BT working but no wifi Mint 19 (and 19.1) intel 9560

Questions about Wi-Fi and other network devices, file sharing, firewalls, connection sharing etc
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joele

BT working but no wifi Mint 19 (and 19.1) intel 9560

Post by joele »

Having difficulty with my laptops wifi

I have an Intel 9560NGW R in a dell 5482 14" laptop and have no trouble on fedora or stock ubuntu, but in mint 19 and 19.1 I get bluetooth but no wifi.

I have run the wireless script that is often recommended and results are below..

Any help would be greatly appreciated ;-)
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
joele

Re: BT working but no wifi Mint 19 (and 19.1) intel 9560

Post by joele »

########## wireless info START ##########

Report from: 04 Dec 2018 03:50 UTC +0000

Booted last: 04 Dec 2018 00:00 UTC +0000

Script from: 22 Oct 2018 03:34 UTC +0000

##### release ###########################

Distributor ID: LinuxMint
Description: Linux Mint 19.1 Tessa
Release: 19.1
Codename: tessa

##### kernel ############################

Linux 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Parameters: file=/cdrom/preseed/linuxmint.seed, boot=casper, iso-scan/filename=, quiet, splash, --

##### desktop ###########################

Cinnamon

##### lspci #############################

00:14.3 Network controller [0280]: Intel Corporation Device [8086:9df0] (rev 30)
Subsystem: Intel Corporation Device [8086:4234]

00:15.0 Serial bus controller [0c80]: Intel Corporation Device [8086:9de8] (rev 30)

##### lsusb #############################

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 174c:1153 ASMedia Technology Inc. ASM2115 SATA 6Gb/s bridge
Bus 001 Device 002: ID 13fe:4200 Kingston Technology Company Inc.
Bus 001 Device 003: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no

##### secure boot #######################

SecureBoot disabled

##### lsmod #############################

dell_laptop 20480 0
dell_smbios_wmi 16384 0
dell_wmi 16384 0
dell_smbios 16384 4 dell_wmi,dell_laptop,dell_smbios_wmi,dell_smbios_smm
dell_wmi_descriptor 16384 2 dell_wmi,dell_smbios_wmi
wmi_bmof 16384 0
sparse_keymap 16384 2 dell_wmi,intel_hid
wmi 24576 4 dell_wmi,wmi_bmof,dell_wmi_descriptor,dell_smbios_wmi
video 40960 3 dell_wmi,dell_laptop,i915

##### interfaces ########################

[/etc/network/interfaces]
auto lo
iface lo inet loopback

##### ifconfig ##########################

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback <MAC address> brd <MAC address>
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever

##### iwconfig ##########################

lo no wireless extensions.

##### route #############################

##### resolv.conf #######################

[777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']

nameserver 127.0.0.53

##### network managers ##################

Installed:

NetworkManager

Running:

root 1178 1 0 03:26 ? 00:00:00 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

##### NetworkManager.state ##############

cat: /var/lib/NetworkManager/NetworkManager.state: No such file or directory

##### NetworkManager config #############

[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 3

[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no

[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved

[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:wwan

[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com/

[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-mac-addr-change-wifi]
match-device=driver:rtl8723bs,driver:rtl8189es,driver:r8188eu,driver:8188eu,driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no
wifi.cloned-mac-address=preserve
ethernet.cloned-mac-address=preserve

##### NetworkManager profiles ###########

##### Netplan config ####################

[/etc/netplan/1-network-manager-all.yaml]
network:
version: 2
renderer: NetworkManager

##### iw reg get ########################

Region: Etc/UTC (based on set time zone)

global
country 00: DFS-UNSET
(2402 - 2472 @ 40), (6, 20), (N/A)
(2457 - 2482 @ 20), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
(2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
(5170 - 5250 @ 80), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
(5250 - 5330 @ 80), (6, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
(5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
(5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
(57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

lo no frequency information.

##### iwlist scan #######################

lo Interface doesn't support scanning.

##### module infos ######################

##### module parameters #################

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

##### rc.local ##########################

grep: /etc/rc.local: No such file or directory

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

[ 13.128851] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[ 13.234520] Bluetooth: hci0: Found device firmware: intel/ibt-17-16-1.sfi
[ 14.429535] Bluetooth: hci0: Waiting for firmware download to complete

########## wireless info END ############
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