[SOLVED] Issues with my wireless drivers

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wetsec
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Posts: 5
Joined: Sun Apr 12, 2020 12:28 am

[SOLVED] Issues with my wireless drivers

Post by wetsec »

So im fairly new and old to the community but have never put it on a wireless device. I recently installed linux mint on my budget laptop to run more smooth but i seem to be having issues with the wireless driver. After installing mint i go to system reports and there it says i need to install my wireless drivers so i do so and reboot but oddly enough doesnt seem to be working. So i go to my drivers settings and it seems to not be checked so i check the drivers and reboot again, Still nothing. Everything i have seen on here about my drivers doesnt seem to be working and im still hunting for a fix so if any of you can help would be A GREAT deal of pleasure to fix this.

Screenshots of my issues:
http://i.imgur.com/7gkL886.png
http://i.imgur.com/KaOBS8S.png
Last edited by wetsec on Sun Apr 12, 2020 4:23 pm, edited 1 time in total.
wetsec
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Joined: Sun Apr 12, 2020 12:28 am

Re: Issues with my wireless drivers

Post by wetsec »

Code: Select all

System:
  Host: mn Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 
  Desktop: Cinnamon 4.4.8 info: plank wm: muffin 4.4.2 dm: LightDM 1.26.0 
  Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: HP product: HP Laptop 15-db1xxx 
  v: Type1ProductConfigId serial: <filter> Chassis: type: 10 
  serial: <filter> 
  Mobo: HP model: 85EA v: 51.16 serial: <filter> UEFI: Insyde v: F.13 
  date: 08/29/2019 
Battery:
  ID-1: BAT1 charge: 39.9 Wh condition: 39.9/41.0 Wh (97%) volts: 12.9/11.4 
  model: Hewlett-Packard PABAS0241231 type: Li-ion serial: <filter> 
  status: Full 
CPU:
  Topology: Dual Core model: AMD Athlon 300U with Radeon Vega Mobile Gfx 
  bits: 64 type: MT MCP arch: Zen rev: 1 L2 cache: 1024 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 19164 
  Speed: 1397 MHz min/max: 1400/2400 MHz boost: enabled Core speeds (MHz): 
  1: 1446 2: 1508 3: 1322 4: 1316 
Graphics:
  Device-1: AMD Picasso vendor: Hewlett-Packard driver: amdgpu v: kernel 
  bus ID: 05:00.0 chip ID: 1002:15d8 
  Display: x11 server: X.Org 1.20.5 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,vesa 
  resolution: 1366x768~60Hz, 1920x1080~60Hz 
  OpenGL: renderer: AMD RAVEN2 (DRM 3.33.0 5.3.0-46-generic LLVM 9.0.0) 
  v: 4.5 Mesa 19.2.8 direct render: Yes 
Audio:
  Device-1: AMD vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
  bus ID: 05:00.1 chip ID: 1002:15de 
  Device-2: AMD vendor: Hewlett-Packard driver: N/A bus ID: 05:00.5 
  chip ID: 1022:15e2 
  Device-3: AMD vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
  bus ID: 05:00.6 chip ID: 1022:15e3 
  Device-4: C-Media type: USB driver: hid-generic,snd-usb-audio,usbhid 
  bus ID: 1-2:3 chip ID: 0d8c:0012 serial: <filter> 
  Sound Server: ALSA v: k5.3.0-46-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 3000 
  bus ID: 02:00.0 chip ID: 10ec:8168 
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: Hewlett-Packard driver: N/A port: 2000 bus ID: 03:00.0 
  chip ID: 10ec:c821 
Drives:
  Local Storage: total: 238.47 GiB used: 14.46 GiB (6.1%) 
  ID-1: /dev/nvme0n1 vendor: Micron model: MTFDHBA256TCK-1AS1AABHA 
  size: 238.47 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: HPS0V23 
  scheme: GPT 
Partition:
  ID-1: / size: 153.20 GiB used: 14.40 GiB (9.4%) fs: ext4 
  dev: /dev/nvme0n1p5 
Sensors:
  System Temperatures: cpu: 53.6 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 
  1: deb [arch=amd64] https://packages.microsoft.com/repos/vscode stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com tricia main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ bionic partner
  Active apt repos in: /etc/apt/sources.list.d/vscode.list 
  1: deb [arch=amd64] http://packages.microsoft.com/repos/vscode stable main
Info:
  Processes: 221 Uptime: 3h 26m Memory: 5.81 GiB used: 2.11 GiB (36.3%) 
  Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Shell: bash 
  v: 4.4.20 running in: gnome-terminal inxi: 3.0.32 
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kelebek333
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Re: Issues with my wireless drivers

Post by kelebek333 »

If you install rtl8821ce-dkms package for your wifi device, you must disable secureboot from BIOS/EFI settings. You can check status of secureboot with following command.

Code: Select all

mokutil --sb-state
wetsec
Level 1
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Posts: 5
Joined: Sun Apr 12, 2020 12:28 am

Re: Issues with my wireless drivers

Post by wetsec »

kelebek333 wrote:
Sun Apr 12, 2020 7:30 am
If you install rtl8821ce-dkms package for your wifi device, you must disable secureboot from BIOS/EFI settings. You can check status of secureboot with following command.

Code: Select all

mokutil --sb-state
Youre a life saver thank you very much works 100% now
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