No Wireless on HP Laptop, Mint 19.1 Cinnamon

Questions about WIFI networks and devices
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faerynx
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Posts: 1
Joined: Thu Jul 25, 2019 9:21 pm

No Wireless on HP Laptop, Mint 19.1 Cinnamon

Post by faerynx » Thu Jul 25, 2019 9:27 pm

HP Notebook 15-bs059od
I am able to use USB tethering with my phone to connect to the internet, but I can't figure out how to get wireless activated. The Driver Manager says "no proprietary drivers found. The HP website doesn't have Linux drivers for my laptop.
Here are the lspci results:

Code: Select all

<pre>00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
	Subsystem: Hewlett-Packard Company Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
	Flags: bus master, fast devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=10 &lt;?&gt;

00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02) (prog-if 00 [VGA controller])
	Subsystem: Hewlett-Packard Company HD Graphics 620
	Flags: bus master, fast devsel, latency 0, IRQ 127
	Memory at b0000000 (64-bit, non-prefetchable) [size=16M]
	Memory at a0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at 5000 [size=64]
	[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
	Capabilities: [40] Vendor Specific Information: Len=0c &lt;?&gt;
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [100] Process Address Space ID (PASID)
	Capabilities: [200] Address Translation Service (ATS)
	Capabilities: [300] Page Request Interface (PRI)
	Kernel driver in use: i915
	Kernel modules: i915

00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 02)
	Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at b1220000 (64-bit, non-prefetchable) [size=32K]
	Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 3
	Capabilities: [e0] Vendor Specific Information: Len=0c &lt;?&gt;
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device

00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
	Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
	Flags: bus master, fast devsel, latency 0, IRQ 255
	Memory at b1232000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [dc] Power Management version 2
	Capabilities: [f0] PCI Advanced Features

00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) (prog-if 30 [XHCI])
	Subsystem: Hewlett-Packard Company Sunrise Point-LP USB 3.0 xHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 124
	Memory at b1210000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [70] Power Management version 2
	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
	Kernel driver in use: xhci_hcd

00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
	Subsystem: Hewlett-Packard Company Sunrise Point-LP Thermal subsystem
	Flags: bus master, fast devsel, latency 0, IRQ 18
	Memory at b1233000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
	Kernel driver in use: intel_pch_thermal
	Kernel modules: intel_pch_thermal

00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
	Subsystem: Hewlett-Packard Company Sunrise Point-LP CSME HECI
	Flags: bus master, fast devsel, latency 0, IRQ 128
	Memory at b1234000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: mei_me
	Kernel modules: mei_me

00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21) (prog-if 01 [AHCI 1.0])
	Subsystem: Hewlett-Packard Company Sunrise Point-LP SATA Controller [AHCI mode]
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 125
	Memory at b1230000 (32-bit, non-prefetchable) [size=8K]
	Memory at b1237000 (32-bit, non-prefetchable) [size=256]
	I/O ports at 5080 [size=8]
	I/O ports at 5088 [size=4]
	I/O ports at 5060 [size=32]
	Memory at b1235000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Kernel driver in use: ahci
	Kernel modules: ahci

00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 122
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: 00004000-00004fff
	Memory behind bridge: b1100000-b11fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Hewlett-Packard Company Sunrise Point-LP PCI Express Root Port
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [220] #19
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 123
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 00003000-00003fff
	Memory behind bridge: b1000000-b10fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Hewlett-Packard Company Sunrise Point-LP PCI Express Root Port
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [220] #19
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1f.0 ISA bridge: Intel Corporation Intel(R) 100 Series Chipset Family LPC Controller/eSPI Controller - 9D4E (rev 21)
	Subsystem: Hewlett-Packard Company Device 832a
	Flags: bus master, medium devsel, latency 0

00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
	Subsystem: Hewlett-Packard Company Sunrise Point-LP PMC
	Flags: bus master, fast devsel, latency 0
	Memory at b122c000 (32-bit, non-prefetchable) [size=16K]

00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80)
	Subsystem: Hewlett-Packard Company Sunrise Point-LP HD Audio
	Flags: bus master, fast devsel, latency 32, IRQ 129
	Memory at b1228000 (64-bit, non-prefetchable) [size=16K]
	Memory at b1200000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [50] Power Management version 3
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel, snd_soc_skl

00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
	Subsystem: Hewlett-Packard Company Sunrise Point-LP SMBus
	Flags: medium devsel, IRQ 255
	Memory at b1236000 (64-bit, non-prefetchable) [size=256]
	I/O ports at 5040 [size=32]
	Kernel modules: i2c_i801

01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
	Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
	Flags: bus master, fast devsel, latency 0, IRQ 126
	I/O ports at 4000 [size=256]
	Memory at b1104000 (64-bit, non-prefetchable) [size=4K]
	Memory at b1100000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 01
	Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 01-00-00-00-68-4c-e0-00
	Capabilities: [170] Latency Tolerance Reporting
	Capabilities: [178] L1 PM Substates
	Kernel driver in use: r8169
	Kernel modules: r8169

02:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device d723
	Subsystem: Hewlett-Packard Company Device 8319
	Flags: fast devsel, IRQ 255
	I/O ports at 3000 [size=256]
	Memory at b1000000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [148] Virtual Channel
	Capabilities: [168] Device Serial Number 00-e0-4c-00-00-00-00-00
	Capabilities: [178] Latency Tolerance Reporting
	Capabilities: [180] L1 PM Substates

</pre>

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kc1di
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Posts: 5255
Joined: Mon Sep 08, 2008 8:44 pm
Location: Maine USA

Re: No Wireless on HP Laptop, Mint 19.1 Cinnamon

Post by kc1di » Fri Jul 26, 2019 5:59 am

Hello and Welcome to Linux Mint Forums,
Your machine has a Realtek wifi card, they can be problematic to get going on linux.
But not impossible. here is a page that will be of help follow the instructions carefully and you should be able to get it going.
good Luck
https://easylinuxtipsproject.blogspot.c ... altek.html
Easy tips : https://easylinuxtipsproject.blogspot.com/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
Registered Linux User #462608

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