[SOLVED] HP 14-bp000nf wireless not working

Questions about WIFI networks and devices
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Sacha
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[SOLVED] HP 14-bp000nf wireless not working

Post by Sacha » Tue Aug 14, 2018 7:35 pm

I've just installed Linux Mint 19 on my daughters new HP 14-bp000nf laptop. Everything went fine but I wasn't prompted to connect to the Internet during installation and when the install was finished the wifi connection wasn't detected.

There doesn't appear to be a physical wifi switch.

I read up on this and one thing that came up was that it seems I should have avoided enabling secure boot during install, so eventually I decided to reinstall without secure boot and with an ethernet connection during installation. But the wifi still doesn't work.

I've tried various means to detect the wifi card and download drivers for it, but I'm more confused than when I started, and following procedures for other hp laptops seems a bit hit and miss.

Does anyone have any advice?
Last edited by Sacha on Fri Aug 17, 2018 11:54 am, edited 1 time in total.

Sacha
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Re: HP 14-bp000nf wireless not working

Post by Sacha » Wed Aug 15, 2018 3:20 pm

The network controller in question appears to be: Realtek RTL8723DE. Apparently I can download this and run some terminal commands to install it, so I'll try that first.

Sacha
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Re: HP 14-bp000nf wireless not working

Post by Sacha » Wed Aug 15, 2018 5:29 pm

I tried the instructions on this page: https://subinsb.com/install-realtek-d72 ... erequisite

Having applied all the relevant commands given to various users in the discussion section of that post, my terminal announced SUCCESS!

But my system still fails to detect the wifi...

Sacha
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Re: HP 14-bp000nf wireless not working

Post by Sacha » Fri Aug 17, 2018 5:35 am

Can it really be that no one has an answer for me? :(

I would have thought that since this driver has been available for some months, it would by now be automatically included in Linux Mint updates?

But it's still difficult to understand why there's no wifi if the driver has apparently been successfully installed...

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kc1di
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Re: HP 14-bp000nf wireless not working

Post by kc1di » Fri Aug 17, 2018 7:38 am

Follow JeremyB's suggestion in this thread :
viewtopic.php?t=270832
Good luck.
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
Registered Linux User #462608

Sacha
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Re: HP 14-bp000nf wireless not working

Post by Sacha » Fri Aug 17, 2018 10:59 am

Great, thanks for that link. I disabled secure boot in the BIOS, then followed the instructions, and it now works!

The signal is weak (around 40%) but I think these hp laptops must just have crap antennas...

JeremyB
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Re: [SOLVED] HP 14-bp000nf wireless not working

Post by JeremyB » Fri Aug 17, 2018 4:43 pm

Try the following and see if it makes any difference, the first command will disconnect wifi but the second command should bring it back on

Code: Select all

sudo modprobe -r rtl8723de
sudo modprobe rtl8723de ant_sel=2

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