System shuts down on it's own

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wurger
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System shuts down on it's own

Postby wurger » Thu Aug 03, 2017 3:20 pm

Hello!

I'm on Linux MInt 18.2 XFCE, clean install.

When I leave my laptop for a while and the screen saver kicks in a disaster happens - I move the mouse, log back in and then I can hear the fan spinning like crazy and after a few seconds the laptops shuts down like you would plug the cable out of it.

This is my work station so I have to keep in mind this flaw and save and backup online everything before going away form the machine.

On 18.1 everything ran smoothly.

Any hints how to fix this?

syg00
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Re: System shuts down on it's own

Postby syg00 » Fri Aug 04, 2017 1:18 am

Look at the logs.
I just had a look at our Mint Mate system, and the systemd journal isn't persistent but looks like rsyslog is still used. Try /var/log for either syslog or kern.

wurger
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Re: System shuts down on it's own

Postby wurger » Fri Aug 04, 2017 5:02 am

Those logs are very long. What am i looking for? Some specific strings?

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Pjotr
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Re: System shuts down on it's own

Postby Pjotr » Fri Aug 04, 2017 5:15 am

Please generate an overview of your system like this:

- Launch a terminal window (this is how to launch a terminal window);

- make the terminal window full screen, to avoid chopped lines;

- copy/paste this command into the terminal:

Code: Select all

inxi -Fxz

(if you type: the letter F is a capital letter)

- Press Enter.

- Copy/paste the output in your next message.
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wurger
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Re: System shuts down on it's own

Postby wurger » Fri Aug 04, 2017 5:34 am

Code: Select all

fw190@wurger ~ $ inxi -Fxz
System:    Host: wurger Kernel: 4.8.0-58-generic x86_64 (64 bit gcc: 5.4.0) Desktop: Xfce 4.12.3 (Gtk 2.24.28)
           Distro: Linux Mint 18.2 Sonya
Machine:   System: LENOVO product: 0301FCG v: ThinkPad Edge
           Mobo: LENOVO model: 0301FCG Bios: LENOVO v: 80ET40WW (1.17 ) date: 07/30/2010
CPU:       Dual core Intel Core i3 M 370 (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9577
           clock speeds: max: 2399 MHz 1: 1066 MHz 2: 1199 MHz 3: 1333 MHz 4: 1733 MHz
Graphics:  Card: Intel Core Processor Integrated Graphics Controller bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.01hz
           GLX Renderer: Mesa DRI Intel Ironlake Mobile GLX Version: 2.1 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel 5 Series/3400 Series High Definition Audio driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.8.0-58-generic
Network:   Card-1: Intel Centrino Wireless-N 1000 [Condor Peak] driver: iwlwifi bus-ID: 03:00.0
           IF: wlp3s0 state: up mac: <filter>
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 2000 bus-ID: 09:00.0
           IF: enp9s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 560.1GB (7.0% used) ID-1: /dev/sda model: GOODRAM_C40 size: 60.0GB
           ID-2: /dev/sdb model: WDC_WD5000BEVT size: 500.1GB
Partition: ID-1: / size: 52G used: 34G (69%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 4.08GB used: 0.00GB (0%) fs: swap dev: /dev/dm-0
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 58.0C mobo: 0.0C
           Fan Speeds (in rpm): cpu: 768
Info:      Processes: 222 Uptime: 1:15 Memory: 1399.2/3750.0MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35
fw190@wurger ~ $

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Pjotr
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Re: System shuts down on it's own

Postby Pjotr » Fri Aug 04, 2017 5:51 am

Try this:

Install the latest kernel from the 4.4 series, select it in the Advanced section of the Grub bootloader menu, boot from it and test whether the problem is gone. If so, remove all installed kernels from the 4.8 and 4.10 series.
Tip: 10 things to do after installing Linux Mint 18.3 Sylvia
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MtnDewManiac
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Re: System shuts down on it's own

Postby MtnDewManiac » Sat Aug 05, 2017 2:52 am

Could the system be (possibly incorrectly) receiving some sort of extreme temperature data? I had an old Pentium 4 or D (can't remember) laptop that the fan went into "idling jet engine" mode and it would shut off like that (like I'd removed the AC cord and the battery at the same time) - because it came with 5+ years of dirt/debris inside, and overheat within a minute of booting. What I should have expected for a $25 laptop, I suppose.

I assume if that's the case here, that it is receiving the signal in error, since the OP didn't state that the same thing is happening under use. But... IDK.
Mint 18 Xfce 4.12.

If guns kill people, then pencils misspell words, cars make people drive drunk, and spoons made Rosie O'Donnell fat.


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