Screen going black at random (Radeon)

Screen resolution, 3D Acceleration, nVidia, ATI
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Njan
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Screen going black at random (Radeon)

Post by Njan » Sun Mar 18, 2018 8:53 pm

The symptoms are very similar to those experienced by bobguy10 here.

A little more than a week ago, the screen started simply going black without it actually switching off or the power light blinking as it does when I am AFK for too long. Several people who have no access to the machine, use Nvidia rather than Radeon, and don't run any version of Linux at all on their computers have suggested some quite outlandish things.
More often than not the problem is ‘solved’ by manually switching the monitor off and then on again, or, sometimes, by manually switching the monitor off, waiting for a random period of time, then switching it on again.
When this started I was a couple days away from my scheduled upgrade from LM 17 to 18 and I said ‘well, this must be a driver issue’, so I just waited some time and then upgraded the system. Several days passed after the upgrade without any trouble. (I had already tested 18 from a pendrive and this problem never happened)

Today it's happened again with the new LM 18 and (the horror!) with the USB version LM18.3 as well (as in, just now).

So... is there something wrong with the drivers? Is is a temperature/fan issue, as some have suggested?
Is the graphics card about to die on me?

Any help will be appreciated.

Oh, btw infodump from terminal:

Code: Select all

System:    Host: njan-desktop Kernel: 4.4.0-116-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.0.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18 Sarah
Machine:   Mobo: Intel model: DP35DP v: AAD81073-209
           Bios: Intel v: DPP3510J.86A.0572.2009.0715.2346 date: 07/15/2009
CPU:       Dual core Intel Core2 Duo E7200 (-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 ssse3) bmips: 10134
           clock speeds: max: 2527 MHz 1: 1596 MHz 2: 1596 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Turks PRO [Radeon HD 6570/7570/8550]
           bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1440x900@59.89hz
           GLX Renderer: AMD TURKS (DRM 2.43.0 / 4.4.0-116-generic, LLVM 5.0.0)
           GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Turks/Whistler HDMI Audio [Radeon HD 6000 Series]
           driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Intel 82801I (ICH9 Family) HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-116-generic
Network:   Card-1: Intel 82566DC-2 Gigabit Network Connection
           driver: e1000e v: 3.2.6-k port: 30e0 bus-ID: 00:19.0
           IF: eth0 state: down mac: 00:1c:c0:60:f7:64
           Card-2: Ralink RT2870/RT3070 Wireless Adapter
           driver: rt2800usb v: 2.3.0 usb-ID: 001-004
           IF: wlan1 state: N/A mac: N/A
Drives:    HDD Total Size: 320.1GB (12.4% used)
           ID-1: /dev/sda model: WDC_WD3200AAKS size: 320.1GB
           Optical: /dev/sr0 model: Optiarc DVD RW AD-7280S
           rev: 1.01 dev-links: cdrom,cdrw,dvd,dvdrw
           Features: speed: 48x multisession: yes
           audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition: ID-1: / size: 109G used: 36G (35%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 2.13GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 48.0C mobo: N/A gpu: 42.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 170 Uptime: 2:06 Memory: 1024.7/1981.7MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
I'm new to Linux.

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Spearmint2
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Joined: Sat May 04, 2013 1:41 pm
Location: Maryland, USA

Re: Screen going black at random (Radeon)

Post by Spearmint2 » Mon Mar 19, 2018 3:12 am

sounds more like a backlight problem with the monitor. Tried another monitor yet? If you do and it doesn't happen with that monitor, then you know the problem is probably the power section in the current monitor. There are videos on youtube on how to repair/replace those parts in a monitor/TV.
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