Primary monitor blanking out on Integrated Graphics

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Dreamer_
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Joined: Wed Feb 13, 2013 10:42 am

Primary monitor blanking out on Integrated Graphics

Post by Dreamer_ »

Hey,

I am running a machine with Intel i7-3770K (Intel HD4000) integrated graphics.
I want to use two monitors at the same time, but when I plug in a second one, the primary one starts blanking out (it stays on for a few minutes, then turns off, turns on again, stays on, the intervals are not regular).
My primary monitor is 1440p DisplayPort, secondary is 1080p HDMI. I tried lowering the resolution of 1440p monitor to 1080p but it didn't help. When the secondary monitor is not connected the primary one works fine.
I checked the cables and they work. I plugged in my primary monitor through HDMI and it works, but it doesn't reach 1440p, only 2048x1152.

Is this a problem with graphics bandwidth on the processor? It seems to work for a while and only then fails, so it's able to push enough pixels. I have no idea what to check. Thanks for help!
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Hoser Rob
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Re: Primary monitor blanking out on Integrated Graphics

Post by Hoser Rob »

Running 2 monitors, one HiDPI, may be too much for your graphics card but there isn't really enough info there. Copy/paste this to the terminal and copy/paste the text output here:

Code: Select all

inxi -Fxz
For every complex problem there is an answer that is clear, simple, and wrong - H. L. Mencken
Chris White
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Re: Primary monitor blanking out on Integrated Graphics

Post by Chris White »

I'm experiencing something very similar. I have two Dell U3417W monitors daisy chained via DisplayPort,version 1.2 with MST on for first monitor (having it on or off for second monitor does not change behaviour). Everything is fine for several hours then the monitors start suddenly blanking for a couple of seconds. They do this independently and apparently randomly. Cycling power on the monitors is a bad idea, the whole display just disappears and the monitors report no input on their display ports (both using mini display port inputs by the way). Rebooting the box clears the problem.

Motherboard is an Asus Z97-PRO, processor is Intel Core i7 4790K S 1150 Haswell Refresh Quad Core, using integrated graphics.

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cat /etc/linuxmint/info
RELEASE=18.2
CODENAME=sonya
EDITION="Cinnamon 64-bit"
DESCRIPTION="Linux Mint 18.2 Sonya"
DESKTOP=Gnome
TOOLKIT=GTK
NEW_FEATURES_URL=http://www.linuxmint.com/rel_sonya_cinnamon_whatsnew.php
RELEASE_NOTES_URL=http://www.linuxmint.com/rel_sonya_cinnamon.php
USER_GUIDE_URL=help:linuxmint
GRUB_TITLE=Linux Mint 18.2 Cinnamon 64-bit

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inxi -F
System:    Host: Blodwyn Kernel: 4.10.0-33-generic x86_64 (64 bit) Desktop: Cinnamon 3.4.6
           Distro: Linux Mint 18.2 Sonya
Machine:   System: ASUS product: All Series
           Mobo: ASUSTeK model: Z97-PRO(Wi-Fi ac) v: Rev 1.xx Bios: American Megatrends v: 2401 date: 04/27/2015
CPU:       Quad core Intel Core i7-4790K (-HT-MCP-) cache: 8192 KB 
           clock speeds: max: 4400 MHz 1: 4000 MHz 2: 948 MHz 3: 1248 MHz 4: 2003 MHz 5: 1222 MHz 6: 1674 MHz
           7: 4002 MHz 8: 890 MHz
Graphics:  Card: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 3440x1440@59.97hz, 3440x1440@59.97hz
           GLX Renderer: Mesa DRI Intel Haswell Desktop GLX Version: 3.0 Mesa 17.0.7
Audio:     Card-1 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller driver: snd_hda_intel
           Card-2 Intel 9 Series Family HD Audio Controller driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.10.0-33-generic
Network:   Card: Intel Ethernet Connection (2) I218-V driver: e1000e
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: f0:79:59:64:39:28
Drives:    HDD Total Size: 2060.5GB (17.0% used) ID-1: /dev/sda model: Corsair_Force_LS size: 60.0GB
           ID-2: /dev/sdb model: ST500DM002 size: 500.1GB ID-3: /dev/sdc model: ST500DM002 size: 500.1GB
           ID-4: /dev/sdd model: ST500DM002 size: 500.1GB ID-5: /dev/sde model: ST500DM002 size: 500.1GB
Partition: ID-1: / size: 32G used: 15G (48%) fs: ext4 dev: /dev/dm-3
           ID-2: /boot size: 1006M used: 285M (30%) fs: ext2 dev: /dev/sda1
           ID-3: /tmp size: 16G used: 44M (1%) fs: ext4 dev: /dev/md127
           ID-4: /var size: 18G used: 668M (4%) fs: ext4 dev: /dev/md125
           ID-5: /home size: 850G used: 279G (35%) fs: ext4 dev: /dev/dm-7
           ID-6: swap-1 size: 18.25GB used: 0.00GB (0%) fs: swap dev: /dev/dm-9
           ID-7: swap-2 size: 18.25GB used: 0.00GB (0%) fs: swap dev: /dev/dm-8
RAID:      Device-1: /dev/md125 - active raid: 0 components: online: sde3 sdd3
           Device-2: /dev/md126 - active raid: 10 components: online: 4/4 - sde4 sdd4 sdc3 sdb3
           Device-3: /dev/md127 - active raid: 0 components: online: sdd2 sde2
Sensors:   System Temperatures: cpu: 29.8C mobo: 27.8C
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 301 Uptime: 43 min Memory: 1438.3/31858.9MB Client: Shell (bash) inxi: 2.2.35

Searching on line has lead me to pages about updating the graphics stack but I don't really want to deviate from the standard Mint distro. Also I've gone through the release notes for the stack and no mention is made of the symptoms I'm experiencing.
Last edited by Anonymous on Sun Sep 10, 2017 4:00 pm, edited 1 time in total.
Reason: Added code tags
Dreamer_
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Joined: Wed Feb 13, 2013 10:42 am

Re: Primary monitor blanking out on Integrated Graphics

Post by Dreamer_ »

My inxi output:

Code: Select all

System:    Host: vytenis-unboxed Kernel: 4.4.0-87-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.1 Serena
Machine:   Mobo: ASUSTeK model: P8Z77-V LK v: Rev X.0x Bios: American Megatrends v: 0403 date: 05/07/2012
CPU:       Quad core Intel Core i7-3770K (-HT-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 28081
           clock speeds: max: 3900 MHz 1: 3706 MHz 2: 3699 MHz 3: 3699 MHz 4: 3702 MHz 5: 3699 MHz 6: 3699 MHz
           7: 3701 MHz 8: 3706 MHz
Graphics:  Card: Intel Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 2560x1440@59.95hz
           GLX Renderer: Mesa DRI Intel Ivybridge Desktop GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
Audio:     Card Intel 7 Series/C216 Family High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-87-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 03:00.0
           IF: enp3s0 state: down mac: <filter>
           Card-2: Qualcomm Atheros AR9227 Wireless Network Adapter driver: ath9k bus-ID: 05:00.0
           IF: wlp5s0 state: up mac: <filter>
Drives:    HDD Total Size: 256.1GB (69.0% used) ID-1: /dev/sda model: ADATA_SX910 size: 256.1GB
Partition: ID-1: / size: 203G used: 135G (70%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 34.04GB used: 4.25GB (12%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 60.0C mobo: 27.8C
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 397 Uptime: 13 days Memory: 15513.8/31873.2MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35
It's an older system, so it might not be enough. It was used as a server, so it makes sense it wouldn't have as much umpf as regular deskop regarding graphics. I am getting a cheap discrete graphics card, it should be more than enough to drive two desktops if it can handle GTA V at 30 fps I assume
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