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...many are unimpressed, throwing shade at Codi on Telstra's social media channels, blasting the chatbot as a "virtual moron-idiot", "a complete and utter waste of my time", "stupid", "useless", "hopeless", "the worst idea in the history of customer support", and "utterly frustrating".
Full article here
A new scientific truth does not triumph by convincing its opponents and making them see the light, but rather because its opponents eventually die, and a new generation grows up that is familiar with it. - Max Planck