StarTech USB to Dual HDMI Adapter

[droopy91]

Hello!

First of all, sorry for my bad english. My native language is spanish and I am doing my best effort.

Saying that I am presenting my computer:

• OS: Linux Mint 18.1 Cinnamon 64-bit
  Version: 3.2.7
  Linux core: 4.4.0-92-generic

I have recently bought from Amazon a StarTech USB to Dual HDMI Adapter - 4K because in the faq section some people said that it worked with Linux.

I made what this tutorial said I should do and nothing worked: support.displaylink.com/knowledgebase/articles/684649-how-to-install-displaylink-software-on-ubuntu. I also made what this article said http://support.displaylink.com/knowledg ... les/679060, and what both topics said, this viewtopic.php?t=225011 and this one viewtopic.php?t=218248.

Before I go I paste the output after executing sudo bash displaylink-installer.sh install

DisplayLink Linux Software 1.3.54 install script called: install
Distribution discovered: Linux Mint 18.1 Serena
Installing
Configuring EVDI DKMS module
Registering EVDI kernel module with DKMS
Building EVDI kernel module with DKMS
Installing EVDI kernel module to kernel tree
EVDI kernel module built successfully
Installing x64-ubuntu-1604/DisplayLinkManager
Installing libraries
Installing firmware packages
Installing license file
Adding udev rule for DisplayLink DL-3xxx/5xxx devices

If any one know what should I do to make this adapter work I would be very grateful!!

Thank you!

[droopy91]

Adding quite more information...

Running sudo systemctl status dlm.service I get:

Code: Select all

dlm.service - DisplayLink Manager Service
   Loaded: loaded (/lib/systemd/system/dlm.service; static; vendor preset: enabled)
   Active: active (running) since mar 2017-08-15 23:23:51 UYT; 2s ago
  Process: 2660 ExecStartPre=/bin/sh -c modprobe evdi || (dkms install evdi/1.3.54 && modprobe evdi) (code=exited, status=0/SUCCESS)
 Main PID: 2666 (DisplayLinkMana)
   CGroup: /system.slice/dlm.service
           └─2666 /opt/displaylink/DisplayLinkManager

ago 15 23:23:51 Droopy-ASUS-Mint systemd[1]: Starting DisplayLink Manager Service...
ago 15 23:23:51 Droopy-ASUS-Mint systemd[1]: Started DisplayLink Manager Service.

Running sudo efibootmgr I get:

Code: Select all

BootCurrent: 0002
Timeout: 2 seconds
BootOrder: 0002,0000
Boot0000* Windows Boot Manager
Boot0002* ubuntu

Running lsusb I get:

Code: Select all

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 8087:0a2a Intel Corp. 
Bus 001 Device 004: ID 0bda:57ed Realtek Semiconductor Corp. 
Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 0711:5601 Magic Control Technology Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Running dmesg I get:

Code: Select all

[  989.170256] usb 1-2: new high-speed USB device number 6 using xhci_hcd
[  989.355195] usb 1-2: New USB device found, idVendor=0711, idProduct=5601
[  989.355207] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  989.355215] usb 1-2: Product: T6 USB Station
[  989.355220] usb 1-2: Manufacturer: MCT Corp.

Also I add that my computer is an ASUS K501UW and I have the secure boot disabled

Thank you!

[uberhaqer]

Hi

Did you ever have any luck resolving this issue? I purchased a device with the same chipset and could not get it to work.