(Solved) No wifi -- HP BS180TX Laptop RTL8723DE chipset

[richardc123]

Hi,

I am in the US and trying to help a friend in India get her wifi working. Usually things between these 2 countries are the other way around, what is this world coming to? She has an HP BS180TX laptop, and currently a working ethernet connection for internet. The wifi/bluetooth chipset is RTL8723DE. I have read some of the one million posts on this forum regarding RTL chipsets.

Attaching a wifi-info.txt file generated from a command by Jeremy, given in some other post. In other words, I can work with her and she types a command and sends me the result. We tried installing a driver. Hopefully the file attached will give some help to people as to where we are now.

Well, short but sweet, what next? Any help appreciated.

Rich

[JeremyB]

This usually works

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sudo apt-get install dkms git build-essential
git clone -b extended https://github.com/lwfinger/rtlwifi_new.git
sudo dkms add ./rtlwifi_new
sudo dkms install rtlwifi-new/0.6
sudo cp -r rtlwifi_new/firmware/rtlwifi/ /lib/firmware/rtlwifi/
echo "options rtl8723de ant_sel=2" | sudo tee /etc/modprobe.d/rtl8723de.conf

Reboot

[richardc123]

Will let you know the result. Right now it's 4 am in India.

[richardc123]

Still don't have update from my friend in India. I sent her a link to this, don't know what happened. Crossing fingers.

[Valinux]

Hello, I am the person in India who is having this problem. I think it is easier if I post myself. So, I run the lines as suggested. Everything went fine in the terminal, but after rebooting the computer, the wifi is still "unavailable". I unplugged the ethernet cable before doing it, as I read somewhere it could be a problem. Do you have any other suggestions? Thanks.

[JeremyB]

Open a terminal and paste the following command in

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./wireless-info && cat wireless-info.txt | nc termbin.com 9999

Post termbin URL from terminal

[Valinux]

Hi,
Here is the result, attached.

[JeremyB]

Reboot and run the script again

[Valinux]

I did it. Here is the script attached.

[JeremyB]

Post results for

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ls /lib/firmware/rtlwifi

[Valinux]

Here it is:

Screenshot from 2019-02-07 14-50-50.png

]

[JeremyB]

Ok, do

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cd /lib/firmware/rtlwifi
sudo wget https://github.com/lwfinger/rtlwifi_new/raw/extended/firmware/rtlwifi/rtl8192defw.bin

reboot

[Valinux]

Ok, I ran the script (took a screenshot if you want it) and then reboot with the ethernet connected: no wireless available. Did the same with no cable: same.

[richardc123]

Jeremy, is it possible in your last post, that at the end of the second line you meant to have rtl8723defw.bin not rtl8192defw.bin ??

[JeremyB]

yes, that was my intentention

Code: Select all

cd /lib/firmware/rtlwifi
sudo wget https://github.com/lwfinger/rtlwifi_new/raw/extended/firmware/rtlwifi/rtl8723defw.bin

[Valinux]

Wow! Thank you! Wifi is recognized now. But I still have a problem: it requires authentication, and after I put the password, the "connect" button doesn't highlight, and if I press "enter", nothing happens, so I cannot connect to the wifi. Could you help me with this?

[JeremyB]

There is a minimum character limit on wifi passwords, I seem to think you need 8

[Valinux]

Ah ok! So, I will change my password: it is too short. Thanks. I will let you know.

[Valinux]

You were right: I changed my password and could click on connect. Then it said "connecting" and the authentication window kept popping up asking for the password many times. I don't understand why. I reboot the laptop, and it is the same. Any idea?

[JeremyB]

Run the wireless script one more time