Well the *&^%$#@! "mute donkeys" at Offtrac continue to monumentally screw up. After they failed to deliver on the 16th, due to my mail service being closed by the time they showed up, they eventually rescheduled for the 17th, then didn't do a damned thing! Overnight, they moved the package from one depot to another one and rescheduled for today. So far, again, the package is just sitting at that depot. It's not out for delivery yet; nothing. I've tried contacting them over the "interwebs" via their website, but despite promises to respond, the lying "donkey excavations" have yet to. Their virtual assistant is the most worthless one I have ever seen!Lady Fitzgerald wrote: ⤴Thu Nov 17, 2022 12:50 am ...We interrupt this post with a News Flash! Ontrac's tracking just posted they were unable to deliver but gave an idiotic reason. This is what the idiots posted:
We attempted to deliver the package on 11/16/22 at 09:11PM, but could not reach the delivery address because of an access issue. This could be because of an access code, security clearance or locked gate. Please contact us with the access code or delivery instructions.
Yeah, they had an access issue; the place is closed. They couldn't just say the business was closed and will deliver tomorrow? I had already sent them new delivery directions a little after 6PM so I'll have to wait to see what happens tomorrow. I'm so sick and tired of dealing with incompetence. At least the driver had the good sense to not just drop it at the door (I've had it happen).
You are now being returned to your regularly scheduled (?) post.
Hopefully, the package will be delivered tomorrow so I can pick them up, along with some other parts, including a section of the railing I'm waiting on, first thing Friday morning, then get to work installing the new outlet. I can't believe all the crap I've been dealing with!
I delayed working on the outlet today hoping the parts would come in but the Hell with it. If it doesn't deliver today, I'll source the missing parts tomorrow, along with picking up parts that are waiting for me to pick up, tomorrow morning, then get to (pardon my language) work on installing the outlet. Assuming the magnificent morons eventually deliver the package, I'll return the parts to Home Depot for a refund using the receipt I'll get when I buy the missing parts tomorrow. If the package doesn't show up at all, I'll contact Home Depot for a refund.
Lowes isn't much better. Twice, I ordered parts to be filled for pickup at the store and, despite their website showing they had those parts in stock, they responded saying they were out of stock. I substituted one part and changed the pickup location for the other part so now I have to go to two different Lowes to pickup my orders tomorrow morning.
All this hassle for one lousy outlet! I'll spend less time installing conduit (including removing and replacing skirting), pulling wires, and installing the outlet than I have trying to get the parts.