Wireless card not detected - first installation of Mint 19 (SOLVED)

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YuvalH
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Posts: 4
Joined: Fri Sep 21, 2018 10:34 pm

Wireless card not detected - first installation of Mint 19 (SOLVED)

Post by YuvalH » Sat Sep 22, 2018 4:54 pm

Hi,

I'm hoping for some help as am completely clueless as to how to get going. I've installed mint and partitioned in accordance with online tutorials. All worked like a charm, except that there's no wifi, no suggested drivers, and no card detected (from what I gather). I've run diagnostics I found on other similar threads and have the info below.

Can anyone please advise or send me to the correct thread (I can't be the first one...)

Thank you in advance.

Code: Select all

########## wireless info START ##########

Report from: 22 Sep 2018 21:44 BST +0100

Booted last: 22 Sep 2018 00:00 BST +0100

Script from: 10 Jan 2018 20:04 UTC +0000

##### release ###########################

Distributor ID:	LinuxMint
Description:	Linux Mint 19 Tara
Release:	19
Codename:	tara

##### kernel ############################

Linux 4.15.0-34-generic #37-Ubuntu SMP Mon Aug 27 15:21:48 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=1

##### desktop ###########################

Cinnamon

##### lspci #############################

02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
	Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:8330]
	Kernel driver in use: r8169

03:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:d723]
	Subsystem: Hewlett-Packard Company Device [103c:8319]

##### lsusb #############################

Bus 001 Device 003: ID 0bda:b009 Realtek Semiconductor Corp. 
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 05c8:03ac Cheng Uei Precision Industry Co., Ltd (Foxlink) 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

##### lsmod #############################

hp_wmi                 16384  0
sparse_keymap          16384  1 hp_wmi
wmi_bmof               16384  0
wmi                    24576  2 wmi_bmof,hp_wmi

##### interfaces ########################

[/etc/network/interfaces]
auto lo
iface lo inet loopback

##### ifconfig ##########################

bnep0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.44.141  netmask 255.255.255.0  broadcast 192.168.44.255
        inet6 fe80::3d30:96ae:7220:4609  prefixlen 64  scopeid 0x20<link>
        ether <MAC address>  txqueuelen 1000  (Ethernet)
        RX packets 493  bytes 67721 (67.7 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 701  bytes 60454 (60.4 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

enp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.1.151  netmask 255.255.255.0  broadcast 192.168.1.255
        inet6 fe80::1761:db79:e76e:917  prefixlen 64  scopeid 0x20<link>
        ether <MAC address>  txqueuelen 1000  (Ethernet)
        RX packets 3176  bytes 1516468 (1.5 MB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 3186  bytes 606715 (606.7 KB)
        TX errors 1  dropped 0 overruns 0  carrier 0  collisions 0

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 1572  bytes 138890 (138.8 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 1572  bytes 138890 (138.8 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

##### iwconfig ##########################

enp2s0    no wireless extensions.

bnep0     no wireless extensions.

lo        no wireless extensions.

##### route #############################

Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
0.0.0.0         192.168.1.1     0.0.0.0         UG    100    0        0 enp2s0
0.0.0.0         192.168.44.1    0.0.0.0         UG    20750  0        0 bnep0
169.254.0.0     0.0.0.0         255.255.0.0     U     1000   0        0 bnep0
192.168.1.0     0.0.0.0         255.255.255.0   U     100    0        0 enp2s0
192.168.44.0    0.0.0.0         255.255.255.0   U     750    0        0 bnep0

##### resolv.conf #######################

nameserver 127.0.0.53
search default

##### network managers ##################

Installed:

	NetworkManager

Running:

root       720     1  0 21:24 ?        00:00:00 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

GENERAL.DEVICE:                         enp2s0
GENERAL.TYPE:                           ethernet
GENERAL.NM-TYPE:                        NMDeviceEthernet
GENERAL.VENDOR:                         Realtek Semiconductor Co., Ltd.
GENERAL.PRODUCT:                        RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
GENERAL.DRIVER:                         r8169
GENERAL.DRIVER-VERSION:                 2.3LK-NAPI
GENERAL.FIRMWARE-VERSION:               --
GENERAL.HWADDR:                         <MAC address>
GENERAL.MTU:                            1500
GENERAL.STATE:                          100 (connected)
GENERAL.REASON:                         0 (No reason given)
GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:02.2/0000:02:00.0/net/enp2s0
GENERAL.IP-IFACE:                       enp2s0
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     Wired connection 1
GENERAL.CON-UUID:                       cf2e9b89-fbd0-3fcd-9474-4b5ae52ef389
GENERAL.CON-PATH:                       /org/freedesktop/NetworkManager/ActiveConnection/3
GENERAL.METERED:                        no (guessed)
CAPABILITIES.CARRIER-DETECT:            yes
CAPABILITIES.SPEED:                     100 Mb/s
CAPABILITIES.IS-SOFTWARE:               no
CAPABILITIES.SRIOV:                     no
WIRED-PROPERTIES.CARRIER:               on
IP4.ADDRESS[1]:                         192.168.1.151/24
IP4.GATEWAY:                            192.168.1.1
IP4.ROUTE[1]:                           dst = 0.0.0.0/0, nh = 192.168.1.1, mt = 100
IP4.ROUTE[2]:                           dst = 192.168.1.0/24, nh = 0.0.0.0, mt = 100
IP4.DNS[1]:                             192.168.1.1
IP4.DOMAIN[1]:                          default
DHCP4.OPTION[1]:                        requested_subnet_mask = 1
DHCP4.OPTION[2]:                        requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[3]:                        subnet_mask = 255.255.255.0
DHCP4.OPTION[4]:                        domain_name_servers = 192.168.1.1
DHCP4.OPTION[5]:                        ip_address = 192.168.1.151
DHCP4.OPTION[6]:                        requested_static_routes = 1
DHCP4.OPTION[7]:                        dhcp_server_identifier = 192.168.1.1
DHCP4.OPTION[8]:                        requested_time_offset = 1
DHCP4.OPTION[9]:                        broadcast_address = 192.168.1.255
DHCP4.OPTION[10]:                       requested_interface_mtu = 1
DHCP4.OPTION[11]:                       dhcp_rebinding_time = 151200
DHCP4.OPTION[12]:                       requested_domain_name_servers = 1
DHCP4.OPTION[13]:                       dhcp_message_type = 5
DHCP4.OPTION[14]:                       requested_broadcast_address = 1
DHCP4.OPTION[15]:                       dhcp_renewal_time = 86400
DHCP4.OPTION[16]:                       routers = 192.168.1.1
DHCP4.OPTION[17]:                       wpad = \\n\\000
DHCP4.OPTION[18]:                       requested_domain_name = 1
DHCP4.OPTION[19]:                       domain_name = default
DHCP4.OPTION[20]:                       requested_routers = 1
DHCP4.OPTION[21]:                       expiry = 1537821230
DHCP4.OPTION[22]:                       host_name = yh-HP-Laptop-15-bw0xx
DHCP4.OPTION[23]:                       requested_wpad = 1
DHCP4.OPTION[24]:                       requested_netbios_scope = 1
DHCP4.OPTION[25]:                       requested_ms_classless_static_routes = 1
DHCP4.OPTION[26]:                       requested_netbios_name_servers = 1
DHCP4.OPTION[27]:                       network_number = 192.168.1.0
DHCP4.OPTION[28]:                       requested_domain_search = 1
DHCP4.OPTION[29]:                       requested_ntp_servers = 1
DHCP4.OPTION[30]:                       next_server = 192.168.1.1
DHCP4.OPTION[31]:                       requested_host_name = 1
DHCP4.OPTION[32]:                       dhcp_lease_time = 172800
IP6.ADDRESS[1]:                         fe80::1761:db79:e76e:917/64
IP6.GATEWAY:                            --
IP6.ROUTE[1]:                           dst = fe80::/64, nh = ::, mt = 100
IP6.ROUTE[2]:                           dst = ff00::/8, nh = ::, mt = 256, table=255
IP6.ROUTE[3]:                           dst = fe80::/64, nh = ::, mt = 256
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{1}
CONNECTIONS.AVAILABLE-CONNECTIONS[1]:   cf2e9b89-fbd0-3fcd-9474-4b5ae52ef389 | Wired connection 1

GENERAL.DEVICE:                         <MAC address>
GENERAL.TYPE:                           bt
GENERAL.NM-TYPE:                        NMDeviceBt
GENERAL.VENDOR:                         --
GENERAL.PRODUCT:                        --
GENERAL.DRIVER:                         bluez
GENERAL.DRIVER-VERSION:                 --
GENERAL.FIRMWARE-VERSION:               --
GENERAL.HWADDR:                         <MAC address>
GENERAL.MTU:                            1500
GENERAL.STATE:                          100 (connected)
GENERAL.REASON:                         0 (No reason given)
GENERAL.UDI:                            /org/bluez/hci0/dev_AC_37_43_FF_6F_D0
GENERAL.IP-IFACE:                       bnep0
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     Pixel Network
GENERAL.CON-UUID:                       30405197-9ed4-4087-80ea-bfd19c2aab79
GENERAL.CON-PATH:                       /org/freedesktop/NetworkManager/ActiveConnection/2
GENERAL.METERED:                        yes (guessed)
CAPABILITIES.CARRIER-DETECT:            no
CAPABILITIES.SPEED:                     unknown
CAPABILITIES.IS-SOFTWARE:               no
CAPABILITIES.SRIOV:                     no
IP4.ADDRESS[1]:                         192.168.44.141/24
IP4.GATEWAY:                            192.168.44.1
IP4.ROUTE[1]:                           dst = 0.0.0.0/0, nh = 192.168.44.1, mt = 20750
IP4.ROUTE[2]:                           dst = 192.168.44.0/24, nh = 0.0.0.0, mt = 750
IP4.ROUTE[3]:                           dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000
IP4.DNS[1]:                             192.168.44.1
DHCP4.OPTION[1]:                        requested_subnet_mask = 1
DHCP4.OPTION[2]:                        requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[3]:                        subnet_mask = 255.255.255.0
DHCP4.OPTION[4]:                        domain_name_servers = 192.168.44.1
DHCP4.OPTION[5]:                        ip_address = 192.168.44.141
DHCP4.OPTION[6]:                        requested_static_routes = 1
DHCP4.OPTION[7]:                        dhcp_server_identifier = 192.168.44.1
DHCP4.OPTION[8]:                        requested_time_offset = 1
DHCP4.OPTION[9]:                        broadcast_address = 192.168.44.255
DHCP4.OPTION[10]:                       requested_interface_mtu = 1
DHCP4.OPTION[11]:                       dhcp_rebinding_time = 3150
DHCP4.OPTION[12]:                       requested_domain_name_servers = 1
DHCP4.OPTION[13]:                       dhcp_message_type = 5
DHCP4.OPTION[14]:                       dhcp_renewal_time = 1800
DHCP4.OPTION[15]:                       routers = 192.168.44.1
DHCP4.OPTION[16]:                       requested_broadcast_address = 1
DHCP4.OPTION[17]:                       requested_domain_name = 1
DHCP4.OPTION[18]:                       requested_routers = 1
DHCP4.OPTION[19]:                       expiry = 1537651974
DHCP4.OPTION[20]:                       host_name = yh-HP-Laptop-15-bw0xx
DHCP4.OPTION[21]:                       requested_wpad = 1
DHCP4.OPTION[22]:                       requested_netbios_scope = 1
DHCP4.OPTION[23]:                       requested_ms_classless_static_routes = 1
DHCP4.OPTION[24]:                       requested_netbios_name_servers = 1
DHCP4.OPTION[25]:                       network_number = 192.168.44.0
DHCP4.OPTION[26]:                       requested_domain_search = 1
DHCP4.OPTION[27]:                       next_server = 192.168.44.1
DHCP4.OPTION[28]:                       requested_ntp_servers = 1
DHCP4.OPTION[29]:                       vendor_encapsulated_options = ANDROID_METERED
DHCP4.OPTION[30]:                       requested_host_name = 1
DHCP4.OPTION[31]:                       dhcp_lease_time = 3600
IP6.ADDRESS[1]:                         fe80::3d30:96ae:7220:4609/64
IP6.GATEWAY:                            --
IP6.ROUTE[1]:                           dst = ff00::/8, nh = ::, mt = 256, table=255
IP6.ROUTE[2]:                           dst = fe80::/64, nh = ::, mt = 256
IP6.ROUTE[3]:                           dst = fe80::/64, nh = ::, mt = 750
BLUETOOTH.CAPABILITIES:                 NAP
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{2}
CONNECTIONS.AVAILABLE-CONNECTIONS[1]:   30405197-9ed4-4087-80ea-bfd19c2aab79 | Pixel Network

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager.conf ###############

[main]
plugins=ifupdown,keyfile

[ifupdown]
managed=false

[device]
wifi.scan-rand-mac-address=no

##### NetworkManager profiles ###########

##### Netplan config ####################

[/etc/netplan/1-network-manager-all.yaml]
network:
  version: 2
  renderer: NetworkManager

##### iw reg get ########################

Region: Europe/London (based on set time zone)

global
country 00: DFS-UNSET
	(2402 - 2472 @ 40), (6, 20), (N/A)
	(2457 - 2482 @ 20), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
	(2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
	(5170 - 5250 @ 80), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
	(5250 - 5330 @ 80), (6, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
	(5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
	(5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
	(57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

enp2s0    no frequency information.

bnep0     no frequency information.

lo        no frequency information.

##### iwlist scan #######################

enp2s0    Interface doesn't support scanning.

bnep0     Interface doesn't support scanning.

lo        Interface doesn't support scanning.

##### module infos ######################

##### module parameters #################

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/amd64-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist i2c_i801
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

##### rc.local ##########################

grep: /etc/rc.local: No such file or directory

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

[   23.074549] Bluetooth: hci0: rtl: examining hci_ver=08 hci_rev=000d lmp_ver=08 lmp_subver=8723
[   23.074552] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723d_config.bin
[   23.125963] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723d_fw.bin
[ 1173.650226] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2

########## wireless info END ############
Last edited by YuvalH on Sat Sep 22, 2018 5:23 pm, edited 3 times in total.

JeremyB
Level 19
Level 19
Posts: 9182
Joined: Fri Feb 21, 2014 8:17 am

Re: Wireless card not detected - first installation of Mint 19

Post by JeremyB » Sat Sep 22, 2018 4:58 pm

I would do

Code: Select all

sudo apt-get install dkms git build-essential
git clone -b extended https://github.com/lwfinger/rtlwifi_new.git
sudo dkms add ./rtlwifi_new
sudo dkms install rtlwifi-new/0.6
sudo cp -r rtlwifi_new/firmware/rtlwifi/ /lib/firmware/rtlwifi
echo "options rtl8723de ant_sel=2" | sudo tee /etc/modprobe.d/rtl8723de.conf
Reboot, check in BIOS/UEFI settings to make sure Secure Boot is disabled and boot into Linux Mint

YuvalH
Level 1
Level 1
Posts: 4
Joined: Fri Sep 21, 2018 10:34 pm

Re: Wireless card not detected - first installation of Mint 19 (SOLVED)

Post by YuvalH » Sat Sep 22, 2018 5:26 pm

I obviously have no idea what you had me do, but needless to say it worked!

Thank you so much JeremyB

I have seen your posts on this topic before and have seen the results, I'm actually a bit star struck...

Your work here is truly amazing.

Thanks so much!

(If you want to try to explain what happened that would be great, I have a lot to learn...)

User avatar
Pjotr
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Posts: 10903
Joined: Mon Mar 07, 2011 10:18 am
Location: The Netherlands (Holland)
Contact:

Re: Wireless card not detected - first installation of Mint 19 (SOLVED)

Post by Pjotr » Sat Sep 22, 2018 6:33 pm

You've just installed build tools, downloaded a construction kit for a new Wifi driver, used the build tools to build that new Wifi driver, installed that driver, and finally you've instructed that new driver to use another antenna than the default one. :)
Tip: 10 things to do after installing Linux Mint 19 Tara
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
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All in all, horse sense simply makes sense.

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