[Resolved] Wireless not working

Questions about WIFI networks and devices
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SJM
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[Resolved] Wireless not working

Post by SJM » Tue Jul 03, 2018 2:54 pm

Has been working fine for about six months, now suddenly broken. I'm able to get online while USB tethered to a phone.

I have a Tenda W322E wireless network card.

Output of wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireles ... eless-info && chmod +x wireless-info && ./wireless-info:-

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&& ./wireless-info
--2018-07-03 19:50:49--  https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info
Resolving github.com (github.com)... 192.30.253.113, 192.30.253.112
Connecting to github.com (github.com)|192.30.253.113|:443... connected.
HTTP request sent, awaiting response... 302 Found
Location: https://raw.githubusercontent.com/UbuntuForums/wireless-info/master/wireless-info [following]
--2018-07-03 19:50:50--  https://raw.githubusercontent.com/UbuntuForums/wireless-info/master/wireless-info
Resolving raw.githubusercontent.com (raw.githubusercontent.com)... 151.101.16.133
Connecting to raw.githubusercontent.com (raw.githubusercontent.com)|151.101.16.133|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 17021 (17K) [text/plain]
Saving to: ‘wireless-info’

wireless-info       100%[===================>]  16.62K  --.-KB/s    in 0.02s   

Last-modified header missing -- time-stamps turned off.
2018-07-03 19:50:50 (782 KB/s) - ‘wireless-info’ saved [17021/17021]
Output of cat wireless-info.txt | nc termbin.com 9999

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http://termbin.com/2t6k
Thanks in advance!
Last edited by SJM on Wed Jul 04, 2018 1:40 pm, edited 1 time in total.

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Pjotr
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Re: Wireless not working

Post by Pjotr » Tue Jul 03, 2018 3:10 pm

Please generate an overview of your system like this:
- Launch a terminal window (this is how to launch a terminal window);
- make the terminal window full screen, to avoid chopped lines;
- Copy/paste this command into the terminal:

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inxi -Fxz
(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.

Do the same with the following four commands:

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rfkill list all

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iwconfig

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lsusb

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lspci
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SJM
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Re: Wireless not working

Post by SJM » Tue Jul 03, 2018 3:16 pm

inxi -Fxz

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System:    Host: stuart-LinuxMint Kernel: 4.15.0-24-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: ASUSTeK model: PRIME A320M-K v: Rev X.0x
           Bios: American Megatrends v: 0902 date: 09/08/2017
CPU:       Quad core AMD Ryzen 3 1200 (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 24751
           clock speeds: max: 3100 MHz 1: 2673 MHz 2: 1467 MHz 3: 1375 MHz
           4: 2477 MHz
Graphics:  Card: NVIDIA Device 128b bus-ID: 25:00.0
           Display Server: X.Org 1.18.4 drivers: nvidia (unloaded: fbdev,vesa,nouveau)
           Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz
           GLX Renderer: GeForce GT 710/PCIe/SSE2
           GLX Version: 4.5.0 NVIDIA 384.130 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] Device 1457
           driver: snd_hda_intel bus-ID: 27:00.3
           Card-2 NVIDIA GK208 HDMI/DP Audio Controller
           driver: snd_hda_intel bus-ID: 25:00.1
           Card-3 JMTek LLC. driver: USB Audio usb-ID: 001-005
           Sound: Advanced Linux Sound Architecture v: k4.15.0-24-generic
Network:   Card-1: Broadcom BCM43217 802.11b/g/n bus-ID: 21:00.0
           IF: N/A state: N/A mac: N/A
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: f000 bus-ID: 23:00.0
           IF: enp35s0 state: down mac: <filter>
Drives:    HDD Total Size: NA (-) ID-1: /dev/nvme0n1 model: N/A size: 256.1GB
Partition: ID-1: / size: 227G used: 45G (21%) fs: ext4 dev: /dev/nvme0n1p1
           ID-2: swap-1 size: 8.52GB used: 0.00GB (0%) fs: swap dev: /dev/nvme0n1p5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 30.6C mobo: N/A gpu: 0.0:54C
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 196 Uptime: 31 min Memory: 1174.9/7976.1MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
rfkill list all
(no output)

iwconfig

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enp35s0   no wireless extensions.

lo        no wireless extensions.

enp3s0f0u7u1  no wireless extensions.
lsusb

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Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 008: ID 04d9:1603 Holtek Semiconductor, Inc. Keyboard
Bus 001 Device 007: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 006: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 005: ID 0c76:1690 JMTek, LLC. 
Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 009: ID 0e8d:2004 MediaTek Inc. 
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lspci

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00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1450
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 1451
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 1453
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 1453
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 1453
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 1454
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 1454
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 59)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1460
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1461
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1462
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1463
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1464
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1465
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1466
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1467
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd Device a804
03:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] Device 43bc (rev 02)
03:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] Device 43b8 (rev 02)
03:00.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43b3 (rev 02)
1d:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43b4 (rev 02)
1d:05.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43b4 (rev 02)
1d:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43b4 (rev 02)
1d:07.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 43b4 (rev 02)
21:00.0 Network controller: Broadcom Corporation BCM43217 802.11b/g/n (rev 01)
23:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
25:00.0 VGA compatible controller: NVIDIA Corporation Device 128b (rev a1)
25:00.1 Audio device: NVIDIA Corporation GK208 HDMI/DP Audio Controller (rev a1)
26:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 145a
26:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 1456
26:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 145c
27:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 1455
27:00.2 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)
27:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Device 1457

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Pjotr
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Re: Wireless not working

Post by Pjotr » Tue Jul 03, 2018 4:31 pm

From the menu, launch Driver Manager. Does it offer you a driver for your Broadcom wifi chipset? If so, install it.
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SJM
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Re: Wireless not working

Post by SJM » Tue Jul 03, 2018 4:45 pm

I'm afraid not. It only offers me a proprietary Nvidia driver for my graphics card (which I'm using) and AMD-64 driver for my processor.

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Re: Wireless not working

Post by AZgl1500 » Tue Jul 03, 2018 9:27 pm

I noticed you have the latest kernel.

IMO, that is what broke your WiFi.

every time a new kernel comes along, I have to install the WiFi drivers again a real PITA and it is absolutely stupid that the new kernel installs do NOT honor the current configurations.

windoze never does that, and I am NOT a fan of windoze. :roll:

do you have a USB WiFi adapter?
I do, bought a Panda PAU06 which is dirt cheap, and so far, every new kernel does recognize it, so I can get back on the internet, and ReInstall the drivers for the internal WiFi..... argh!

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Re: Wireless not working

Post by allanr » Wed Jul 04, 2018 6:24 am

Yes, try reverting to kernel 4.13.0-45.

I had laptop issues with the network failing to awake from sleep after updating to kernel 4.15.0-24, and had to revert. There seem to be driver compilation failures with 4.15.0-24 and LM 18.3

See also Cinnamon issues with 4.15.0-24 and LM 18.3.
Image

JeremyB
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Re: Wireless not working

Post by JeremyB » Wed Jul 04, 2018 6:35 am

Try this and reboot

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sudo apt-get remove bcmwl-kernel-source && sudo apt-get install firmware-b43-installer

SJM
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Re: Wireless not working

Post by SJM » Wed Jul 04, 2018 1:40 pm

JeremyB wrote:
Wed Jul 04, 2018 6:35 am
Try this and reboot

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sudo apt-get remove bcmwl-kernel-source && sudo apt-get install firmware-b43-installer
Thank you. This worked.

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