<SOLVED>Wifi not showing up in 19.3 cinnamon edition after booting from USB

Questions about WIFI networks and devices
Forum rules
Before you post please read how to get help
Post Reply
wissdom
Level 1
Level 1
Posts: 5
Joined: Tue Jan 28, 2020 11:21 am

<SOLVED>Wifi not showing up in 19.3 cinnamon edition after booting from USB

Post by wissdom »

Hello team, you're amazing!

I'm completely new to Linux

So i just booted into linux mint 19.3 cinnamon from my USB on my HP 15 bs-145TU laptop, which originally came with DOS Because i want to check everything before i switch completely to Linux

So is this problem just because i booted from USB , will it be gone after i install it? Or there is something i need to Know like installing and driver or something, please let me know

thankyou
Last edited by wissdom on Wed Jan 29, 2020 5:16 pm, edited 1 time in total.

HAWR
Level 6
Level 6
Posts: 1054
Joined: Thu Jun 06, 2019 1:15 pm

Re: Wifi not showing up in 19.3 cinnamon edition after booting from USB

Post by HAWR »

Hello wissdom,

If I'm right, your laptop has a Realtek RTL8723DE wifi card that requires an additional driver to be installed. To be exact, please boot into the USB live system, open the terminal, execute the following command and show the result here:

Code: Select all

lspci
If you want, that we can make a closer look to the whole system, please show the result of the following command:

Code: Select all

inxi -Fxz
(if typing, the F is a capital letter)

wissdom
Level 1
Level 1
Posts: 5
Joined: Tue Jan 28, 2020 11:21 am

Re: Wifi not showing up in 19.3 cinnamon edition after booting from USB

Post by wissdom »

here is result of first code

Code: Select all

mint@mint:~$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Intel(R) 100 Series Chipset Family LPC Controller/eSPI Controller - 9D4E (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device d723
mint@mint:~$ 

and here is result of second code

Code: Select all

mint@mint:~$ inxi -Fxz
System:
  Host: mint Kernel: 5.0.0-32-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 
  Desktop: Cinnamon 4.4.5 Distro: Linux Mint 19.3 Tricia 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: HP product: HP Laptop 15-bs1xx 
  v: Type1ProductConfigId serial: <filter> 
  Mobo: HP model: 832A v: 23.46 serial: <filter> UEFI: Insyde v: F.32 
  date: 11/23/2017 
Battery:
  ID-1: BAT1 charge: 23.7 Wh condition: 25.6/41.6 Wh (62%) 
  model: Hewlett-Packard PABAS0241231 status: Discharging 
CPU:
  Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: A L2 cache: 6144 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800 
  Speed: 800 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 800 2: 800 
  3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Hewlett-Packard driver: i915 
  v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.20.4 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2) 
  v: 4.5 Mesa 19.0.8 direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  Sound Server: ALSA v: k5.0.0-32-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus ID: 01:00.0 
  IF: eno1 state: down mac: <filter> 
  Device-2: Realtek vendor: Hewlett-Packard driver: N/A port: 3000 
  bus ID: 02:00.0 
  IF-ID-1: enp0s20f0u2 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:
  Local Storage: total: 960.42 GiB used: 69.7 MiB (0.0%) 
  ID-1: /dev/sda vendor: Western Digital model: WD10JPVX-60JC3T1 
  size: 931.51 GiB temp: 25 C 
  ID-2: /dev/sdb type: USB vendor: Sony model: Storage Media size: 28.91 GiB 
Partition:
  ID-1: / size: 3.85 GiB used: 69.7 MiB (1.8%) fs: overlay source: ERR-102 
Sensors:
  System Temperatures: cpu: 33.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 217 Uptime: 14m Memory: 7.71 GiB used: 1011.7 MiB (12.8%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 Shell: bash v: 4.4.20 
  inxi: 3.0.32 
let me know any further steps

User avatar
karlchen
Level 20
Level 20
Posts: 12079
Joined: Sat Dec 31, 2011 7:21 am
Location: Germany

Re: Wifi not showing up in 19.3 cinnamon edition after booting from USB

Post by karlchen »

<mod>
Split off pinkLinux's report into a separate thread here, viewtopic.php?p=1753187#p1753187.
Reason: different wifi cards, Broadcom there, Realtek there. Different way of resolving the problem!
</mod>
Image
Linux Mint 19.2 64-bit Cinnamon, Total Commander 9.22a 64-bit
Haß gleicht einer Krankheit, dem Miserere, wo man vorne herausgibt, was eigentlich hinten wegsollte. (Goethe)

wissdom
Level 1
Level 1
Posts: 5
Joined: Tue Jan 28, 2020 11:21 am

Re: Wifi not showing up in 19.3 cinnamon edition after booting from USB

Post by wissdom »

Do you mean i should try the instructions that are told to him and tell you guys results?

User avatar
Pjotr
Level 21
Level 21
Posts: 14431
Joined: Mon Mar 07, 2011 10:18 am
Location: The Netherlands (Holland)
Contact:

Re: Wifi not showing up in 19.3 cinnamon edition after booting from USB

Post by Pjotr »

Try this (only applicable after you've installed Mint to the hard disk):
https://easylinuxtipsproject.blogspot.c ... k.html#ID8
(item 8 )
Tip: 10 things to do after installing Linux Mint 19.3 Tricia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.

HAWR
Level 6
Level 6
Posts: 1054
Joined: Thu Jun 06, 2019 1:15 pm

Re: Wifi not showing up in 19.3 cinnamon edition after booting from USB

Post by HAWR »

Hello wissdom,

no, you shouldn't follow the other instructions. The thread was separated, because the other user has another wifi card and needs other help than you. You can see, that I was rigth with the Realtek RTL8723DE card (it can be recognized at the "d723" from the lspci output):
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device d723
You cannot recognize this wifi card with the inxi command.


Oh, Pjotr came in :D


In addition:

It can be (but no must), that you experience problems after the driver installation (bad connection, low signal strength etc.). This is a speciality with HP laptops and your wifi card. Then please follow the step 2 on Pjotr's link.

wissdom
Level 1
Level 1
Posts: 5
Joined: Tue Jan 28, 2020 11:21 am

Re: <SOLVED>Wifi not showing up in 19.3 cinnamon edition after booting from USB

Post by wissdom »

Thankyou guys, I'll follow those steps when i will install Linux on my drive for now i must make sure that i somehow arrange windows backup before i do that , I'll ask again if it will still create problem, thankyou for your support

Post Reply

Return to “Wireless”