No Wifi after upgrading to 18.3

Questions about WIFI networks and devices
Forum rules
Before you post please read how to get help
Post Reply
mistermyz
Level 1
Level 1
Posts: 6
Joined: Thu Aug 09, 2018 10:15 am

No Wifi after upgrading to 18.3

Post by mistermyz » Thu Aug 09, 2018 10:30 am

I lost the option for a wireless connection after upgrading to 18.3. I've been looking through all the feedback provided in other posts and still no luck.
Any assistance is greatly appreciated.

Here is the info thats typically requested...

Code: Select all

~ inxi -Fxz
System:    Host: hp-p7-1154 Kernel: 4.15.0-30-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia
Machine:   System: Hewlett-Packard product: p7-1154
           Mobo: PEGATRON model: 2ACD v: 1.01 Bios: AMI v: 7.06 date: 08/11/2011
CPU:       Quad core AMD A6-3600 APU with Radeon HD Graphics (-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 16769
           clock speeds: max: 2100 MHz 1: 812 MHz 2: 814 MHz 3: 820 MHz 4: 837 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Cedar [Radeon HD 5000/6000/7350/8350 Series] bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1920x1080@60.00hz
           GLX Renderer: AMD CEDAR (DRM 2.50.0 / 4.15.0-30-generic, LLVM 5.0.0)
           GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller driver: snd_hda_intel bus-ID: 00:14.2
           Card-2 Advanced Micro Devices [AMD/ATI] Cedar HDMI Audio [Radeon HD 5400/6300 Series]
           driver: snd_hda_intel bus-ID: 01:00.1
           Sound: Advanced Linux Sound Architecture v: k4.15.0-30-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: d000 bus-ID: 03:00.0
           IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 1000.2GB (6.5% used) ID-1: /dev/sda model: ST31000524AS size: 1000.2GB
Partition: ID-1: / size: 322G used: 56G (19%) fs: ext4 dev: /dev/sda7
           ID-2: swap-1 size: 5.89GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 30.2C mobo: N/A gpu: 66.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 199 Uptime: 7 min Memory: 710.2/5946.1MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (zsh 5.1.1) inxi: 2.2.35 

Code: Select all

~ rfkill list
No result

Code: Select all

~ iwconfig
tun0      no wireless extensions.

lo        no wireless extensions.

enp3s0    no wireless extensions.
Last edited by karlchen on Thu Aug 09, 2018 10:34 am, edited 1 time in total.
Reason: replaced [b]old tags by [code] tags

mistermyz
Level 1
Level 1
Posts: 6
Joined: Thu Aug 09, 2018 10:15 am

Re: No Wifi after upgrading to 18.3

Post by mistermyz » Thu Aug 09, 2018 10:46 am

Code: Select all

~ lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 045e:0745 Microsoft Corp. Nano Transceiver v1.0 for Bluetooth
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 0461:4dd7 Primax Electronics, Ltd 
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

User avatar
karlchen
Level 19
Level 19
Posts: 9185
Joined: Sat Dec 31, 2011 7:21 am
Location: Germany

Re: No Wifi after upgrading to 18.3

Post by karlchen » Fri Aug 10, 2018 6:45 am

Hello, mistermyz.

I admit that I am unable to detect any hint in any of the reports, which you have posted, that there is any wifi interface at all.
Which kind of wifi interface should we see?
Is it an external wifi interface connect via USB perhaps?

Best regards,
Kark
Image
Linux Mint 18.1 64-bit Cinnamon Desktop, Total Commander 9.21a 64-bit
Ubuntu 18.04.1 32-bit Mate Desktop, Total Commander 9.21a 32-bit
Windows? - 1 window in every room

mistermyz
Level 1
Level 1
Posts: 6
Joined: Thu Aug 09, 2018 10:15 am

Re: No Wifi after upgrading to 18.3

Post by mistermyz » Sun Aug 19, 2018 4:43 pm

Code: Select all

Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169
           IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: 38:60:77:1e:64:b9

mistermyz
Level 1
Level 1
Posts: 6
Joined: Thu Aug 09, 2018 10:15 am

Re: No Wifi after upgrading to 18.3

Post by mistermyz » Sun Aug 19, 2018 4:48 pm

It's an older HP box - hp-p7-1154. Dual boot with Windows 10. Wifi works with Windows.
What other info would be helpful?

Thanks, Mark

Code: Select all

[hp-p7-1154] ➜ rtlwifi_new git:(extended) lscpu
Architecture:          x86_64
CPU op-mode(s):        32-bit, 64-bit
Byte Order:            Little Endian
CPU(s):                4
On-line CPU(s) list:   0-3
Thread(s) per core:    1
Core(s) per socket:    4
Socket(s):             1
NUMA node(s):          1
Vendor ID:             AuthenticAMD
CPU family:            18
Model:                 1
Model name:            AMD A6-3600 APU with Radeon(tm) HD Graphics
Stepping:              0
CPU MHz:               1174.094
CPU max MHz:           2100.0000
CPU min MHz:           800.0000
BogoMIPS:              4192.46
Virtualization:        AMD-V
L1d cache:             64K
L1i cache:             64K
L2 cache:              1024K
NUMA node0 CPU(s):     0-3
Flags:                 fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt cpb hw_pstate vmmcall arat npt lbrv svm_lock nrip_save pausefilter

mistermyz
Level 1
Level 1
Posts: 6
Joined: Thu Aug 09, 2018 10:15 am

Re: No Wifi after upgrading to 18.3

Post by mistermyz » Sun Aug 19, 2018 4:48 pm

Code: Select all

RELEASE=18.3
CODENAME=sylvia
EDITION="Cinnamon 64-bit"
DESCRIPTION="Linux Mint 18.3 Sylvia"
DESKTOP=Gnome
TOOLKIT=GTK
NEW_FEATURES_URL=http://www.linuxmint.com/rel_sylvia_cinnamon_whatsnew.php
RELEASE_NOTES_URL=http://www.linuxmint.com/rel_sylvia_cinnamon.php
USER_GUIDE_URL=help:linuxmint
GRUB_TITLE=Linux Mint 18.3 Cinnamon 64-bit

mistermyz
Level 1
Level 1
Posts: 6
Joined: Thu Aug 09, 2018 10:15 am

Re: No Wifi after upgrading to 18.3

Post by mistermyz » Sun Aug 19, 2018 4:51 pm

Kark

I am picking this up again and have added to the thread. Any help will be much appreciated.

Mark
karlchen wrote:
Fri Aug 10, 2018 6:45 am
Hello, mistermyz.

I admit that I am unable to detect any hint in any of the reports, which you have posted, that there is any wifi interface at all.
Which kind of wifi interface should we see?
Is it an external wifi interface connect via USB perhaps?

Best regards,
Kark

User avatar
mint4all
Level 2
Level 2
Posts: 74
Joined: Tue Feb 13, 2018 1:16 pm

Re: No Wifi after upgrading to 18.3

Post by mint4all » Sun Aug 19, 2018 5:58 pm

Greetings!

Is this an HP P7-type laptop, about 2011 vintage? If so, i've worked with that type of laptop a bit and have a few ideas. Please let me know.

Cheers, M4A

Post Reply

Return to “Wireless”