screen tearing when scrolling

[harel]

I have screen tearing when I scroll, from the up left corner to the bottom right of the screen
I installed the cinnamon desktop and no tearing is appear.
the problem is in xfce only
I love xfce and never had tearing problem.
the problem is from the first use after installation.

Code: Select all

System:
  Kernel: 5.13.0-25-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Xfce 4.16.0 tk: Gtk 3.24.20 info: xfce4-panel wm: xfwm4 
  dm: LightDM 1.30.0 Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: ASUSTeK product: X555LAB v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: X555LAB v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: X555LAB.503 date: 08/04/2015 
Battery:
  ID-1: BAT0 charge: 21.5 Wh condition: 22.5/37.3 Wh (60%) volts: 7.6/7.6 
  model: ASUSTeK ASUS Battery type: Li-ion serial: <filter> 
  status: Not charging cycles: 211 
CPU:
  Topology: Dual Core model: Intel Core i3-4005U bits: 64 type: MT MCP 
  arch: Haswell rev: 1 L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 13579 
  Speed: 1598 MHz max: 1600 MHz Core speeds (MHz): 1: 1598 2: 1598 3: 1598 
  4: 1598 
Graphics:
  Device-1: Intel Haswell-ULT Integrated Graphics vendor: ASUSTeK 
  driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0a16 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4400 (HSW GT2) 
  v: 4.5 Mesa 21.0.3 compat-v: 3.0 direct render: Yes 
Audio:
  Device-1: Intel Haswell-ULT HD Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus ID: 00:03.0 chip ID: 8086:0a0c 
  Device-2: Intel 8 Series HD Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus ID: 00:1b.0 chip ID: 8086:9c20 
  Sound Server: ALSA v: k5.13.0-25-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: kernel port: 4000 bus ID: 02:00.0 
  chip ID: 10ec:8168 
  IF: enp2s0 state: down mac: <filter> 
  Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter vendor: Lite-On 
  driver: rtl8723be v: kernel port: 3000 bus ID: 03:00.0 chip ID: 10ec:b723 
  IF: wlp3s0 state: up mac: <filter> 
Drives:
  Local Storage: total: 465.76 GiB used: 11.41 GiB (2.5%) 
  ID-1: /dev/sda vendor: Toshiba model: MQ01ABF050 size: 465.76 GiB 
  speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: 1J scheme: GPT 
Partition:
  ID-1: / size: 270.22 GiB used: 11.35 GiB (4.2%) fs: ext4 dev: /dev/sda6 
  ID-2: swap-1 size: 3.91 GiB used: 29.3 MiB (0.7%) fs: swap dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 44.0 C mobo: N/A 
  Fan Speeds (RPM): cpu: 2800 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 211 Uptime: 1h 50m Memory: 3.74 GiB used: 2.70 GiB (72.1%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: xfce4-terminal inxi: 3.0.38 

[SMG]

I love xfce and never had tearing problem.
the problem is from the first use after installation.

Was that before or after you changed from the 5.4 LTS kernel to the 5.13 kernel? Your equipment is not so new that it needs the 5.13 kernel, so you could try the latest 5.4 kernel to see if that helps. That will provided a different i915 Intel driver.

The other option to try is to change the compositor and/windows manager. Cinnamon uses a different one so that could be the difference.

[harel]

I love xfce and never had tearing problem.
the problem is from the first use after installation.

Was that before or after you changed from the 5.4 LTS kernel to the 5.13 kernel? Your equipment is not so new that it needs the 5.13 kernel, so you could try the latest 5.4 kernel to see if that helps. That will provided a different i915 Intel driver.

The other option to try is to change the compositor and/windows manager. Cinnamon uses a different one so that could be the difference.

the problem was from the first boot. I tried to change kernels because of this problem. but non of them fix the problem.

could you tell me how to change the compositor and/windows manager, or where to start looking?

[michael-hi]

Hi harel

To change these settings in Xfce you need to go to "Desktop Settings" in the Settings section of the main menu. This is not to be confused with just plain "Desktop" in the same menu, nor with the "Desktop Settings" option which you get by right-clicking on the desktop itself. Those are of course completely different

If your Window Manager is currently set to plain "Xfwm4" you could try changing it to "Xfwm4 + Compositing" to see if that gives any improvement. It will probably be set to that already, though, in which case try "Xfwm4 + Compton" which is generally a good option for dealing with screen tearing problems.

[harel]

Hi harel

To change these settings in Xfce you need to go to "Desktop Settings" in the Settings section of the main menu. This is not to be confused with just plain "Desktop" in the same menu, nor with the "Desktop Settings" option which you get by right-clicking on the desktop itself. Those are of course completely different

If your Window Manager is currently set to plain "Xfwm4" you could try changing it to "Xfwm4 + Compositing" to see if that gives any improvement. It will probably be set to that already, though, in which case try "Xfwm4 + Compton" which is generally a good option for dealing with screen tearing problems.

thanks Michael. you are an angel. this is amazing. I'm filing relief and joy.

[michael-hi]

That's excellent Don't forget to go to your first post in this thread, click on the pencil icon to edit it and add [SOLVED] to the title.