [1;34mmodel:[0;37m ST9160301AS [1;34msize:[0;37m 160.0GB 
[1;34m          [0;37m [1;34m2:[0;37m USB [1;34mid:[0;37m /dev/sdb [1;34mmodel:[0;37m TOSHIBA_USB_DRV [1;34msize:[0;37m 8.0GB [0;37m
[1;34mPartition:[0;37m [1;34mID:[0;37m / [1;34msize:[0;37m 109G [1;34mused:[0;37m 11G (11%) [1;34mfs:[0;37m ext4 [1;34mID:[0;37m swap-1 [1;34msize:[0;37m 1.06GB [1;34mused:[0;37m 0.00GB (0%) [1;34mfs:[0;37m swap 
[1;34mRAID:     [0;37m No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
[1;34mSensors:  [0;37m [1;34mSystem Temperatures: cpu:[0;37m 52.0C [1;34mmobo:[0;37m N/A 
[1;34m          [0;37m [1;34mFan Speeds (in rpm): cpu:[0;37m N/A 
[1;34mInfo:     [0;37m [1;34mProcesses:[0;37m 161 [1;34mUptime:[0;37m 5 min [1;34mMemory:[0;37m 262.5/2007.5MB[0;37m [1;34mRunlevel:[0;37m 2 [1;34mGcc sys:[0;37m 4.8.4 [1;34mClient:[0;37m Shell [1;34minxi:[0;37m 1.8.4[0;37m [0;37m
[0m
Can anyone suggest how I might figure out where it went?

Pogo
Attachments
Screenshot-120618-15-21-54.png
What it looks like now
Screenshot-120618-15-21-54.png (13.67 KiB) Viewed 306 times
network-tool.png
What it should look like
network-tool.png (30.3 KiB) Viewed 306 times

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kc1di
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Re: WiFi vanished after new router

Post by kc1di » Tue Jun 12, 2018 7:51 am

one possibility does the new router have any kind of fire wall built in?
on the Linux side go to a terminal and post the output of

Code: Select all

inxi -Fxz

can you ping the router ip address from the Linux or windows on that machine?
You may also have to change the channel being used by the router for this machine to see it. Some newer routers use channels beyond the range of older wireless cards.
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
Registered Linux User #462608

Pogo555
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Location: Sydney

Re: WiFi vanished after new router

Post by Pogo555 » Mon Jun 18, 2018 11:19 am

kc1di wrote:
Tue Jun 12, 2018 7:51 am
one possibility does the new router have any kind of fire wall built in?
Yes it does. However my other netbook, also running LM17 XFCE has no problem connecting.
on the Linux side go to a terminal and post the output of

Code: Select all

inxi -Fxz
I did in my original post.
can you ping the router ip address from the Linux or windows on that machine?
Nope and yep. The Linux side says network unreachable.
You may also have to change the channel being used by the router for this machine to see it. Some newer routers use channels beyond the range of older wireless cards.
It says it is using channel 6. Is that standard? My other netbook is older and has no difficulty connecting.

Thanks for helping me look. I hope to find a simple solution somewhere in the network settings, but I need a guide.

Pogo.

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JerryF
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Re: WiFi vanished after new router

Post by JerryF » Mon Jun 18, 2018 12:04 pm

Pogo555 wrote:
Mon Jun 18, 2018 11:19 am
on the Linux side go to a terminal and post the output of

Code: Select all

inxi -Fxz
I did in my original post.
The result of your inxi -Fxz is not very readable. The result of a copy and paste should look like this:

Code: Select all

inxi -Fxz
System:    Host: jerry-VirtualBox Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) Distro: Linux Mint 18.3 Sylvia
Machine:   System: innotek product: VirtualBox v: 1.2
           Mobo: Oracle model: VirtualBox v: 1.2
           Bios: innotek v: VirtualBox date: 12/01/2006
CPU:       Dual core Intel Core i5-3470 (-MCP-) cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3) bmips: 12771
           clock speeds: max: 3192 MHz 1: 3192 MHz 2: 3192 MHz
Graphics:  Card: InnoTek Systemberatung VirtualBox Graphics Adapter
           bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: (unloaded: fbdev,vesa)
           Resolution: 1920x975@59.96hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 4.0, 256 bits)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel 82801AA AC'97 Audio Controller
           driver: snd_intel8x0 ports: d100 d200 bus-ID: 00:05.0
           Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card: Intel 82540EM Gigabit Ethernet Controller
           driver: e1000 v: 7.3.21-k8-NAPI port: d010 bus-ID: 00:03.0
           IF: enp0s3 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 16.1GB (74.0% used)
           ID-1: /dev/sda model: VBOX_HARDDISK size: 16.1GB
Partition: ID-1: / size: 8.8G used: 5.6G (68%) fs: ext4 dev: /dev/sda2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   None detected - is lm-sensors installed and configured?
Info:      Processes: 171 Uptime: 50 min Memory: 806.6/1997.9MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
IF your problem has been solved, please edit your original post and add [SOLVED] to the beginning of the Subject Line. It helps other members.

Pogo555
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Location: Sydney

Re: WiFi vanished after new router

Post by Pogo555 » Sat Jun 23, 2018 1:34 am

JerryF wrote:
Mon Jun 18, 2018 12:04 pm
Pogo555 wrote:
Mon Jun 18, 2018 11:19 am
on the Linux side go to a terminal and post the output of

Code: Select all

inxi -Fxz
I did in my original post.
The result of your inxi -Fxz is not very readable. The result of a copy and paste should look like this:

Code: Select all

inxi -Fxz
...
Which assumes that I have a net connection so that I can reply to the forum post using the code tool. But the point of the post is that I don't have a network connection. So you got the result of

Code: Select all

inxi -Fxz > inxi.txt
which I could move to the Windows side of the machine to post.

I am sorry if the format is inconvenient. That was unexpected, but I have no idea what needs to be changed (other than obtaining a wifi connection) to make it as you like it.

What should I be looking for in that inconveniently formatted stream of text that would give me a clue to the network problem?

Pogo.

JeremyB
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Joined: Fri Feb 21, 2014 8:17 am

Re: WiFi vanished after new router

Post by JeremyB » Sat Jun 23, 2018 6:01 am

The goofy looking result is because of the color codes, try

Code: Select all

inxi -Fxzc0
The c0 will strip the color

You could check what channel the router is using, put it on 1, 6, or 11 rather than auto. Check results for rfkill list as what I can read of the inxi shows the wifi is down

Pogo555
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Joined: Tue Apr 18, 2017 11:14 pm
Location: Sydney

Re: WiFi vanished after new router [SOLVED]

Post by Pogo555 » Mon Jun 25, 2018 2:55 am

Of its own volition, my netbook showed me a pop-up to connect to my phone as a WiFi hotspot. My phone wasn't sharing, so this was a surprise, but I turned on the WiFi hotspot to see what would happen.

My phone told me that it had connected, but there was no indicator on the netbook panel. I opened the panel properties and added an indicator. This then displayed the WiFi status. On the dropdown menu from that indicator, my home WiFi was shown as available, and I was then able to connect to it (I'm using it now). I went through several cycles of restarting to check that it always connected.

So I now have a WiFi connection, but no idea where it went or why it came back.

The Network settings dialog still doesn't appear as shown in the help, maybe there is a setting that needs a tweak.

Thanks for the tip on the inxi command options @JeremyB, and thanks for helping me through, @JerryF. I'll mark this solved for want of a better descriptor.

Pogo.

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