Another shock horror bout with Windows

[Petermint]

Family! You have to support them even if they use Windows.

So a Windows user goes off to a Zoom meeting just a few minutes before the start. Click. Click........

ten minutes after the start of the zooming, I get this desperate call for help. Something went wrong. Zoom not working. The user, being a Windows user, has clicked away on random whatevers for a long time then asks me to fix it.

There is a window showing Zoom updating the software but the window is locked. Zoom is locked. Windows says the Zoom icon no longer connects to anything. The uninstall no longer works. Windows search no longer works.

The user asks "what do I do?". I say "choose option B". The user clicks anything but B. repeat. Repeat. I quit the scene. You cannot help people who refuse to do anything you say.

Desperate, the Windows user lets me take over the keyboard and I immediately reboot.

An install from scratch worked. Zoom only in this case. Not the whole of Windows.

The old rule about doing something on Windows. Allow 2 hours (days) to reinstall everything.

[RollyShed]

An install from scratch worked. Zoom only in this case. Not the whole of Windows.

The old rule about doing something on Windows. Allow 2 days to reinstall everything.

You didn't think of installing Linux, 8 minutes if slow, install ZOOM 30 seconds(?) and then tell them to carry on with their ZOOM call?

It might have proved something.... not sure what but something.

[151tom]

Family! You have to support them even if they use Windows.

Agreed immediate family and the Wife are Windows 10 users rule number one keep the Wife happy.

There is a window showing Zoom updating the software

If the Windows 10 user keeps their computer regularly updated than this probably wouldn't have happened.
Can't blame the OS as the OS install update time can be set to a time when downloading and installing updates doesn't happen during normal user times.

The old rule about doing something on Windows. Allow 2 hours (days) to reinstall everything.

Haven't ever had any problems with Windows 10 downloading updates or installing updates.
I check for updates everyday and when updates are available than they are installed takes but a few minutes.

Most problems I've seen with Windows 10 are created by the lack of regular required normal maintenance by the Windows 10 user.

A dozen or more Windows 10 computers throughout the immediate family and no problems with any of them as they are kept updated and maintained on a regular bases by their users.

[Petermint]

You didn't think of installing Linux

Business computer.

If the Windows 10 user keeps their computer regularly updated

Windows automatically updates in the middle of the worst possible moment. It detects when you are on a business trip at a remote location with 5 bytes per second dial up then sneaks in a major update.

as they are kept updated and maintained on a regular bases by their users

The user who presses A when specifically told to press B.