(Solved) Numeric pad not working, LM 19 Machine #2. 29-May-19

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E1-Beard-0
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(Solved) Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by E1-Beard-0 » Wed May 29, 2019 7:15 pm

Denizen's of the Linux Mint Forums; Greetings.

Thank you to all who read this post.
Thank you very much to all who respond to this post.
Warning: Longish post 774 words.

In the linked post I ask about a case where the numeric pad and terminal on a LM19 w/ an Xfce interface machine stopped working:
viewtopic.php?f=57&t=293197

I have two LM19 w/ Xfce machines. The machine identified as Machine #1 in the linked post now works correctly after completely reinstalling LM19.

However, the machine identified as #2 also started to exhibit a non-working numeric keypad.

At the risk of being repetitive, here is the result of running the inxi -Fxz command on Machine #2 prior to when the numeric stopped working;

<user>@<Host name>:~$ inxi -Fxz [Machine #2]
Client: Shell (bash 4.4.191) inxi: 2.3.56
System: Host: <Host name> Kernel: 4.15.0-39-generic x86_64 bits: 64 gcc: 7.3.0
Desktop: Xfce 4.12.3 (Gtk 2.24.31) Distro: Linux Mint 19 Tara
Machine: Device: desktop System: Gigabyte product: Z370XP SLI serial: N/A
Mobo: Gigabyte model: Z370XP SLI-CF v: x.x serial: N/A
UEFI [Legacy]: American Megatrends v: F5 date: 11/09/2017
CPU: 6 core Intel Core i5-8600K (-MCP-)
arch: Skylake rev.10 cache: 9216 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 43200
clock speeds: max: 4300 MHz 1: 1211 MHz 2: 3157 MHz 3: 3811 MHz
4: 3646 MHz 5: 3626 MHz 6: 3696 MHz
Graphics: Card: NVIDIA G72 [GeForce 7300 LE] bus-ID: 01:00.0
Display Server: x11 (X.Org 1.19.6 )
drivers: nouveau (unloaded: modesetting,fbdev,vesa)
Resolution: 1920x1080@60.00hz
OpenGL: renderer: NV46 version: 2.1 Mesa 18.0.5 Direct Render: Yes
Audio: Card Intel 200 Series PCH HD Audio
driver: snd_hda_intel bus-ID: 00:1f.3
Sound: Advanced Linux Sound Architecture v: k4.15.0-39-generic
Network: Card: Intel Ethernet Connection (2) I219-V
driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
IF: enp0s31f6 state: down mac: <filter>
Drives: HDD Total Size: 500.1GB (7.9% used)
ID-1: /dev/sda model: WDC_WDS500G2B0A size: 500.1GB
Partition: ID-1: / size: 458G used: 37G (9%) fs: ext4 dev: /dev/sda1
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 27.8C mobo: 16.8C gpu: 51.0
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 206 Uptime: 1 min Memory: 382.1/7923.1MB
Init: systemd runlevel: 5 Gcc sys: 7.3.0
Client: Shell (bash 4.4.191) inxi: 2.3.56

Here is the result of running the inxi -Fxz command after the numeric pad stopped working on machine #2;

<user>@<host name>:~$ inxi -Fxz [Of 28-May-19]
System: Host: <host name> Kernel: 4.15.0-50-generic x86_64 bits: 64 gcc: 7.3.0
Desktop: Xfce 4.12.3 (Gtk 2.24.31) Distro: Linux Mint 19 Tara
Machine: Device: desktop System: Gigabyte product: Z370XP SLI serial: N/A
Mobo: Gigabyte model: Z370XP SLI-CF v: x.x serial: N/A
UEFI [Legacy]: American Megatrends v: F5 date: 11/09/2017
Battery hidpp__0: charge: N/A condition: NA/NA Wh
model: Logitech Wireless Keyboard K330 status: Discharging
CPU: 6 core Intel Core i5-8600K (-MCP-)
arch: Skylake rev.10 cache: 9216 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 43200
clock speeds: max: 4300 MHz 1: 1190 MHz 2: 3601 MHz 3: 3628 MHz
4: 3673 MHz 5: 3622 MHz 6: 3577 MHz
Graphics: Card: NVIDIA G72 [GeForce 7300 LE] bus-ID: 01:00.0
Display Server: x11 (X.Org 1.19.6 )
drivers: nouveau (unloaded: modesetting,fbdev,vesa)
Resolution: 1920x1080@60.00hz
OpenGL: renderer: NV46 version: 2.1 Mesa 18.2.8 Direct Render: Yes
Audio: Card Intel 200 Series PCH HD Audio
driver: snd_hda_intel bus-ID: 00:1f.3
Sound: Advanced Linux Sound Architecture v: k4.15.0-50-generic
Network: Card: Intel Ethernet Connection (2) I219-V
driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
IF: enp0s31f6 state: up speed: 10 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 500.1GB (13.7% used)
ID-1: /dev/sda model: WDC_WDS500G2B0A size: 500.1GB
Partition: ID-1: / size: 458G used: 64G (15%) fs: ext4 dev: /dev/sda1
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 27.8C mobo: 16.8C gpu: 35.0
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 204 Uptime: 1 min Memory: 366.8/7923.1MB
Init: systemd runlevel: 5 Gcc sys: 7.4.0
Client: Shell (bash 4.4.191) inxi: 2.3.56>

The differences that I note are:
1) The different kernel versions.
2) Client Shell line mentioned twice in 1st instance of inxi -Fxz command results.
3) The sound architecture version changed in step with the change in kernel version.
4) 1st inxi; IF: enp0s31f6 state: down mac: <filter> and 2nd inxi; IF: enp0s31f6 state: up speed: 10 Mbps duplex: full mac: <filter>.

Now, to be sure, I know how to rectify this keypad issue by reinstalling LM19. Be that as it may, a re-installation feels like a “brute force” approach. I would like to explore other avenues before resorting to a “Bigger Hammer” method.

Any suggestions would be most welcome.

Thank you

Respectfully Yours, Massively ignorant.
Last edited by E1-Beard-0 on Mon Jul 01, 2019 10:12 pm, edited 1 time in total.

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MrEen
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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by MrEen » Wed May 29, 2019 7:36 pm

I'm surprised no one (myself included) asked in the previous thread if you've tried the Num Lock key. Also, 3 keys to the right of the Num Lock key has some kind of Lock icon on it (I'm guessing the other is Scroll Lock.)

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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by MrEen » Wed May 29, 2019 7:53 pm

Also, assuming your terminal now works properly, you can run this command to see if Num Lock is set to on:

Code: Select all

xfconf-query -c keyboards -l -v
That should return this:

Code: Select all

/Default/Numlock  true
If it is returning false instead, this should change it back:

Code: Select all

xfconf-query -c keyboards -p /Default/Numlock -s true
Hope that helps.

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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by MrEen » Wed May 29, 2019 8:31 pm

Hrmmm. I used a similar command to set mine to false, but it did not disable the Num Lock light, and the keypad continued to function normally. Not sure if a log out/in was necessary.

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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by E1-Beard-0 » Sat Jun 01, 2019 7:24 pm

MrEen.

Thank you for that kind reply, yes, I did try toggling the Num Lock key. I've tried that with two different keyboards on both machines. Both machines that were/are exhibiting nonfunctional numeric keypads had/have the same result. Neither the different keyboards nor toggling the Num Lock repeatedly would cause the numeric keypad to function.

I'm not at the machine that currently exhibits a nonfunctional numeric keypad and I'll want to try your most recent suggestion. I'll return to this when I've got something to report.

Respectfully yours, MI

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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by E1-Beard-0 » Sun Jun 30, 2019 7:59 pm

MrEen,

I haven't gotten back to this in a while, after trying your suggestions, I did see "false" at first and then changed the setting to "true". The numeric keypad still doesn't work on Machine #2. I think I will order a new corded keyboard and see what happens. I'll just remind you that machine #2 has a wireless kb. I can't see how that would make a difference but it's something to try.

Respectfully Mi

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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by MrEen » Mon Jul 01, 2019 8:35 pm

If you haven't ordered the new keyboard yet, see if this helps (although I'm somewhat strongly suspecting the keyboard):

Code: Select all

xfconf-query -c keyboards -p /Default/RestoreNumlock -t bool -s true --create

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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by smgordon1259 » Mon Jul 01, 2019 9:15 pm

NUM LOCK button
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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by MrEen » Mon Jul 01, 2019 9:18 pm

smgordon1259 wrote:
Mon Jul 01, 2019 9:15 pm
NUM LOCK button
Already covered.
Massively ignorant wrote:
Sat Jun 01, 2019 7:24 pm
MrEen.

Thank you for that kind reply, yes, I did try toggling the Num Lock key. I've tried that with two different keyboards on both machines. Both machines that were/are exhibiting nonfunctional numeric keypads had/have the same result. Neither the different keyboards nor toggling the Num Lock repeatedly would cause the numeric keypad to function.

I'm not at the machine that currently exhibits a nonfunctional numeric keypad and I'll want to try your most recent suggestion. I'll return to this when I've got something to report.

Respectfully yours, MI

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Re: Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by E1-Beard-0 » Mon Jul 01, 2019 10:11 pm

MrEen wrote:
Mon Jul 01, 2019 8:35 pm
If you haven't ordered the new keyboard yet, see if this helps (although I'm somewhat strongly suspecting the keyboard):

Code: Select all

xfconf-query -c keyboards -p /Default/RestoreNumlock -t bool -s true --create
MrEen,

Once again thank you very much. So, I started up my #2 Machine and applyed the latest script you provided, that didn't work, sigh.
Then it occured to me to swap keyboards, the corded kb works!

So, I don't know, it does seem as if there is some defect in the other kb, but the defective kb had worked for a number of years??

I must commend you for your preserverance in helping to track this isssue down, I feel a great debt of grattude, thank you.

Respectfully yours, Massively ignorant

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Re: (Solved) Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by MrEen » Wed Jul 03, 2019 10:56 pm

I'm glad you got this figured out. There is a small possibility there's a small crumb under the Num Lock key preventing it from making proper contact. But it could be the keyboard just decided it now longer wanted to be responsible for this task (the key died essentially.)

One other thing we never did investigate is if the keyboard was correctly set in the settings. Menu > Settings > Keyboard > Layout tab. If the number of keys was less than 100, the system would probably assume no keypad. I'm doubting this was the issue but I should have had you check.

Anyway, always happy to help. Take care. :D

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Re: (Solved) Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by E1-Beard-0 » Thu Jul 04, 2019 4:56 pm

MrEen,

I haven't ordered a new key board as yet. However, I think the layout settings were most likely set to generic 105 keyboard. Regardless, I'll post once I've gotten a new key board.

You did contribute to this thread about shaking hands; viewtopic.php?f=90&t=287908, So I'm going to be looking for a keyboard with larger keys even if that means getting a seperate numeric keypad.

The fun will end sometime, but until then I'll keep trying to increase my knowledge of Linux as I can.

As always; Thank you and respectfully yours, Massively ignorant.

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Re: (Solved) Numeric pad not working, LM 19 Machine #2. 29-May-19

Post by MrEen » Thu Jul 04, 2019 5:03 pm

Sounds good MI. Good luck.

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