LM Forums issues...

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Portreve
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LM Forums issues...

Post by Portreve » Sun Sep 02, 2018 11:30 am

I don't know if *I'm* the only one having these issues, but:

1. LMF suddenly refuses to play nice with log-in credentials and I have to re-log-in every single time I surf to this form; and
2. All the smilies show up as broken images.

Any thoughts, folks?
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xenopeek
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Re: LM Forums issues...

Post by xenopeek » Sun Sep 02, 2018 12:09 pm

Any browser plugins that could be the problem? For the forum you need to accept and retain cookies from the *.linuxmint.com domain, as your login session key is saved in that. Perhaps some browser setting or plugin to block or delete cookies? If not that, are you perhaps using a VPN, proxy or other service where your public IP address changes frequently? The login session is valid only with the login session key from the cookies on the same IP address. If your IP address changes (or the cookies are deleted), you'll need to login anew.

The smilies are implemented as images, hosted on our server. If you can't see them I'd also consider perhaps if any recently installed or reconfigured content blocking browser plugins could be the cause?
Image

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Portreve
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Re: LM Forums issues...

Post by Portreve » Sun Sep 02, 2018 7:01 pm

xenopeek wrote:
Sun Sep 02, 2018 12:09 pm
Any browser plugins that could be the problem? For the forum you need to accept and retain cookies from the *.linuxmint.com domain, as your login session key is saved in that. Perhaps some browser setting or plugin to block or delete cookies? If not that, are you perhaps using a VPN, proxy or other service where your public IP address changes frequently? The login session is valid only with the login session key from the cookies on the same IP address. If your IP address changes (or the cookies are deleted), you'll need to login anew.

The smilies are implemented as images, hosted on our server. If you can't see them I'd also consider perhaps if any recently installed or reconfigured content blocking browser plugins could be the cause?
No, nothing has changed on my end, xenopeek. This behavior began yesterday sometime and it's still present today.
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Schultz
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Re: LM Forums issues...

Post by Schultz » Sun Sep 02, 2018 7:15 pm

Portreve wrote:
Any thoughts, folks?
I haven't had any problems.

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richyrich
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Re: LM Forums issues...

Post by richyrich » Sun Sep 02, 2018 7:31 pm

Last week I cleared my Firefox cache and later that day, upon logging into the forums, I had to again agree to accept the forum cookie. It was a popup that appeared along the bottom of the Firefox window.

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Portreve
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Re: LM Forums issues...

Post by Portreve » Sun Sep 02, 2018 7:33 pm

So...

I just tried Firefox (I hadn't set it up lately but I just signed back into my sync account) and connected, and everything is working perfectly.

This really makes no sense. Privacy Badger is installed and running in both browsers. I have AdBlock installed in Chrome but it happens by chance to be disabled. The only other extensions I have installed are Google Docs ones.

Thoughts, folks?
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Re: LM Forums issues...

Post by MrEen » Sun Sep 02, 2018 7:39 pm

Portreve wrote:
Sun Sep 02, 2018 11:30 am
I don't know if *I'm* the only one having these issues, but:

1. LMF suddenly refuses to play nice with log-in credentials and I have to re-log-in every single time I surf to this form; and
2. All the smilies show up as broken images.

Any thoughts, folks?
Since this began happening:
1. Have you closed then opened your browser?
2. Have you rebooted?
3. Have you tried a fresh browser profile?

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Portreve
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Re: LM Forums issues...

Post by Portreve » Sun Sep 02, 2018 9:15 pm

MrEen wrote:
Sun Sep 02, 2018 7:39 pm
Portreve wrote:
Sun Sep 02, 2018 11:30 am
I don't know if *I'm* the only one having these issues, but:

1. LMF suddenly refuses to play nice with log-in credentials and I have to re-log-in every single time I surf to this form; and
2. All the smilies show up as broken images.

Any thoughts, folks?
Since this began happening:
1. Have you closed then opened your browser?
2. Have you rebooted?
3. Have you tried a fresh browser profile?
1. Yes
2. Yes
3. Yep. Also did a full reinstall of Chrome.
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Re: LM Forums issues...

Post by MrEen » Sun Sep 02, 2018 9:20 pm

This one's a longshot, but, tried rebooting the router?

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Re: LM Forums issues...

Post by lexon » Sun Sep 02, 2018 9:34 pm

No problem here

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Portreve
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Re: LM Forums issues...

Post by Portreve » Mon Sep 03, 2018 1:54 pm

I just had a weird thing happen. In the past when there's been connectivity issues with LMF, I've gotten the error about not being able to connect, and getting the 502 error, etc.

I just opened Firefox, and the LinuxMint default homepage just presented that same 502 page. Then, five seconds later, it came up as normal.

Are we absolutely certain there's nothing going on out there in the world with respect to LM's servers and things? Can the admins or mods here check into this?

I mean, if it's truly on my end, then so be it. However, if there actually is an issue out there, I'd rather you folks know about it.

Image
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Re: LM Forums issues...

Post by Moem » Mon Sep 03, 2018 2:01 pm

Sorry, the mods have no way to check on things like this.
Image

If your issue is solved, kindly indicate that by editing the first post in the topic, and adding [SOLVED] to the title. Thanks!

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Re: LM Forums issues...

Post by Flemur » Mon Sep 03, 2018 2:08 pm

Portreve wrote:
Mon Sep 03, 2018 1:54 pm
Image
I've been getting that at https://linuxmint.com/ for ... a couple of days ?
And right now. (but not at forums.linuxmint.com)
Please edit your original post title to include [SOLVED] if/when it is solved!
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Re: LM Forums issues...

Post by MrEen » Mon Sep 03, 2018 2:28 pm

Wasn't there some issue a number of months back for users from Fla?

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Portreve
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Re: LM Forums issues...

Post by Portreve » Mon Sep 03, 2018 2:34 pm

MrEen wrote:
Mon Sep 03, 2018 2:28 pm
Wasn't there some issue a number of months back for users from Fla?
There was. However, I just now rebooted my router, and everything seems to be working. Chrome is fine (again). Wonder what the heck happened.

EDIT: I shut all my network devices off and unplugged my cable modem/router unit, and left it unplugged for some time while I had to fix a cheap-o cabinet/typewriter stand in another room. It was probably off for at least 10 minutes.
Last edited by Portreve on Mon Sep 03, 2018 2:36 pm, edited 1 time in total.
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Re: LM Forums issues...

Post by MrEen » Mon Sep 03, 2018 2:36 pm

Ahh, nice work. It seems Securi must be routing their traffic through your router. :lol:

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Re: LM Forums issues...

Post by Portreve » Mon Sep 03, 2018 2:37 pm

MrEen wrote:
Mon Sep 03, 2018 2:36 pm
Ahh, nice work. It seems Securi must be routing their traffic through your router. :lol:
I just want to know where to send the bill. (I could use a little extra scratch, don't'cha know...)
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Re: LM Forums issues...

Post by HaveaMint » Mon Sep 03, 2018 9:25 pm

Portreve wrote:
Mon Sep 03, 2018 2:37 pm
MrEen wrote:
Mon Sep 03, 2018 2:36 pm
Ahh, nice work. It seems Securi must be routing their traffic through your router. :lol:
I just want to know where to send the bill. (I could use a little extra scratch, don't'cha know...)
Most every day the power companies switch generators for maintenance, and if they have a bit of a lapse from one to another it has scrambled my router in the past. I now have it on UPS also so problem solved.
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Re: LM Forums issues...

Post by Pierre » Mon Sep 03, 2018 10:24 pm

Flemur wrote:
Mon Sep 03, 2018 2:08 pm
Portreve wrote:
Mon Sep 03, 2018 1:54 pm
I've been getting that at https://linuxmint.com/ for ... a couple of days ?
And right now. (but not at forums.linuxmint.com)
Ah - Yes - - I've got that in the last few days, as well,
but - it was only a once off thing - - whereas, normally that would last for a few hours, at least.

alas, I've never really worked out, just what is causing this:
- sometimes it's my MobileBroadBand connection
- sometimes it's the Securi Server itself.
it usually seems to Fix Itself.
:?
Image
Please edit your original post title to include [SOLVED] - when your problem is solved!
and DO LOOK at those Unanswered Topics - - you may be able to answer some!.

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Re: LM Forums issues...

Post by BG405 » Tue Sep 04, 2018 10:24 am

The only issues I see apart from the occasional apperance of that oversized Sucuri error page (seriously, why can't that small amount of info fit on one screen?), are the odd page which never finishes loading - but that has lessened since the policy of using https:// for user avatars - although some still don't show up. Same happened when my own avatar (which is hosted via an https:// site) refused to appear for a short while.
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