Having difficulty with my laptops wifi
I have an Intel 9560NGW R in a dell 5482 14" laptop and have no trouble on fedora or stock ubuntu, but in mint 19 and 19.1 I get bluetooth but no wifi.
I have run the wireless script that is often recommended and results are below..
Any help would be greatly appreciated
BT working but no wifi Mint 19 (and 19.1) intel 9560
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BT working but no wifi Mint 19 (and 19.1) intel 9560
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: BT working but no wifi Mint 19 (and 19.1) intel 9560
########## wireless info START ##########
Report from: 04 Dec 2018 03:50 UTC +0000
Booted last: 04 Dec 2018 00:00 UTC +0000
Script from: 22 Oct 2018 03:34 UTC +0000
##### release ###########################
Distributor ID: LinuxMint
Description: Linux Mint 19.1 Tessa
Release: 19.1
Codename: tessa
##### kernel ############################
Linux 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
Parameters: file=/cdrom/preseed/linuxmint.seed, boot=casper, iso-scan/filename=, quiet, splash, --
##### desktop ###########################
Cinnamon
##### lspci #############################
00:14.3 Network controller [0280]: Intel Corporation Device [8086:9df0] (rev 30)
Subsystem: Intel Corporation Device [8086:4234]
00:15.0 Serial bus controller [0c80]: Intel Corporation Device [8086:9de8] (rev 30)
##### lsusb #############################
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 174c:1153 ASMedia Technology Inc. ASM2115 SATA 6Gb/s bridge
Bus 001 Device 002: ID 13fe:4200 Kingston Technology Company Inc.
Bus 001 Device 003: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
##### PCMCIA card info ##################
##### rfkill ############################
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
##### secure boot #######################
SecureBoot disabled
##### lsmod #############################
dell_laptop 20480 0
dell_smbios_wmi 16384 0
dell_wmi 16384 0
dell_smbios 16384 4 dell_wmi,dell_laptop,dell_smbios_wmi,dell_smbios_smm
dell_wmi_descriptor 16384 2 dell_wmi,dell_smbios_wmi
wmi_bmof 16384 0
sparse_keymap 16384 2 dell_wmi,intel_hid
wmi 24576 4 dell_wmi,wmi_bmof,dell_wmi_descriptor,dell_smbios_wmi
video 40960 3 dell_wmi,dell_laptop,i915
##### interfaces ########################
[/etc/network/interfaces]
auto lo
iface lo inet loopback
##### ifconfig ##########################
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback <MAC address> brd <MAC address>
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
##### iwconfig ##########################
lo no wireless extensions.
##### route #############################
##### resolv.conf #######################
[777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']
nameserver 127.0.0.53
##### network managers ##################
Installed:
NetworkManager
Running:
root 1178 1 0 03:26 ? 00:00:00 /usr/sbin/NetworkManager --no-daemon
##### NetworkManager info ###############
##### NetworkManager.state ##############
cat: /var/lib/NetworkManager/NetworkManager.state: No such file or directory
##### NetworkManager config #############
[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 3
[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no
[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved
[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:wwan
[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com/
[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-mac-addr-change-wifi]
match-device=driver:rtl8723bs,driver:rtl8189es,driver:r8188eu,driver:8188eu,driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no
wifi.cloned-mac-address=preserve
ethernet.cloned-mac-address=preserve
##### NetworkManager profiles ###########
##### Netplan config ####################
[/etc/netplan/1-network-manager-all.yaml]
network:
version: 2
renderer: NetworkManager
##### iw reg get ########################
Region: Etc/UTC (based on set time zone)
global
country 00: DFS-UNSET
(2402 - 2472 @ 40), (6, 20), (N/A)
(2457 - 2482 @ 20), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
(2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
(5170 - 5250 @ 80), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
(5250 - 5330 @ 80), (6, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
(5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
(5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
(57240 - 63720 @ 2160), (N/A, 0), (N/A)
##### iwlist channels ###################
lo no frequency information.
##### iwlist scan #######################
lo Interface doesn't support scanning.
##### module infos ######################
##### module parameters #################
##### /etc/modules ######################
##### modprobe options ##################
[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci
[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac
[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off
[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211
##### rc.local ##########################
grep: /etc/rc.local: No such file or directory
##### pm-utils ##########################
##### udev rules ########################
##### dmesg #############################
[ 13.128851] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[ 13.234520] Bluetooth: hci0: Found device firmware: intel/ibt-17-16-1.sfi
[ 14.429535] Bluetooth: hci0: Waiting for firmware download to complete
########## wireless info END ############
Report from: 04 Dec 2018 03:50 UTC +0000
Booted last: 04 Dec 2018 00:00 UTC +0000
Script from: 22 Oct 2018 03:34 UTC +0000
##### release ###########################
Distributor ID: LinuxMint
Description: Linux Mint 19.1 Tessa
Release: 19.1
Codename: tessa
##### kernel ############################
Linux 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
Parameters: file=/cdrom/preseed/linuxmint.seed, boot=casper, iso-scan/filename=, quiet, splash, --
##### desktop ###########################
Cinnamon
##### lspci #############################
00:14.3 Network controller [0280]: Intel Corporation Device [8086:9df0] (rev 30)
Subsystem: Intel Corporation Device [8086:4234]
00:15.0 Serial bus controller [0c80]: Intel Corporation Device [8086:9de8] (rev 30)
##### lsusb #############################
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 174c:1153 ASMedia Technology Inc. ASM2115 SATA 6Gb/s bridge
Bus 001 Device 002: ID 13fe:4200 Kingston Technology Company Inc.
Bus 001 Device 003: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
##### PCMCIA card info ##################
##### rfkill ############################
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
##### secure boot #######################
SecureBoot disabled
##### lsmod #############################
dell_laptop 20480 0
dell_smbios_wmi 16384 0
dell_wmi 16384 0
dell_smbios 16384 4 dell_wmi,dell_laptop,dell_smbios_wmi,dell_smbios_smm
dell_wmi_descriptor 16384 2 dell_wmi,dell_smbios_wmi
wmi_bmof 16384 0
sparse_keymap 16384 2 dell_wmi,intel_hid
wmi 24576 4 dell_wmi,wmi_bmof,dell_wmi_descriptor,dell_smbios_wmi
video 40960 3 dell_wmi,dell_laptop,i915
##### interfaces ########################
[/etc/network/interfaces]
auto lo
iface lo inet loopback
##### ifconfig ##########################
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback <MAC address> brd <MAC address>
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
##### iwconfig ##########################
lo no wireless extensions.
##### route #############################
##### resolv.conf #######################
[777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']
nameserver 127.0.0.53
##### network managers ##################
Installed:
NetworkManager
Running:
root 1178 1 0 03:26 ? 00:00:00 /usr/sbin/NetworkManager --no-daemon
##### NetworkManager info ###############
##### NetworkManager.state ##############
cat: /var/lib/NetworkManager/NetworkManager.state: No such file or directory
##### NetworkManager config #############
[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 3
[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no
[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved
[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:wwan
[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com/
[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-mac-addr-change-wifi]
match-device=driver:rtl8723bs,driver:rtl8189es,driver:r8188eu,driver:8188eu,driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no
wifi.cloned-mac-address=preserve
ethernet.cloned-mac-address=preserve
##### NetworkManager profiles ###########
##### Netplan config ####################
[/etc/netplan/1-network-manager-all.yaml]
network:
version: 2
renderer: NetworkManager
##### iw reg get ########################
Region: Etc/UTC (based on set time zone)
global
country 00: DFS-UNSET
(2402 - 2472 @ 40), (6, 20), (N/A)
(2457 - 2482 @ 20), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
(2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
(5170 - 5250 @ 80), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
(5250 - 5330 @ 80), (6, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
(5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
(5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
(57240 - 63720 @ 2160), (N/A, 0), (N/A)
##### iwlist channels ###################
lo no frequency information.
##### iwlist scan #######################
lo Interface doesn't support scanning.
##### module infos ######################
##### module parameters #################
##### /etc/modules ######################
##### modprobe options ##################
[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci
[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac
[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off
[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211
##### rc.local ##########################
grep: /etc/rc.local: No such file or directory
##### pm-utils ##########################
##### udev rules ########################
##### dmesg #############################
[ 13.128851] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[ 13.234520] Bluetooth: hci0: Found device firmware: intel/ibt-17-16-1.sfi
[ 14.429535] Bluetooth: hci0: Waiting for firmware download to complete
########## wireless info END ############