[SOLVED] WiFi is connected but some websites can't connect.

[BMAS]

I just changed the kernel to 4.18, and I'm in the process of reinstalling the driver but I noticed this:

After this, You can create a configuration file with following command.

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/bin/bash -c 'echo "options 8821ce rtw_power_mgnt=0 rtw_enusbss=0" | sudo tee /etc/modprobe.d/8821ce.conf'

Then reboot your PC.

When I've been trying to find the driver module I've been entering rtl8821ce, but in this command there is only reference to 8821ce. Would that have an impact on the name of the module and explain why I haven't been able to find anything running modprobe rtl8821ce?

[kelebek333]

Can try following commands.

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sudo rmmod rtl8821ce
sudo modprobe 8821ce

[BMAS]

sudo rmmod rtl8821ce

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rmmod: ERROR: Module rtl8821ce is not currently loaded

sudo modprobe 8821ce didn't return anything.

Before I saw your last comment, I went through the original process you suggested using 8821ce instead of rtl8821ce. I was able to get through it without any errors and after reboot I thought it was working, but I think I was just loading pages from my cache because I tried other websites and I'm getting the same "Unable to connect" errors.

[kelebek333]

Can repost that commands' output.

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inxi -SNnxxz
lsmod

[BMAS]

Correction, this is the fix I meant in my last comment (I thought you had suggested it, but it was someone else):

Try a change in antenna selection, because close-fisted HP is notorious for attaching just one antenna instead of two:
https://easylinuxtipsproject.blogspot.c ... k.html#ID2
(item 2)

inxi -SNnxxz

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System:
  Host: TechLyfe Kernel: 4.18.0-25-generic x86_64 bits: 64 compiler: gcc 
  v: 7.4.0 Desktop: Cinnamon 4.2.3 wm: muffin dm: LightDM 
  Distro: Linux Mint 19.2 Tina base: Ubuntu 18.04 bionic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: 2.3LK-NAPI port: 4000 
  bus ID: 01:00.0 chip ID: 10ec:8168 
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: Hewlett-Packard driver: rtl8821ce v: N/A port: 3000 
  bus ID: 02:00.0 chip ID: 10ec:c821 
  IF: wlo1 state: up mac: <filter> 

lsmod

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Module                  Size  Used by
rfcomm                 77824  16
ipt_MASQUERADE         16384  1
nf_nat_h323            20480  0
nf_conntrack_h323      73728  1 nf_nat_h323
nf_nat_pptp            16384  0
nf_nat_proto_gre       16384  1 nf_nat_pptp
nf_conntrack_pptp      16384  1 nf_nat_pptp
nf_conntrack_proto_gre    16384  1 nf_conntrack_pptp
nf_nat_tftp            16384  0
nf_conntrack_tftp      16384  1 nf_nat_tftp
nf_nat_sip             20480  0
nf_conntrack_sip       28672  1 nf_nat_sip
nf_nat_irc             16384  0
nf_conntrack_irc       16384  1 nf_nat_irc
iptable_nat            16384  1
nf_nat_ipv4            16384  2 ipt_MASQUERADE,iptable_nat
cmac                   16384  1
bnep                   20480  2
nls_iso8859_1          16384  1
8821ce               2228224  0
uvcvideo               94208  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
videobuf2_v4l2         24576  1 uvcvideo
videobuf2_common       40960  2 videobuf2_v4l2,uvcvideo
videodev              188416  3 videobuf2_v4l2,uvcvideo,videobuf2_common
hid_multitouch         20480  0
wl                   6447104  0
media                  40960  2 videodev,uvcvideo
snd_hda_codec_hdmi     49152  1
snd_hda_codec_realtek   106496  1
snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
snd_soc_skl           102400  0
snd_soc_skl_ipc        61440  1 snd_soc_skl
snd_soc_sst_ipc        16384  1 snd_soc_skl_ipc
snd_soc_sst_dsp        32768  1 snd_soc_skl_ipc
snd_hda_ext_core       24576  1 snd_soc_skl
snd_soc_acpi           16384  1 snd_soc_skl
snd_soc_core          229376  1 snd_soc_skl
intel_rapl             20480  0
snd_compress           20480  1 snd_soc_core
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
ac97_bus               16384  1 snd_soc_core
snd_pcm_dmaengine      16384  1 snd_soc_core
coretemp               16384  0
snd_hda_intel          40960  3
kvm                   626688  0
snd_hda_codec         126976  4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
irqbypass              16384  1 kvm
crct10dif_pclmul       16384  0
snd_hda_core           81920  7 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_soc_skl
crc32_pclmul           16384  0
snd_hwdep              20480  1 snd_hda_codec
ghash_clmulni_intel    16384  0
pcbc                   16384  0
snd_pcm                98304  8 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
btusb                  45056  0
btrtl                  16384  1 btusb
btbcm                  16384  1 btusb
btintel                20480  1 btusb
bluetooth             552960  43 btrtl,btintel,btbcm,bnep,btusb,rfcomm
aesni_intel           200704  2
aes_x86_64             20480  1 aesni_intel
crypto_simd            16384  1 aesni_intel
cryptd                 24576  3 crypto_simd,ghash_clmulni_intel,aesni_intel
glue_helper            16384  1 aesni_intel
ecdh_generic           24576  2 bluetooth
intel_cstate           20480  0
intel_rapl_perf        16384  0
snd_seq_midi           16384  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_rawmidi            32768  1 snd_seq_midi
snd_seq                65536  2 snd_seq_midi,snd_seq_midi_event
snd_seq_device         16384  3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer              32768  2 snd_seq,snd_pcm
input_leds             16384  0
joydev                 24576  0
serio_raw              16384  0
snd                    81920  19 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
hp_wmi                 16384  0
intel_wmi_thunderbolt    16384  0
wmi_bmof               16384  0
cfg80211              667648  2 wl,8821ce
soundcore              16384  1 snd
mei_me                 40960  0
mei                    98304  1 mei_me
processor_thermal_device    16384  0
intel_pch_thermal      16384  0
int340x_thermal_zone    16384  1 processor_thermal_device
intel_soc_dts_iosf     16384  1 processor_thermal_device
intel_vbtn             16384  0
sparse_keymap          16384  2 hp_wmi,intel_vbtn
kxcjk_1013             20480  0
industrialio_triggered_buffer    16384  1 kxcjk_1013
mac_hid                16384  0
kfifo_buf              16384  1 industrialio_triggered_buffer
industrialio           69632  3 industrialio_triggered_buffer,kfifo_buf,kxcjk_1013
hp_wireless            16384  0
int3400_thermal        16384  0
acpi_pad              180224  0
acpi_thermal_rel       16384  1 int3400_thermal
sch_fq_codel           20480  6
nf_log_ipv6            16384  5
xt_hl                  16384  22
ip6t_rt                16384  3
nf_conntrack_ipv6      20480  8
nf_defrag_ipv6         20480  1 nf_conntrack_ipv6
ip6t_REJECT            16384  3
nf_reject_ipv6         16384  1 ip6t_REJECT
nf_log_ipv4            16384  5
nf_log_common          16384  2 nf_log_ipv4,nf_log_ipv6
xt_LOG                 16384  10
xt_limit               16384  13
xt_tcpudp              16384  22
xt_addrtype            16384  4
nf_conntrack_ipv4      16384  11
nf_defrag_ipv4         16384  1 nf_conntrack_ipv4
xt_conntrack           16384  17
ipt_REJECT             16384  5
nf_reject_ipv4         16384  1 ipt_REJECT
ip6table_filter        16384  1
ip6_tables             28672  53 ip6table_filter
nf_conntrack_netbios_ns    16384  0
nf_conntrack_broadcast    16384  1 nf_conntrack_netbios_ns
nf_nat_ftp             16384  0
nf_nat                 32768  8 nf_nat_irc,nf_nat_ftp,nf_nat_ipv4,nf_nat_tftp,nf_nat_pptp,nf_nat_h323,nf_nat_proto_gre,nf_nat_sip
parport_pc             36864  0
ppdev                  20480  0
nf_conntrack_ftp       20480  1 nf_nat_ftp
lp                     20480  0
parport                49152  3 parport_pc,lp,ppdev
nf_conntrack          131072  21 xt_conntrack,nf_conntrack_ipv6,nf_nat_irc,nf_conntrack_ipv4,nf_nat,nf_conntrack_tftp,nf_nat_ftp,nf_conntrack_pptp,ipt_MASQUERADE,nf_conntrack_netbios_ns,nf_nat_ipv4,nf_nat_tftp,nf_conntrack_sip,nf_conntrack_h323,nf_nat_pptp,nf_conntrack_broadcast,nf_conntrack_irc,nf_conntrack_proto_gre,nf_conntrack_ftp,nf_nat_h323,nf_nat_sip
iptable_filter         16384  1
bpfilter               16384  0
ip_tables              28672  10 iptable_filter,iptable_nat
x_tables               40960  14 ip6table_filter,xt_conntrack,iptable_filter,xt_LOG,xt_tcpudp,ipt_MASQUERADE,xt_addrtype,ip6t_rt,ip6_tables,ipt_REJECT,ip_tables,xt_limit,xt_hl,ip6t_REJECT
autofs4                40960  2
btrfs                1163264  0
xor                    24576  1 btrfs
zstd_compress         163840  1 btrfs
raid6_pq              114688  1 btrfs
libcrc32c              16384  3 nf_conntrack,nf_nat,btrfs
dm_mirror              24576  0
dm_region_hash         20480  1 dm_mirror
dm_log                 20480  2 dm_region_hash,dm_mirror
hid_generic            16384  0
usbhid                 49152  0
hid                   122880  3 usbhid,hid_multitouch,hid_generic
i915                 1740800  17
i2c_algo_bit           16384  1 i915
drm_kms_helper        172032  1 i915
syscopyarea            16384  1 drm_kms_helper
sysfillrect            16384  1 drm_kms_helper
sysimgblt              16384  1 drm_kms_helper
fb_sys_fops            16384  1 drm_kms_helper
psmouse               151552  0
r8169                  86016  0
drm                   458752  5 drm_kms_helper,i915
mii                    16384  1 r8169
ahci                   40960  2
libahci                32768  1 ahci
wmi                    24576  3 hp_wmi,intel_wmi_thunderbolt,wmi_bmof
video                  45056  1 i915

[kelebek333]

Did you install a firewall or modify iptable. Issue may be related to DNS.

[BMAS]

I have the default firewall turned on, but I tried connecting to websites with it turned off too. I just double checked to be sure, and there was no change.

[kelebek333]

You can try change IPV4 DNS adresses and disable IPV6. For this, open nm-connection-manager with following command.

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nm-connection-editor

Double click your connection and setup as following images.





Arfet restart network manager.

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sudo service network-manager restart

[BMAS]

This worked, I was starting to wonder if this was a DNS issue. Thanks for everyone's help, I just have one more question. During this process I changed the kernel from 4.15 to 4.18, but I noticed that 4.18 reaches end of support at the end of this month. I think I should probably switch to either 5.0 or back to 4.15, but I'm not sure what the difference is. Would anyone mind providing a brief explanation? Thanks again.

[kelebek333]

During this process I changed the kernel from 4.15 to 4.18, but I noticed that 4.18 reaches end of support at the end of this month. I think I should probably switch to either 5.0 or back to 4.15, but I'm not sure what the difference is. Would anyone mind providing a brief explanation? Thanks again.

You can use the version you want considering the following list.

Series____________End of life________Description
4.15.x Series______April 2023________(Long term support - LTS - Default series)
4.18.x Series______August 2019______(End of life - Short term support)
5.0.x Series_______February 2020_____(Support continues - Short term support)
5.2.x Series_______August 2021______(Forecast: Not currently in repository - After Ubuntu 19.10 - Short term support)
5.4.x Series_______April 2023________(Forecast: Not yet published - After Ubuntu 20.4 - Long term support - LTS)

[BMAS]

Thanks, I decided to go back to 4.15.X since I'm still getting used to Linux. I ended up having to do both the driver install and the antenna change again, the DNS change stayed after the kernel switch, but the WiFi is working great now,

[phd21]

Hi BMAS,

You are welcome from all of us that replied...

That seemed arduous to get your WiFi to work properly, but glad to see it is working well now. It is a good idea for everyone to change their default DNS anyway, and IPv4 vs IPv6 is a well known potential issue that is relatively easy to resolve. Tip: I think it is a good idea for people to have a plug-n-play USB WiFi adapter that does not require installing Linux drivers as a backup option for connecting to the internet in case of an update or something else then anyone would have an easy option to connect to the Internet to get drivers or whatever, even if it may be slower than the current WiFi adapter. There are a few plug-n-play USB WiFi adapters available and some only cost $10 - $20us or less and of course some cost more but usually are faster dual-band with more features, the "Panda" USB WiFi adapters are good ones, check Amazon.com, Ebay, etc... for "USB WiFi adapter Linux" and read descriptions and user comments.

As for which Linux Kernels to use, the default 4.15 series is perfectly fine to use. The newer Linux Kernels may provide benefits for people with newer hardware or hardware that has been added to the newer Kernels. You can search the Internet for Linux Kernel 5, or more specifically Linux Kernel 5.1, 5.2, to see what changes have been added. And, there is nothing wrong with trying them since the Linux developers have a built-in safeguard for users whereby if a newer Kernel does not work well, just reboot into your boot menu select advanced options and pick the previous Kernel like 4.15 and remove the Kernels that did not work for you. If you do not see your boot menu, then hold down the left or right shift, the space bar, or the Esc key, when powering on or rebooting and you should see the boot menu.

Hope this helps ...