Cinnamon running in software rendering mode on an Intel NUC7i7BNH

[jbodnar]

I've recently installed Linux Mint 18.1 on an Intel NUC7i7BNH and when I log in I get a message sying Cinnamon is running in software rending mode. Here are the graphics details:

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$ inxi -Gx
Graphics:  Card: Intel Device 5927 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 3.8, 256 bits)
           GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes

Is the problem that the drivers section says intel (unloaded: fbdev,vesa)? If so, how do I load the drivers?

[Hoser Rob]

Drivers don't work the same in Linux as WIndows ... they're integrated into the kernel.

And you have Intel Kaby Lake graphics, which is quite new hardware. Linux drivers always take longer to come out.

SO I'd update the kernel to the newest possible version, and upgrade to 18.2 as soon as it comes out of beta.

[Laurent85]

Please generate a bisnext report.

Open a terminal, download bisnext:

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wget https://github.com/laurent85v/bisnext/raw/master/bisnext --output-document bisnext

Install some tools :

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apt install pastebinit smartmontools

Generate and publish the report :

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sudo bash bisnext --pastebin

See firt line of the report and provide the link which reads like :

bisnext report id xxxxx also available at ...

[jbodnar]

See first line of the report and provide the link which reads like :

bisnext report id xxxxx also available at ...

bisnext report also available at https://paste.debian.net/971071/

[Laurent85]

Mint could not find the firmware for the device :

[ 1.126537] i915 0000:00:02.0: Direct firmware load for i915/kbl_dmc_ver1_01.bin failed with error -2
[ 1.126539] i915 0000:00:02.0: Failed to load DMC firmware [https://01.org/linuxgraphics/intel-linu ... -firmwares], disabling runtime power management.

Install the latest linux-firmware package available from Ubuntu :

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http://fr.archive.ubuntu.com/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.166_all.deb
sudo dpkg -i linux-firmware_1.166_all.deb 

Reboot when done.

An aside, Maxtor 320 GB hard drive partition table is damaged :

Disk /dev/sdb: 298.1 GiB, 320072933376 bytes, 625142448 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes

Partition Boot Start Sector End Sector # of Sectors Id System

Invalid MBR Signature found.
/dev/sdb1 ? 2,863,311,530 5,726,623,059 2,863,311,530 aa Unknown
/dev/sdb2 ? 2,863,311,530 5,726,623,059 2,863,311,530 aa Unknown
/dev/sdb3 ? 2,863,311,530 5,726,623,059 2,863,311,530 aa Unknown
/dev/sdb4 ? 2,863,311,530 5,726,623,059 2,863,311,530 aa Unknown

/dev/sdb1 ends after the last sector of /dev/sdb
/dev/sdb2 ends after the last sector of /dev/sdb
/dev/sdb3 ends after the last sector of /dev/sdb
/dev/sdb4 ends after the last sector of /dev/sdb

[jbodnar]

I installed the latest firmware package as suggested and I still get the message that Cinnamon is running in software rendering mode. Here's the latest output from bisnext:

bisnext report also available at https://paste.debian.net/971255/

Curiously, the lines about firmware failing to load for i915 are gone.

Mint could not find the firmware for the device :

[ 1.126537] i915 0000:00:02.0: Direct firmware load for i915/kbl_dmc_ver1_01.bin failed with error -2
[ 1.126539] i915 0000:00:02.0: Failed to load DMC firmware [https://01.org/linuxgraphics/intel-linu ... -firmwares], disabling runtime power management.

Install the latest linux-firmware package available from Ubuntu :

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http://fr.archive.ubuntu.com/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.166_all.deb
sudo dpkg -i linux-firmware_1.166_all.deb 

Reboot when done.

It's a drive from my old computer. I'm in the middle of wiping it before donating it to Goodwill

An aside, Maxtor 320 GB hard drive partition table is damaged :

Disk /dev/sdb: 298.1 GiB, 320072933376 bytes, 625142448 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes

Partition Boot Start Sector End Sector # of Sectors Id System

Invalid MBR Signature found.
/dev/sdb1 ? 2,863,311,530 5,726,623,059 2,863,311,530 aa Unknown
/dev/sdb2 ? 2,863,311,530 5,726,623,059 2,863,311,530 aa Unknown
/dev/sdb3 ? 2,863,311,530 5,726,623,059 2,863,311,530 aa Unknown
/dev/sdb4 ? 2,863,311,530 5,726,623,059 2,863,311,530 aa Unknown

/dev/sdb1 ends after the last sector of /dev/sdb
/dev/sdb2 ends after the last sector of /dev/sdb
/dev/sdb3 ends after the last sector of /dev/sdb
/dev/sdb4 ends after the last sector of /dev/sdb

[Laurent85]

You may provide the fulls logs, but I guess this new GPU not yet supported by the graphics stack of Mint.

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sudo bash bisnext --logs --pastebin

[jbodnar]

bisnext report also available at https://paste.debian.net/971311/

Thanks for your help, Laurent85. I guess I'll live with software rendering until the next version of Mint.

You may provide the fulls logs, but I guess this new GPU not yet supported by the graphics stack of Mint.

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sudo bash bisnext --logs --pastebin

[jbodnar]

Back with an update.

I installed Linux Mint 18.2 and it still says I'm running in software rendering mode.

I took it a step further and tried installing the Intel Graphics Update Tool for Linux:

https://01.org/linuxgraphics/downloads/ ... -os-v2.0.5

It complained about

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libpackagekit-glib2-18 (>=0.9.4)

. Following a comment from here:

https://mintguide.org/system/73-intel-l ... linux.html

I installed a newer version of libpackagekit-glib from an ubuntu repository. I was able to install the tool but it then said my distro was not supported. I followed the steps in the main part of the same article and was able to run the installer and install a number of packages. Upon rebooting I still get the message saying I'm running in software rendering mode.

So I guess I'm stuck that way until something new comes along for me to try.

[Citizen229]

After a quick search of you NUC model, the web shows your CPU as a 7th gen Kaby Lake cpu. This CPU requires kernel 4.10 or higher to work fully. Mint 18.1 is 4.4 by default, and 18.2 is 4.8 by default. Upgrading to 4.4.xx-xx is upgrading for security not new hardware. You did not state your current kernel, upgraded kernel, nor the new kernel in 18.2.

[jbodnar]

I'm using 4.10.0-26 which is the latest kernel available for 18.2, I think.

After a quick search of you NUC model, the web shows your CPU as a 7th gen Kaby Lake cpu. This CPU requires kernel 4.10 or higher to work fully. Mint 18.1 is 4.4 by default, and 18.2 is 4.8 by default. Upgrading to 4.4.xx-xx is upgrading for security not new hardware. You did not state your current kernel, upgraded kernel, nor the new kernel in 18.2.

[Laurent85]

Xorg defaults to using the legacy xorg intel driver with your card, try removing this xorg driver to force xorg to use the modesetting driver which better supports intel graphics cards.

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sudo apt remove xserver-xorg-video-intel

Then reboot.

[jbodnar]

Done and rebooted. Still running in software rendering mode.

Xorg defaults to using the legacy xorg intel driver with your card, try removing this xorg driver to force xorg to use the modesetting driver which better supports intel graphics cards.

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sudo apt remove xserver-xorg-video-intel

Then reboot.

[Gaytan]

Hi Guys,

Just to mention; got the same iNuc and have the very same problem! Mint 18.2 Cinnamon really running very well, but ... in 'Software Rendering Mode' only...
Keep me posted as well as soon as there seems to be a solution....! I saw developers are able to download source code at the Intel Site to build new Linux drivers with.

Intel redirects to this Intel Linux Drivers org site:

https://01.org/linuxgraphics/downloads/ ... ack-recipe

As I'm not a developer I'm afraid this goes beyond me.... I hope the Mint (Cinnamon) developers can use it!

Curious: How come Mint Mate 18.1 DID recognize my Intel Pro 650 Graphics chip? I do know Mate is maintained by another group; maybe you can discuss the matter with them? Mate 18.1 permitted me to run 'normal graphics' with my iNuc Intel Pro 650 graphics card series... Guess they could be of great help!

Intel listing compatibility chipsets agains OS's... showing Linux is / should be compatible with the Graphics Chipset since Jan 2017; guess they should 'correct' their list!

https://www.intel.com/content/www/us/en ... kie-notice


Ed

[roblm]

jbodnar or Gaytan,

Would you use this command and post the output:

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cat /var/log/Xorg.0.log |egrep -i "intel|modeset|glamor”

There will be many lines, so copy and paste the lines into a Code window by selecting “Code” in the Mint Forum reply window and then pressing Ctrl+V to paste the lines between the two code words.

[jbodnar]

It was too long for the forum so I put it in pastebin:

https://pastebin.com/98rAU8xq

jbodnar or Gaytan,

Would you use this command and post the output:

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cat /var/log/Xorg.0.log |egrep -i "intel|modeset|glamor”

There will be many lines, so copy and paste the lines into a Code window by selecting “Code” in the Mint Forum reply window and then pressing Ctrl+V to paste the lines between the two code words.

[roblm]

These are several of the lines from the log file showing the modesetting driver is loaded:

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[    12.411] (==) modeset(0): Depth 24, (==) framebuffer bpp 32
[    12.411] (==) modeset(0): RGB weight 888
[    12.411] (==) modeset(0): Default visual is TrueColor

But according to this article, the glamor acceleration method needs to be enabled for video acceleration to work properly:

http://www.linuxquestions.org/questions ... 175577962/

These lines from the log file show the glamor method is attempted but then fails:

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[    12.411] (II) Loading sub module "glamoregl"
[    12.411] (II) LoadModule: "glamoregl"
[    12.411] (II) Loading /usr/lib/xorg/modules/libglamoregl.so
[    12.417] (II) Module glamoregl: vendor="X.Org Foundation"
[    12.417] (II) glamor: OpenGL accelerated X.org driver based.
[    12.466] (II) glamor: EGL version 1.4 (DRI2):
[    12.466] (EE) modeset(0): glamor initialization failed

Try using this xorg.conf file to force the use of glamor. Use this command to create the file:

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gksudo xed /etc/X11/xorg.conf

In the opened empty file, add these lines:

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Section "Device"
   Identifier "Intel Graphics"
   Driver "modesetting"
   Option "SWCursor" "false"
   Option "kmsdev" "/dev/dri/card0"
   Option "AccelMethod" "glamor"
EndSection

Log out and back in. If that doesn't help, then post the output of this command:

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cat /var/log/Xorg.0.log |grep -i glamor

If there is a problem getting back to the desktop, then press Ctrl+Alt+F1 to enter the virtual console tty1. Login and then type this command to remove the xorg.conf file:

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sudo rm /etc/X11/xorg.conf

Then type: sudo reboot

[Gaytan]

Tried to run the "cat /var/log/Xorg.0.log |egrep -i "intel|modeset|glamor”" command like you asked, gives me only the prompt '>" ... no output.... Can that be correct?

[Gaytan]

Did the creation of the xorg.conf file like you requested, logged out and back in; still in 'sofware rendering' mode...

[Gaytan]

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gaytan@iNuc-Mint ~ $ cat /var/log/Xorg.0.log |grep -i glamor
[ 10283.976] (**) modeset(0): Option "AccelMethod" "glamor"
[ 10283.976] (II) Loading sub module "glamoregl"
[ 10283.976] (II) LoadModule: "glamoregl"
[ 10283.976] (II) Loading /usr/lib/xorg/modules/libglamoregl.so
[ 10283.985] (II) Module glamoregl: vendor="X.Org Foundation"
[ 10283.985] (II) glamor: OpenGL accelerated X.org driver based.
[ 10284.027] (II) glamor: EGL version 1.4 (DRI2):
[ 10284.028] (EE) modeset(0): glamor initialization failed